C Baker

Item: Model City Roofing
Rating: 5
Author: C Baker

May 23, 2024 · review of Model City Roofing

Model City did a wonderful job with our multi unit reroof in Countryside. It was welcoming to work with such a knowledgeable and friendly staff. Frank (PM) explained the entire process to the residents from what to expect to what/why certain materials were being used. Appreciated his expertise. Kalton (FM) onsite was the best, with his friendly demeanor , always keeping us informed on the next steps and working with Frank to address any issues and concerns that occurred , ensuring Customer satisfaction….. Thank you both ! Thanks to the staff Lisa ..and to Kelsey who was always there to field the phone calls. Thanks for a friendly and professional experience.

Response from owner

Thank you so much for your wonderful review C Baker! We’re ecstatic to hear that you had such a positive experience with Model City Roofing for your multi-unit reroof in Countryside. It’s great to know that our knowledgeable and friendly staff made a difference. Frank and Kalton are indeed invaluable members of our team, and we're glad their expertise, clear communication, and dedication to customer satisfaction stood out to you. We will be sure to pass on your kind words to them. Lisa and Kelsey also appreciate your recognition of their efforts in providing support and fielding phone calls. Our team strives to ensure a seamless and professional experience for all our customers, and your feedback reaffirms our commitment. Thank you once again for allowing Model City Roofing to work for you and for taking the time to share your experience. If you ever need our services again, please don’t hesitate to reach out.

May 24, 2024

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Other reviews

April 14, 2025

Jamie Kingston

Amazing work by Frank!

June 30, 2023

Denise Johnson

I hired Model City Roofing for a rental property. I was very impressed with how organized Todd and his office team were from quote to completion! They scheduled directly with my tenant and accommodated her concerns for parking and dumpsters during the work. My tenants raved about the on-site project coordinator Jake who met with them daily during the actual work. He was prompt, professional and they said he "felt like family". The roof looks amazing, and with long-term tenants happy, how can it get better than that!? Well, it did! I had another property which had damages from a tree. Model City Roofing sent someone out the SAME DAY to put a tarp over the hole. Then scheduled the repair within the same week. Wow, this was during FL storm season, so that was a blessing! Great prices and great service. I will use them again and again!

September 11, 2023

Zet B

PJ john is very professional n courteous and answer all my questions. 5 star employee

March 1, 2023

Frances Key

My experience with this company was stellar. They were professional, communicated well, and were truly caring. Most of all, the roofs they install are of excellent quality.