Topic
Workmanship Quality
97% positiveAcross 281 reviews of Model City Roofing in Jacksonville, FL, workmanship quality appears in 33 reviews (97% positive), from 2019-04-18 through 2026-05-27.
Key findings
Workmanship Quality mentioned in 33 of 281 reviews (11.7%)
97% of Workmanship Quality reviews are 4 or 5 stars
Average rating in Workmanship Quality reviews: 4.9★
Aspects most discussed in these reviews
Professionalism & Conduct
100%33 mentionsTechnical Knowledge & Expertise
39%13 mentionsCommunication & Updates
36%12 mentionsPricing & Value
18%6 mentionsPunctuality & On-Time Service
18%6 mentionsCleanliness & Tidiness
15%5 mentions
Reviews mentioning workmanship quality
Anne Mabry
I hired Model City Roofing to replace my roof for $8,500 after they had previously repaired about 1/4 of it the year before. Both times, the actual roofing work was solid. The crew did a good job, the roof looks much better, and they cleaned up well afterward. However, after the full roof replacement was completed, I received an unexpected invoice for an additional $1,700 labeled as “supplements.” This charge was never discussed, approved, or included in the original quote. When I questioned it by email, they tried to move the conversation to phone calls. I made it clear I wanted everything in writing, and after that, the requests for the additional payment stopped. So - the workmanship was good, but the surprise billing attempt raises concerns. If you use this company, make sure every cost is clearly documented and agreed to in writing before the work begins and be cautious about any “after-the-fact” charges.
Response from owner
April 27, 2026
Joshua Garrison
No-fuss Professionals that quickly do a great job. Mike is great.
Response from owner
January 23, 2026
Christina Bullock
Tre is very professional and a good worker
Response from owner
August 10, 2025
Frank Bova
Frank conducted an inspection of my roof and did so promptly, thoroughly and very professionally. I would recommend him to anyone with any type of roofing issue.
Response from owner
July 18, 2025
Rebecca Walker
Our experience with Model City was nothing but top tier! All of our questions and concerns were quickly addressed. The work was completed quickly and it looks amazing. Thank you Model City!
Response from owner
May 9, 2025
Jamie Kingston
Amazing work by Frank!
Response from owner
June 27, 2025
Scott A Paris
Work was completed in a professional manner to our satisfaction. Lisa’s communications throughout the process was invaluable in keeping us informed along the way. We were most pleased working with Lisa.
Response from owner
April 14, 2025
Tyson B
If I could give 6 stars I would to MCR. Top notch quality work with a professional and honest approach to customer service. I would like to shout out Frank for his hard work and genuine efforts to make everyone happy. Well done mate!!
Response from owner
June 27, 2025
kevin pringle
Exceeding expectations not only was the finished product a phenomenal job but I would highly recommend this service to anyone that is looking for quality work shout out to Frank!!!!!!!!!!
Response from owner
April 10, 2025
Marcus Robinson
Excellent display of work ethic. Genuinely the best roofing service I’ve ever hired!
Response from owner
July 17, 2025
DFM
Frank was so great to work with on our roof leak! He placed a tarp while they fabricated a part to make sure there was no intrusion! The finished product was amazing and Frank was updating us every step of the way! DEFINITELY call Frank @ Model City if you have roof needs!
Response from owner
April 9, 2025
juliette vaughn
Model City is super responsive and offer a great service.
Response from owner
April 10, 2025
Jackie
Lisa Peeler from Model City Roofing has been so great to work with through the entire process of getting a new roof and continues to be extremely helpful. I appreciate all she has done for me. Model City Roofing has been a pleasure to work with. Quality workmanship, professional and efficient. Thank you to all who have been a part of the purchase of a new roof. Thank you Jackie Lagasse Happy new roof homeowner.
Response from owner
April 11, 2024
Cheryl Shiver
We’ve had 2 very positive experiences hiring Model City roofing. Highly recommend. They are very thorough, the work is done in a timely fashion and they clean up after the project is completed
Response from owner
July 1, 2024
Christine Heinz
I couldn't have chosen a more professional roofing company. Their customer service and quality is beyond all others. They are a model for all other roofing companies. Brittany is great at what she does! Don't change a thing.
Response from owner
June 12, 2024
Derek Snow
Great company, great service, great work!
Response from owner
May 28, 2024
Patricia Flowers
Model City just completed several projects in our community of Countryside and did a wonderful job.
Response from owner
May 24, 2024
Scottie Pettis
Lisa and Carton you are the best and you did and Excellent job and the workers were Friendly and answered any questions that was asked. The neighborhood was Countryside Meadowview Dr. Scottie Pettis
Response from owner
May 21, 2024
William Norton
Excellent work!
Response from owner
May 2, 2024
Adalia Pereira
Ony and her partner did a fantastic job. They went way beyond to make sure the job was done to my satisfaction. They make a great team. If I ever need a roof done again I would hope that these two are the ones on the job. Thank you so very much.
Response from owner
April 30, 2024
Barry Turnbull
They really care about providing their customers with superior products, service, and value! Very trustworthy and knowledgeable. Great experience with everyone on the team!! No wonder they are only roofing company with 100% 5 Star reviews. I give my strongest recommendation to Model City. Thanks for everything!!
Response from owner
March 26, 2024
Juan Osorio
PJ was extremely responsive and helpful in the entire process of getting our roof redone. The work was extremely fast, efficient and well done. I would recommend having PJ and Model City Roofing any day of the week!
Response from owner
March 27, 2024
Michael Wright
PJ and Buddy have done over 15 roofs for me over the years and I will continue to go to them. Top tier class and quality. You would be stupid to not use them. Great prices. Quality work. And extremely professional.
Response from owner
March 27, 2024
Elise Parker
Buddy truly saved my butt on getting a new roof for a little bit longer!! The Roof Shield product is amazing and it made the whole outside smell so fresh & so clean!! Provided top notch service!! He is most definitely the best!!
Response from owner
March 26, 2024
Suzi Ford
Buddy and PJ are fantastic to work with. They are prompt with their quotes, pricing is competitive, jobs are completed in a timely manner, and our buyers and sellers have been very pleased with the quality of the job and friendliness of staff. Buddy and PJ are who you need for your roofing projects. They have been a great resource for our real estate customers' needs.
Response from owner
August 14, 2025
Lisa McMorine
Nothing better than a contractor who actually does what he says he is going to do. They showed up on time and when they said they would, very responsive to text and phone calls, did quality work, left the property clean and worked with the seller’s and the buyer’s so that everyone got what they needed so we could get to close with no problems. I would definitely recommend and would absolutely use again.
Response from owner
May 17, 2023
holli summerset
Frank and his team did an excellent job on my roof! I'm so grateful for attention to detail, customer service and most of all quality. Definitely recommend them for all your roofing services.
Response from owner
May 12, 2023
Chris Laux
PJ is an incredible roofing/real estate professional. Handled my situation with quality, speed, and most importantly--timely communication. I'll be using PJ and Model City for everything from here on out. Legendary customer service and folks that do things right the first time & provide total peace of mind. Priceless.
Response from owner
May 10, 2023
Frances Key
My experience with this company was stellar. They were professional, communicated well, and were truly caring. Most of all, the roofs they install are of excellent quality.
Response from owner
May 12, 2023
Mohammad Afkhami
They did perfect job on time and clean
Response from owner
May 12, 2023
Tim Peeler
Model City was quick, reasonable and did a great job. Ask for Brittany because she will manage the job to the end efficiently! I definitely recommend them !
Response from owner
August 14, 2025
A C
I highly recommend using Dave and Jackalyn Ward. The service was excellent from the start. They made the process very easy and stress free. We are very pleased with how quickly the job was completed. The quality of the material and workmanship was fantastic. Thanks so much!
Response from owner
August 14, 2025
Brent Morgan
Chris and his crew were a pleasure to work with. Quality work at a fair price. I would use them again for sure!
Response from owner
August 14, 2025