Topic
Storm Damage & Emergency Repair
100% positiveAcross 281 reviews of Model City Roofing in Jacksonville, FL, storm damage & emergency repair appears in 10 reviews (100% positive), from 2019-04-18 through 2026-05-27.
Key findings
Storm Damage & Emergency Repair mentioned in 10 of 281 reviews (3.6%)
100% of Storm Damage & Emergency Repair reviews are 4 or 5 stars
Average rating in Storm Damage & Emergency Repair reviews: 5★
Aspects most discussed in these reviews
Professionalism & Conduct
100%10 mentionsProblem Resolution & Effectiveness
70%7 mentionsResponsiveness & Speed
60%6 mentionsCommunication & Updates
50%5 mentionsPricing & Value
40%4 mentionsCourtesy & Friendliness
30%3 mentions
Reviews mentioning storm damage & emergency repair
Chris Shedd
During the latest thunderstorm we lost some shingles off one of the hip joints on the roof. I contacted Model City as they were close to our location. Michael Taylor came out very quickly to give me a quote on what was really a very small job. Michael was very personable and professional and gave me a reasonable quote. The repair was quickly completed. During the entire process Michael stayed in contact, kept me informed, and made the whole process painless. I was impressed with this level of contact for even a very small job.
Response from owner
March 25, 2026
Brian Ryals
Had some damage from Hurricane Helene, Mrs. Underwood and Jo'Relle from Model City made sure everything was taken care of from start to finish. I would definitely recommend.
Response from owner
February 25, 2025
Aaron Murray
I was referred to Lisa Peeler by a good friend of mine. Lisa and her team at MCR are spectacular! I had a real estate deal that was suppose to close in 5 days, when we had just found out that a major roof repair was needed prior to closing. With little to-no time left, MCR came out with a quote and a team to take care of the repairs, all within 2 days! We got this through to closing right on time. I’ve heard others say the same thing about them. I trust Lisa and model city roofing to do any all roof repairs.
Response from owner
August 8, 2024
Krystal Hill
Model city roofing did a wonderful job on our roof. Extremely prompt with getting back to me and I felt like the price was good. A tree fell on my house and when they came out to do an estimate they also gave me a recommendation on someone to call and get the tree off. We was extremely pleased with the work they did.
Response from owner
July 22, 2024
Denise Johnson
I hired Model City Roofing for a rental property. I was very impressed with how organized Todd and his office team were from quote to completion! They scheduled directly with my tenant and accommodated her concerns for parking and dumpsters during the work. My tenants raved about the on-site project coordinator Jake who met with them daily during the actual work. He was prompt, professional and they said he "felt like family". The roof looks amazing, and with long-term tenants happy, how can it get better than that!? Well, it did! I had another property which had damages from a tree. Model City Roofing sent someone out the SAME DAY to put a tarp over the hole. Then scheduled the repair within the same week. Wow, this was during FL storm season, so that was a blessing! Great prices and great service. I will use them again and again!
Response from owner
July 20, 2023
Bryan Stephens
I could not be more happy with Model City Roofing. I was out of town when my wife noticed the roof leaking. She called PJ at Model City. PJ promptly came by, did an inspection, and since I was out of town, he tarped the roof to prevent any more leaking. His inspection found that the roof needed to be replaced, and that there was some mold issues because of the leaking. Model City handled finding a specialist for the mold so I didn't have to. The roofers were professional, friendly, and got the job done quickly. Model City also handled all of the paperwork and issues with my insurance company, and they were not easy to work with. PJ was great. He was quick in responding to any issues or questions I had. He was very good at following up to make sure everything was progressing in a satisfactory manner. I would strongly recommend that if you have roofing problems, give PJ a call.
Response from owner
June 14, 2023
Brianna Brown
This has been a tough time for my family with these recent thunderstorms. Our neighbor was using Model City Roofing when a tree collapsed from our yard on to their roof. Brittany was more than happy to come over and look at our roof for any damages. She then had her associate Chris over and sealed a loosened gutter that may be causing leaks. They are very professional, reliable, and all around good people. They genuinely care to help, even with things non roofing related. I would recommend them to ANYONE needing a job guaranteed to get done successfully and the right way :)
Response from owner
May 10, 2023
Denny Jordan
Model City Roofing did an amazing job on replacing my damaged roof from Ian. Justin had met with my wife and and walked us through each and every detail prior to getting started with a contract. Justin was hands on with me throughout the process, also being the mediator between myself and our insurance company. There field personnel led by Harvey were top notch Every detail, from material delivery to the final dumpster removal was know in advance and on time. Thank you guys for an exceptional job
Response from owner
May 12, 2023
Lorelei Stephens
Model City Roofing, a Owens Corning Platinum Contractor, replaced my roof after a recent storm. Model City Roofing’s customer service was the unparalleled! The constant follow up’s and communication made the insurance process a breeze! The install was a smooth process and the crew left as if no construction happened. 5 stars!!
Response from owner
August 14, 2025
Chris Day
Absolutely best service possible and very affordable. I highly recommend model city roofing for any roofing needs they helped me through the entire process of roof repair after a storm.
Response from owner
August 14, 2025