Employee
Lisa
Lisa is a technician at Model City Roofing in Jacksonville, FL, named in 43 verified reviews averaging 5.0★ (100% positive).
“The job was completed to my total satisfaction, My rep Lisa Peeler was very attentive, The workers were very responsible and very polite.”
Reviews mentioning Lisa
Maria Rodriguez
The job was completed to my total satisfaction, My rep Lisa Peeler was very attentive, The workers were very responsible and very polite.
Response from owner
May 4, 2026
D. Drew
We had a great experience with them. The crew did an excellent job on our roof and everything looks clean and professionally done. Lisa was our representative, and she was amazing to work with — very helpful, responsive, and made the whole process smooth and stress-free. Highly recommend!
Response from owner
September 11, 2025
Tyler Smith
Lisa helped me navigate the whole process of getting a new roof from start to finish and she made sure it met the requirements of the My Safe Florida Home program. Working on a historic old house there are always going to be additional challenges but Lisa and her team made sure everything was satisfactory in the end. I recommend her and the company for your roofing needs!
Response from owner
January 22, 2026
Chateau Cali
I am super pleased with my new roof! The roofers were very professional and prompt. I especially would like to thank Ms. Lisa. She was extremely helpful. Her customer service was top tier. Thank you Model City Roofing for a phenomenal job!
Response from owner
December 1, 2025
Andrew Yanock
Lisa Peeler and Model City Roofing did an awesome job on my roof and chimney. Easy to deal with and will fix any issues fast.
Response from owner
June 9, 2025
Sabrina Wickham
Lisa Pilate is fantastic to work with! She’s knowledgeable, professional, and truly cares about her clients. If you’re looking for someone who will go above and beyond in the roofing industry, Lisa is the one to call. Highly recommend!
Response from owner
April 15, 2025
Carol Veal
Lisa Peeler was professional and very attentive to details. She was very prompt and accommodating. I will definitely refer her to any customers who are in need of new roof.
Response from owner
April 15, 2025
Juley H
My experience with Lisa is she has always gone above and beyond in everything she does she keeps everyone involved updated. Model City is lucky to have her. She’s truly one of a kind.
Response from owner
April 15, 2025
Julianne Parish
Lisa is very friendly, helpful, and knowledgeable!
Response from owner
April 16, 2025
Scott A Paris
Work was completed in a professional manner to our satisfaction. Lisa’s communications throughout the process was invaluable in keeping us informed along the way. We were most pleased working with Lisa.
Response from owner
April 14, 2025
Cynthia Carter ross
Want to thank Lisa for going above and beyond to help me iron out the details, and the minor kinks in the process of replacing my roof. Thank you Model City. Great job!
Response from owner
April 14, 2025
Linda Glavin
This is a great company to work with. Lisa Peeler is a true professional. She goes out of her way to make sure things are done right and cares for her clients. She is fantastic to work with.
Response from owner
April 10, 2025
Jonathan Lederman
Lisa Peeler with Model City Roofing took care of us from beginning to end. Very pleased with the results and customer service. Thank you Lisa and Model City!
Response from owner
April 10, 2025
Marilyn Thorne Stewart
It's always a pleasure to work with Lisa Peeler and the folks at Model City Roofing.
Response from owner
April 9, 2025
Jackie
Lisa Peeler from Model City Roofing has been so great to work with through the entire process of getting a new roof and continues to be extremely helpful. I appreciate all she has done for me. Model City Roofing has been a pleasure to work with. Quality workmanship, professional and efficient. Thank you to all who have been a part of the purchase of a new roof. Thank you Jackie Lagasse Happy new roof homeowner.
Response from owner
April 11, 2024
Lynn Brittingham
Lisa Peeler is the most knowledgeable and helpful person in my mind! Lisa would be my go to person !
Response from owner
April 8, 2025
Priscilla Arms
I am familiar with "Model City Roofing" and the quality of their work. The employees I have encountered there have been 100% responsive to my inquiries & upcoming needs. Lisa Peeler has been especially helpful/knowledgeable and has gone above & beyond what I had expected.
Response from owner
April 8, 2025
Emily Butler
My experience with Model City was great! But I want to really thank Lisa Peeler she was on top of everything!! Thanks for my roof😊
Response from owner
April 8, 2025
Tim clark
Recommend Model City 100%. Lisa Peeler is amazing and trustworthy!!!
Response from owner
April 7, 2025
Mike Jones
Lisa is the best ever. You’ll have the best customer experience with her
Response from owner
April 7, 2025
Kay Cupp
Our interactions with Lisa Peeler have been so easy…straight up, sincere, and with patience and understanding! Makes it so easy to recommend this great company🙌
Response from owner
April 4, 2025
Susan Szczepanik
If you need a new roof I highly recommend Model City Roofing! I called for an estimate and Mike came out exactly on time, inspected our roof and gave us a detailed quote explaining what we needed. Lisa took over from there, working very quickly as we had a very tight deadline to meet for our insurance company. She went over and above to make that happen. On construction day Frank and his crew were so professional and careful to ensure no damage to our landscaping. The finished job is perfect. Wish I could’ve given more than a 5 star review. Great people, great price!
Response from owner
January 15, 2025
Brandy Clay
Would highly recommend this company! They worked hard on our behalf to get our roof covered. Lisa Peeler communicated great with us throughout the whole process. They had a whole crew to start and finish our roof within a day. Would not hesitate to use them again.
Response from owner
December 9, 2024
Debbie Littleton
Lisa and Mike did a fantastic job on my roof repairs. Everything was done in a timely manner. Lisa especially understood my concern for getting my roof repaired quickly due to hurricane Milton arriving in 2 days. I would definitely recommend this company and will always use them for my roofing needs.
Response from owner
March 26, 2024
Alyssa Taylor
Lisa and Brittany are very kind, reliable and trustworthy people, I highly recommend doing business with MCR, you will not be disappointed
Response from owner
August 23, 2024
Aaron Murray
I was referred to Lisa Peeler by a good friend of mine. Lisa and her team at MCR are spectacular! I had a real estate deal that was suppose to close in 5 days, when we had just found out that a major roof repair was needed prior to closing. With little to-no time left, MCR came out with a quote and a team to take care of the repairs, all within 2 days! We got this through to closing right on time. I’ve heard others say the same thing about them. I trust Lisa and model city roofing to do any all roof repairs.
Response from owner
August 8, 2024
Chanda Wright
Model City Roofing is amazing! We dealt with inspector Mike who took detailed pictures of our existing roof and made recommendations for our reroof. He was thorough, extremely knowledgeable, and answered all questions. Lisa provided the BEST customer service! She keep us in the loop throughout the process and was available anytime we needed to reach out to her with questions. It was like dealing with family. We got our proposal within a few hours of our inspection and once we decided to move forward, we had our reroof scheduled within about 2 weeks. On installation day, project manager Carlton took great care of us. The roof was completed in one day and they were very clean and made sure all debris was discarded. I can’t recommend this company enough! The 5-star reviews are legit. This company is well managed and does quality work. I wish more contractors did business like these folks do. They are the MODEL that other companies should aspire to be. I read all reviews and do my research before hiring anyone and I’m glad we decided to go with Model City Roofing. My only wish is that they did windows and countertops too, as we’re tackling those projects next. Definitely give them a call if you need a new roof because ours is beautiful!
Response from owner
August 7, 2024
DANIELLE STAFFORD
Lisa and Mike were very professional, knowledgeable and prompt. Thank you for your services.
Response from owner
July 25, 2024
Craig Olson
I selected Model City based on their high ratings and they didn’t disappoint. Lisa was fantastic going the extra mile throughout the process.
Response from owner
July 3, 2024
Stephanie Scott
Best roofing company ever. Karlton was great. He was professional and very nice. He explained everything to me every step of the way. They finished when they said they would and cleaned up very well. Lisa has been great with all the communication. I really appreciate how attentive she has been to all my concerns and questions!
Response from owner
May 21, 2024
C Baker
Model City did a wonderful job with our multi unit reroof in Countryside. It was welcoming to work with such a knowledgeable and friendly staff. Frank (PM) explained the entire process to the residents from what to expect to what/why certain materials were being used. Appreciated his expertise. Kalton (FM) onsite was the best, with his friendly demeanor , always keeping us informed on the next steps and working with Frank to address any issues and concerns that occurred , ensuring Customer satisfaction….. Thank you both ! Thanks to the staff Lisa ..and to Kelsey who was always there to field the phone calls. Thanks for a friendly and professional experience.
Response from owner
May 24, 2024
Robert Dorough
Great work. Great outcome. Thanks Frank, Lisa and Mike.
Response from owner
May 24, 2024
Michael Blazek
I cannot recommend Model City Roofing enough! I have referred several friends and family members to them over the years, and every single person has had nothing but positive things to say about their experience. Model City has now started a large project in the townhome community I live in and I have heard nothing but positive feedback. From the first phone call to the final inspection, Model City Roofing provides top-notch service. Their team is professional, knowledgeable, and truly cares about their customers. Model City will go above and beyond to ensure that the job is done right the first time and that their customers are completely satisfied with the work. Lisa who works in their office is a great communicator and will keep you in the loop every step of the way. Whether you need a repair or a full replacement, Model City Roofing is the company to call. They are reliable, trustworthy, and always deliver on their promises. As a licensed real estate broker, I am so grateful to have found such a fantastic company to refer my friends and family to, and I know that anyone who uses their services will feel the same way. Thank you, for all that you do!
Response from owner
May 24, 2024
Scottie Pettis
Lisa and Carton you are the best and you did and Excellent job and the workers were Friendly and answered any questions that was asked. The neighborhood was Countryside Meadowview Dr. Scottie Pettis
Response from owner
May 21, 2024
Teresa Phenis
So excited about how great the roofs turned out at countryside townhomes! Lisa and Carlton and model city roofing have a fantastic job!
Response from owner
May 21, 2024
Chaplain Scott Shubert
Lisa is amazing. Model City Roofing roofed many buildings in our community. They did an amazing job. Rarely will you find quality service like this. Worry free when you hire Lisa and Model City Roofing. Thank you, Lisa and Model City Roofing. 10 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Response from owner
May 20, 2024
Rose Izzo
I had a wonderful experience with Model City Roofing. Lisa and Mike Jones help me with the color for my roof and explained the process of installing a new roof on my home. Project managers Michael and Carlton where just as helpful with their part of my roof installation. Clean up was unbelievable the crew had cleaned up so well that it didn't even look like I had a roof installed at my home. I give this company 5+Stars for making this process so easy for me.
Response from owner
April 25, 2024
BLAKE COOPER
Had a leak in my ceiling so I called model city roofing to come check and make sure my roof was not damaged. I had an appointment at 4pm and Mike Jones and Lisa Peeler showed up 15 minutes early which is always nice. Mike went up on my roof and did an inspection. He also cleaned off all the leaves and debris without me asking. Just so he could see the roof better. Lisa kept me company on the ground telling me about my options and just chit chatting in general with me. Mike finished the inspection and said my roof looked great. He informed me it was probably just all the debris keeping the water from draining properly so it soaked through the shingles. He didn't try to sell me a new roof or any repairs since I didn't need any which was great. My overall experience woth Mike and Lisa was absolutely fantastic and I will refer model city roofing to any friends or family that need roofing repairs. And when the time comes for me to need a new roof I will absolutely call them without a hesitation 10/10 experience.
Response from owner
March 26, 2024
Ronnie Gossett
Model City Roofing did an outstanding job replacing my home roofing. Frank the project manager was on site if you had any questions. He explained every detail on the replacement of my roof. He took pictures so I could see how the process was going. Also Lisa sales representative keep me informed when the material and crew was to arrive to do the the work. We were given a fair price for the job. They was done in one day. I would recommend model city roofing to anyone. Everyone was very helpful and friendly. Thank you model city roofing.
Response from owner
March 26, 2024
Caroline Merriman
The roof looks amazing! Lisa did an amazing job keeping us in the loop and following up on any of our questions. Great customer service and they completed the roof quickly.
Response from owner
March 26, 2024
jessica lostaunau
I had an amazing experience with model city roofing!! Lisa made the process so easy and stress free. I would recommend to all my friends and family. My roof looks great with no issues and a great price!
Response from owner
August 6, 2025
Justine Bizette
I was very pleased with the outcome of the roof replacement. It looks great and the process was smooth sailing. Lisa, Chris and Frank were a pleasure to work with and spent time explaining roofing and shingles to us.
Response from owner
July 27, 2023
Teresa May
Brittany and Lisa were very helpful and answered all my questions and responded quickly.
Response from owner
May 12, 2023