Roger Smith
Roger Smith left a 5-star rating without a written review.
Response from owner
May 10, 2023
Other reviews
Anne Mabry
I hired Model City Roofing to replace my roof for $8,500 after they had previously repaired about 1/4 of it the year before. Both times, the actual roofing work was solid. The crew did a good job, the roof looks much better, and they cleaned up well afterward. However, after the full roof replacement was completed, I received an unexpected invoice for an additional $1,700 labeled as “supplements.” This charge was never discussed, approved, or included in the original quote. When I questioned it by email, they tried to move the conversation to phone calls. I made it clear I wanted everything in writing, and after that, the requests for the additional payment stopped. So - the workmanship was good, but the surprise billing attempt raises concerns. If you use this company, make sure every cost is clearly documented and agreed to in writing before the work begins and be cautious about any “after-the-fact” charges.
Brooke Masters
Chris Massingille was professional and extremely helpful through this process. I would highly recommend this company for your roofing needs.
Tyler Smith
Lisa helped me navigate the whole process of getting a new roof from start to finish and she made sure it met the requirements of the My Safe Florida Home program. Working on a historic old house there are always going to be additional challenges but Lisa and her team made sure everything was satisfactory in the end. I recommend her and the company for your roofing needs!
Chad Elliott
Very pleased with my new roof, Dave Ward and Jackalyn were great!