Employee
Brittany
Brittany is a technician at Model City Roofing in Jacksonville, FL, named in 15 verified reviews averaging 5.0★ (100% positive).
“Brittany and Derek were so knowledgeable and a pleasure to work with. They responded quickly and clearly explained what needed to be done. I happily recommend them.”
Reviews mentioning Brittany
Suzan Wilhelm
Brittany and Derek were so knowledgeable and a pleasure to work with. They responded quickly and clearly explained what needed to be done. I happily recommend them.
Response from owner
January 23, 2025
Alyssa Taylor
Lisa and Brittany are very kind, reliable and trustworthy people, I highly recommend doing business with MCR, you will not be disappointed
Response from owner
August 23, 2024
Jack Peeler
This is a great company and the company is very professional! Brittany is also very helpful and took care of us. Would highly recommend!
Response from owner
July 3, 2024
Christine Heinz
I couldn't have chosen a more professional roofing company. Their customer service and quality is beyond all others. They are a model for all other roofing companies. Brittany is great at what she does! Don't change a thing.
Response from owner
June 12, 2024
Amanda Michel
I must express my utmost satisfaction with the roofing company's exceptional service, which can only be described as highly professional and truly knowledgeable (huge shout out to Brittany). Their expertise in the field is evident in every aspect of their work. Throughout the entire process, from initial assessment to project completion, the company demonstrated a remarkable level of professionalism that surpassed my expectations. One aspect that particularly impressed me was their ability to seamlessly blend their vast knowledge with modern roofing techniques. This amalgamation of traditional wisdom and cutting-edge methods not only provided a solid foundation for the project but also demonstrated a foresight that sets them apart from the competition. Beyond their technical expertise, the company's commitment to maintaining a clean job site was exemplary. I cannot recommend this roofing company enough for anyone seeking a smart choice for their roofing needs.
Response from owner
August 14, 2025
Elizabeth La Haise
Wonderful service! Brittany was a joy to work with. She was very responsive and helpful. Everyone we worked with was knowledgeable and made sure we were completely satisfied. I highly recommend this business.
Response from owner
August 14, 2025
Cameron Bartlett
Brittany has become a friend of mine and this company has incredible core values and deliver top notch customer service. I recommend them 100%.
Response from owner
August 6, 2025
Brianna Brown
This has been a tough time for my family with these recent thunderstorms. Our neighbor was using Model City Roofing when a tree collapsed from our yard on to their roof. Brittany was more than happy to come over and look at our roof for any damages. She then had her associate Chris over and sealed a loosened gutter that may be causing leaks. They are very professional, reliable, and all around good people. They genuinely care to help, even with things non roofing related. I would recommend them to ANYONE needing a job guaranteed to get done successfully and the right way :)
Response from owner
May 10, 2023
Lesley Whittington
I have worked with Model City Roofing a few times over the past few years. Ask for Brittany - She is incredibly knowledgeable and responsive, and she explains the repair process the entire way through. The owner, Chris, operates with integrity in everything he does, and if there is ever an issue, the company is always available to be on-site and correct it immediately. It is hard to find companies like this with good values, fair pricing, attention to detail, and excellent customer service these days - so if you ever need anything done to your roof, don't hesitate to work with Model City Roofing - they have my highest recommendation!
Response from owner
May 12, 2023
Teresa May
Brittany and Lisa were very helpful and answered all my questions and responded quickly.
Response from owner
May 12, 2023
Susan Engelhart
I initially was very unhappy with my insurance company for not allowing me to choose my own roofer. I already had someone I knew & trusted ready to go. However, since it was an insurance claim, I was given no other option & was told Model City would be doing the job. I probably was not the nicest person when I first spoke to Brittany. To make a long story short, they were the kindest, most patient, responsive & professional group I've ever worked with. I can't thank Brittany & Karlton (Project Mgr/Military Veteran) & the group that put on my roof enough for making it a relatively seemless process. Roofing companies can get a bad rap for things that are out of their control, just remember that. Things like the insurance company, the cost of materials & labor, staff available to get the job done. There is also your county inspector who they have to work with & who can put them behind schedule. All in all, everything turned out wonderfully & they totally deserve the high ratings. Don't hesitate to reach out to them!
Response from owner
May 12, 2023
Neika Berry
From beginning to end it was a great experience. Brittany Peeler responded expeditiously to every request and helped me navigate through the entire process. Jackalyn Ward was very helpful and patient with my color selection. Maria Jimenez was on top of the scheduling and Project Manager, Karlton Willis, was instrumental in overseeing the entire process the day of replacement. He kept we well informed as the team replaced the roof. My overall experience has been excellent and I would definitely recommend Model City Roofing for any roofing needs.
Response from owner
May 20, 2022
Tim Peeler
Model City was quick, reasonable and did a great job. Ask for Brittany because she will manage the job to the end efficiently! I definitely recommend them !
Response from owner
August 14, 2025
Brittany Peeler
5 stars for this fantastic company! Professional, efficient, they make replacing your roof simple and exciting! Please ask for Brittany! She will take great care of you!! 💗
Response from owner
August 14, 2025
Christian Voytko
Maria, Brittany and Jackalyn are tremendous!
Response from owner
August 14, 2025