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Employee

Chris

Chris is a technician at Model City Roofing in Jacksonville, FL, named in 10 verified reviews averaging 4.9★ (100% positive).

10mentions
4.9★avg rating when named
100% positive
These guys are the real deal. I got several quotes before selecting MC Roofing, they were by far the best price compared to the level of professionalism. A couple of companies were less expensive but didn't even come close to the level of care that MC Roofing showed. Chris was super responsive during the estimate process and texted me regular updates about when the job would be completed, product delivered, dumpster dropped off etc. He drove out to provide samples of the product and worked with me to select a roof color that would bring everything together. Everything went exactly how he said it would which is rare in the construction business. Frank and the roofers were beyond amazing. Tear off and installed by early afternoon. Not a single nail in the drive. No mess in the bushes and they even trimmed a couple branches for me that were overhanging the roof. The guys on the crew were super nice and kept the work environment clean throughout the entire day. You can tell this is a crew that has done a ton of roofs and has it down to a science. After the job was completed, Frank came back out to do a post job inspection. He walked me through next steps as far as dumpster pickup, inspection and invoicing. Then we walked around the roof together and he answered any questions I had. If you are looking for a new roof don't bother looking anywhere else. Price was great. Sales team was knowledgeable and honest. Install team worked like a well-oiled machine.
Talan Harlow

Reviews mentioning Chris

September 7, 2023

Talan Harlow

These guys are the real deal. I got several quotes before selecting MC Roofing, they were by far the best price compared to the level of professionalism. A couple of companies were less expensive but didn't even come close to the level of care that MC Roofing showed. Chris was super responsive during the estimate process and texted me regular updates about when the job would be completed, product delivered, dumpster dropped off etc. He drove out to provide samples of the product and worked with me to select a roof color that would bring everything together. Everything went exactly how he said it would which is rare in the construction business. Frank and the roofers were beyond amazing. Tear off and installed by early afternoon. Not a single nail in the drive. No mess in the bushes and they even trimmed a couple branches for me that were overhanging the roof. The guys on the crew were super nice and kept the work environment clean throughout the entire day. You can tell this is a crew that has done a ton of roofs and has it down to a science. After the job was completed, Frank came back out to do a post job inspection. He walked me through next steps as far as dumpster pickup, inspection and invoicing. Then we walked around the roof together and he answered any questions I had. If you are looking for a new roof don't bother looking anywhere else. Price was great. Sales team was knowledgeable and honest. Install team worked like a well-oiled machine.

Response from owner

Wow! Thank you so much for your incredibly positive review! We are absolutely thrilled to hear about your exceptional experience with Model City Roofing. It's fantastic to know that Chris provided top-notch customer service throughout the entire process, from providing estimates to selecting the perfect roof color for your home. We are incredibly proud of our installation team led by Frank, and we're delighted that they exceeded your expectations with their efficiency, cleanliness, and attention to detail. Your satisfaction is our top priority, and we're thrilled that we could deliver a seamless and hassle-free experience for you. Thank you for choosing Model City Roofing, and we truly appreciate your recommendation to others.

March 26, 2024

July 29, 2023

Brooke Masters

Chris Massingille was professional and extremely helpful through this process. I would highly recommend this company for your roofing needs.

Response from owner

Thank you so much for your awesome review Brooke! We're thrilled to hear that Chris provided professional and helpful service throughout your roofing process. We appreciate your recommendation and trust in our company for your roofing needs.

March 27, 2024

July 28, 2023

Susanne Festa

I reached out to Model City Roofing bc I was missing the covers over the soffit vents. Chris came out to look. While he was there we noticed some soffit that was pushed up - we had a bad storm end of June. Chris said he would be happy to fly the drone up to be sure there was no other damage that we couldn’t see from the ground. Sure enough, shingles missing. Chris then coordinated a tarp to be placed on that patch until he could return to inspect the roof himself (storms coming in that day). Chris also made time to be at the house to speak to the insurance company adjusters. I couldn’t ask for more as far as customer service. On time, professional, quickly responded to any and all texts/calls from me. Chris has been amazing!

Response from owner

Any day we can throw the drone up is a good day! Thanks for your review!

August 14, 2025

July 28, 2023

LIFE HAPPENS

Chris was very professional and very responsive to my questions and gave excellent advice on how to deal with my insurance company not to mention he was punctual even the little early. Great job Chris 👍👍

Response from owner

Thanks for your review! We're happy to hear working with Chris was such a great experience.

August 14, 2025

July 27, 2023

Justine Bizette

I was very pleased with the outcome of the roof replacement. It looks great and the process was smooth sailing. Lisa, Chris and Frank were a pleasure to work with and spent time explaining roofing and shingles to us.

Response from owner

Thanks, Justine! We love hearing we delivered a 5-star experience - and appreciate you taking the time to leave us this review. Great choice with the Owens-Corning Quarry Grey. It looks awesome!

July 27, 2023

April 28, 2023

Brianna Brown

This has been a tough time for my family with these recent thunderstorms. Our neighbor was using Model City Roofing when a tree collapsed from our yard on to their roof. Brittany was more than happy to come over and look at our roof for any damages. She then had her associate Chris over and sealed a loosened gutter that may be causing leaks. They are very professional, reliable, and all around good people. They genuinely care to help, even with things non roofing related. I would recommend them to ANYONE needing a job guaranteed to get done successfully and the right way :)

Response from owner

Thank you for the kind review, Brianna! Happy that we could help and we look forward to help you and your neighbors stay safe during any future storms.

May 10, 2023

April 2, 2023

Lesley Whittington

I have worked with Model City Roofing a few times over the past few years. Ask for Brittany - She is incredibly knowledgeable and responsive, and she explains the repair process the entire way through. The owner, Chris, operates with integrity in everything he does, and if there is ever an issue, the company is always available to be on-site and correct it immediately. It is hard to find companies like this with good values, fair pricing, attention to detail, and excellent customer service these days - so if you ever need anything done to your roof, don't hesitate to work with Model City Roofing - they have my highest recommendation!

Response from owner

Thank you, Lesley!

May 12, 2023

April 9, 2021

Colleen White

Chris Robbins was very professional, and went above and beyond to make everything right for us. The roof looks great!

Response from owner

Thank you for your 5-star review!

August 14, 2025

April 5, 2021

Pascal Vannienwenhove

I dealt with a gentle man name Chris and he did exactly what he said he would do and more! when they ran in to some small problems ,he didn't ask for more money but instead he told me they got it covered. its hard to find straight up companies these days but is one!! If your looking for good & honest people this is the company you should talk to.

Response from owner

Thank you for your review!

August 14, 2025

April 23, 2020

Brent Morgan

Chris and his crew were a pleasure to work with. Quality work at a fair price. I would use them again for sure!

Response from owner

Thank you for your 5-star review!

August 14, 2025