Topic
Pricing & Value
96.2% positiveAcross 281 reviews of Model City Roofing in Jacksonville, FL, pricing & value appears in 26 reviews (96.2% positive), from 2019-04-18 through 2026-05-27.
Key findings
Pricing & Value mentioned in 26 of 281 reviews (9.3%)
96.2% of Pricing & Value reviews are 4 or 5 stars
Average rating in Pricing & Value reviews: 4.9★
Aspects most discussed in these reviews
Pricing & Value
100%26 mentionsProfessionalism & Conduct
77%20 mentionsCommunication & Updates
46%12 mentionsResponsiveness & Speed
35%9 mentionsTechnical Knowledge & Expertise
27%7 mentionsProblem Resolution & Effectiveness
23%6 mentions
Reviews mentioning pricing & value
Drenna Heiser-Hollander
I found this company through a google search. They called back quickly and sent out someone the next day. Michael Taylor was the technician that came out, checked out my roof and emailed me a quote that was very reasonable. They were able to fix my roof leak within the week. Very pleased!
Response from owner
May 27, 2026
Anne Mabry
I hired Model City Roofing to replace my roof for $8,500 after they had previously repaired about 1/4 of it the year before. Both times, the actual roofing work was solid. The crew did a good job, the roof looks much better, and they cleaned up well afterward. However, after the full roof replacement was completed, I received an unexpected invoice for an additional $1,700 labeled as “supplements.” This charge was never discussed, approved, or included in the original quote. When I questioned it by email, they tried to move the conversation to phone calls. I made it clear I wanted everything in writing, and after that, the requests for the additional payment stopped. So - the workmanship was good, but the surprise billing attempt raises concerns. If you use this company, make sure every cost is clearly documented and agreed to in writing before the work begins and be cautious about any “after-the-fact” charges.
Response from owner
April 27, 2026
Jayme Alfano
Very customer focused - quick to help - prior roofer did poor job of installing. Plumbing vent pipes, and boots Had to all be replaced Metro did a great job and very, very Fair price
Response from owner
April 21, 2026
A
They came out gave me a very affordble price to fix my roof i had previously called other companies but this company was quick they communicated very well.
Response from owner
April 21, 2026
Rodni Irby
Had my roof repaired for a reasonable price and Michael Taylor gave me a detailed estimate of all of it without trying to get me to change anything we didn't discuss prior to work completion. 👍🏾
Response from owner
April 20, 2026
Jeffrey Mills
Fantastic company to work with, I would definitely recommend for all your roofing needs. Fairly prices and great customer service!
Response from owner
February 9, 2026
Silvia Green
I enjoyed meeting Shawn who is an army veteran. As I also worked for the army as a civilian for 25 years we had something in common right away. Shawn gave me a quote on the spot and was able to repair my roof within a couple of days. I am appreciative of a job well done for an affordable price. I will definitely reach out to Shawn. Should I have any other woofing problems? Thank you Shawn and crew for a job well done.!
Response from owner
December 18, 2025
Rosabel Hill
Shawn was great to work with. He knew exactly what the issue was and did not not try to over charge us. We would most definitely use them again!
Response from owner
September 8, 2025
Chanda Wright
Not only did Model City Roofing do an amazing job on my roof and my parent’s roof, they also helped us with providing free roofing tiles for a project. Our neighbor’s mailbox was damaged recently and my husband built a new one for them. It is shaped like a small house and needed authentic roofing tiles. MCR graciously offered to provide the tiles and drop them off to our house! They are absolutely wonderful to do business with. If you are needing a reroof or repairs, definitely give them a call. When researching roofing companies we were impressed with their competitive pricing, customer service, but most importantly our beautiful roof and how well managed the work team was. Thanks again for helping us with our project!
Response from owner
September 6, 2025
Joyce Davis
Mr. Frank is very knowledgeable. Even did some minor work at NO CHARGE. He is a pleasure to work with. I highly recommend him. Thank you Mr Frank
Response from owner
August 6, 2025
Matt Randall
Had a great experience with Model City! Frank Bunton came out to measure and get quotes and was more than happy to accommodate all requests and changes for the best price. He even recommended some good contractors for non-roofing work and called them to negotiate lower prices. On top of that, he was a straight shooter and honest about everything, no snake oil to be found at all. Would definitely recommend.
Response from owner
May 27, 2025
Daelin Conwell
Frank done an excellent job with my roof and with reasonable prices thank you!
Response from owner
June 27, 2025
Alexis Balser
Kelsey did an amazing job helping on my roof. She walked me through the costs and was quick and efficient with responding.
Response from owner
April 9, 2025
Vanessa Sattler
Couldn’t be any happier for choosing Model City Roofing to replace my roof. Price was the best and job got completed in no time! Would definitely recommend this company to friends !!!! Thank you!
Response from owner
May 10, 2024
Daniel Ng
I have three roofing contractors bidding for reroofing my newly bought house. I picked Model City because Adam listened and worked with my additional request. His installation team was very professional and finished the whole roof and fascia in one day. They did fairly good job cleaning up. Btw, they were less expensive than the others. Give them a call and find out yourself.
Response from owner
March 26, 2024
Mae Brooks
Contacted model city after having no luck with 4 previous companies ( 3 didnt call me back. 1 didnt do what i needed) and getting a high quote from another company. I needed silicone coating applied to just one area of the roof. They were happy to do it. Adam was my point of contact and responded to any questions I had. He completed the job himself quickly and gave me paperwork I needed for my insurance company. Their quote was also more than 1k cheaper than the other quote I recieved.
Response from owner
March 26, 2024
Lindsay Jaime
We contacted Model city roofing to repair some areas of our roof. They sent us Adam who came out within a 24 hours to provide a quote. The quote matched and beat the other quotes we had received. We accepted immediately and were scheduled the following week for the repair. The roof looks fantastic! When you go with Model City Roofing make sure to request Adam, you will not regret it.
Response from owner
March 27, 2024
Michael Wright
PJ and Buddy have done over 15 roofs for me over the years and I will continue to go to them. Top tier class and quality. You would be stupid to not use them. Great prices. Quality work. And extremely professional.
Response from owner
March 27, 2024
jessica lostaunau
I had an amazing experience with model city roofing!! Lisa made the process so easy and stress free. I would recommend to all my friends and family. My roof looks great with no issues and a great price!
Response from owner
August 6, 2025
Suzi Ford
Buddy and PJ are fantastic to work with. They are prompt with their quotes, pricing is competitive, jobs are completed in a timely manner, and our buyers and sellers have been very pleased with the quality of the job and friendliness of staff. Buddy and PJ are who you need for your roofing projects. They have been a great resource for our real estate customers' needs.
Response from owner
August 14, 2025
Earl Vazquez
I use Model City Roofing for any and all roofing projects and repairs. Karlton Willis is a true professional! Great customer service, top of the line shingles and fair pricing!!
Response from owner
May 12, 2023
Tim Peeler
Model City was quick, reasonable and did a great job. Ask for Brittany because she will manage the job to the end efficiently! I definitely recommend them !
Response from owner
August 14, 2025
Pascal Vannienwenhove
I dealt with a gentle man name Chris and he did exactly what he said he would do and more! when they ran in to some small problems ,he didn't ask for more money but instead he told me they got it covered. its hard to find straight up companies these days but is one!! If your looking for good & honest people this is the company you should talk to.
Response from owner
August 14, 2025
Chris Day
Absolutely best service possible and very affordable. I highly recommend model city roofing for any roofing needs they helped me through the entire process of roof repair after a storm.
Response from owner
August 14, 2025
Brent Morgan
Chris and his crew were a pleasure to work with. Quality work at a fair price. I would use them again for sure!
Response from owner
August 14, 2025
Brandy Hernandez
Model City Roofing was very quick and affordable. Best quote we received and there level of professionalism, quick response time, and quality of work was unparrallel to others ive delt with in the industry. Thank you for making a very stressfull situation manageable by knowing exactly what needed to be done and handling it quickly.
Response from owner
August 26, 2019