Susan Engelhart
I initially was very unhappy with my insurance company for not allowing me to choose my own roofer. I already had someone I knew & trusted ready to go. However, since it was an insurance claim, I was given no other option & was told Model City would be doing the job. I probably was not the nicest person when I first spoke to Brittany. To make a long story short, they were the kindest, most patient, responsive & professional group I've ever worked with. I can't thank Brittany & Karlton (Project Mgr/Military Veteran) & the group that put on my roof enough for making it a relatively seemless process. Roofing companies can get a bad rap for things that are out of their control, just remember that. Things like the insurance company, the cost of materials & labor, staff available to get the job done. There is also your county inspector who they have to work with & who can put them behind schedule. All in all, everything turned out wonderfully & they totally deserve the high ratings. Don't hesitate to reach out to them!
Response from owner
May 12, 2023
Other reviews
Jennifer Lesman
I highly recommend Model City Roofing. They did a beautiful job on our house and garage. Preston Woods is the one to ask for - he is so friendly, and also knowledgeable as he is a real roofing pro. He was here to start the job, checked in during the job, and was here for a final inspection when they left. Preston did everything that he promised, plus some more. He was very patient with my 1,000 questions. The crew was also excellent. They were really nice and they cleaned up thoroughly and quickly, and they did an amazing job. I’m very happy with my new roof.
Scott A Paris
Work was completed in a professional manner to our satisfaction. Lisa’s communications throughout the process was invaluable in keeping us informed along the way. We were most pleased working with Lisa.
J D
We had our roof replaced in September of 2022. What was expected to be a difficult and long process due to the age and condition of the roof turned out to be smooth and expedient. The final product was due to the excellent management skills of Jake Brubeck and Buddy Parker. Not only were they always available at a moment's notice, but also very professional, knowledgeable and personable. It was truly a pleasure working with these gentlemen. We highly recommend this company for any and all of your roofing needs.
Roly Reyes
Model City Roofing was honest, efficient and communicative through the whole process of getting our roof replaced. Adam was very informative during our quotes, Karlton and his team were extremely detail oriented and showed care for our property down to the finer details. From the work done for the roof replacement to the cleanup before leaving, everything was smooth, quick and done beautifully. 10/10 would recommend to a friend.