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Robert Mazziotte Sr

May 13, 2025 · review of Model City Roofing

Quick Response, but overall rejected.

Response from owner

Thank you for your feedback! At Model City Roofing, we’re committed to delivering top-tier workmanship and service on every project. In some cases, that means recognizing when a job may not be the right fit for our team. Upholding our mission, to exceed expectations through unmatched quality and customer satisfaction, means being honest about what we can take on to ensure every customer receives the attention and craftsmanship they deserve. We truly appreciate the opportunity and hope to be of service in the future if the fit is right!

May 14, 2025

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Other reviews

May 23, 2024

C Baker

Model City did a wonderful job with our multi unit reroof in Countryside. It was welcoming to work with such a knowledgeable and friendly staff. Frank (PM) explained the entire process to the residents from what to expect to what/why certain materials were being used. Appreciated his expertise. Kalton (FM) onsite was the best, with his friendly demeanor , always keeping us informed on the next steps and working with Frank to address any issues and concerns that occurred , ensuring Customer satisfaction….. Thank you both ! Thanks to the staff Lisa ..and to Kelsey who was always there to field the phone calls. Thanks for a friendly and professional experience.

August 27, 2021

Josh Pavilando

Dave and Jackalyn have been professional and responsive throughout our claim process. Both were very professional and informative. During several meetings Dave and Jackalyn were knowledgeable about the product and service they would provide us with. They made the process very easy and stress free!

August 24, 2023

Barton Muno

We want to say dealing with Adam was a great experience, very professional, and was there every step of the way with getting our new roof put on. The crew that put on the roof were very professional and really hard working men. The project manager Frank was a great experience with him also very professional. We will recommend Model City to everyone it was done in a much faster time than what we thought it would be.Thank you from Barton and Susan Muno.👍🏻👍🏻

February 18, 2025

Allison Baker

I had to purchase one of the most expensive items ever, as an adult. A new roof…Thank you to Model City Roofing, Kelsey, as she guided me through the experience, ups and downs, their workers and Frank that came by at the end to check on the project. I feel confident and comfortable tonight knowing they took care of my roofing needs. I had interviewed other contractors but they just didn’t take the time I needed. They seemed as if they were just out for the money. My honest , hold heartfelt voice for a roofer is Model City Roofing and their staff. You can thank me later!!!