Frances Key
My experience with this company was stellar. They were professional, communicated well, and were truly caring. Most of all, the roofs they install are of excellent quality.
Response from owner
May 12, 2023
Other reviews
isabelle gray
Model City Roofing was great, they were professional and delivered everything they said they would. Karlton went above and beyond to help. He was kind, professional, considerate and I would give him 18 stars if I could. He explained everything to me every step of the way and stayed until the job was completed. He always has the biggest smile to go with his positive attitude. Thank you , thank you!
Anne Mabry
I hired Model City Roofing to replace my roof for $8,500 after they had previously repaired about 1/4 of it the year before. Both times, the actual roofing work was solid. The crew did a good job, the roof looks much better, and they cleaned up well afterward. However, after the full roof replacement was completed, I received an unexpected invoice for an additional $1,700 labeled as “supplements.” This charge was never discussed, approved, or included in the original quote. When I questioned it by email, they tried to move the conversation to phone calls. I made it clear I wanted everything in writing, and after that, the requests for the additional payment stopped. So - the workmanship was good, but the surprise billing attempt raises concerns. If you use this company, make sure every cost is clearly documented and agreed to in writing before the work begins and be cautious about any “after-the-fact” charges.
hmohlman@gmail.com mohlman
Model City just installed a great looking new roof on a family friends home in Yulee. The care and guidance that Kelsey and Frank gave them is appreciated. Thank you!
kelsey ross
Really impressed by the customer service even when scheduling the inspection. They were very accommodating with my schedule. Received a detailed quote that was easy to understand prior to the inspection. I was also impressed with Adam. He had done some research on the house/roof before even coming to the home to do the inspection which made me feel more confident and was one of the biggest reasons why I decided to use their services. The roofers were efficient and left the area clean. I haven't found any nails or roofing materials in the yard or driveway. I am very pleased with the way the roof turned out and I'm glad they made this process as painless as possible.