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Employee

Frank

Frank is a technician at Model City Roofing in Jacksonville, FL, named in 44 verified reviews averaging 4.9★ (97.7% positive).

44mentions
4.9★avg rating when named
97.7% positive
Model City just installed a great looking new roof on a family friends home in Yulee. The care and guidance that Kelsey and Frank gave them is appreciated. Thank you!
hmohlman@gmail.com mohlman

Reviews mentioning Frank

December 3, 2025

J

After being misinformed by their third party answering service multiple times, the manager of operations had to reschedule due to miscommunication over the course of two weeks. Frank came out and seemed to be aiming to remedy the concerns, though flaked. I was sent a bad quote that would eliminate liability for all events in the course of potential work. Upon notifying Frank that the quote included unacceptable terms, he responded that he would send a proper quote with corrections he following day-- that was on November 17, 2025. This is now December 3, 2025. I will not waste any more time with this company.

Response from owner

Hi Jake, I'm sorry to hear about your frustrating experience with us, and I appreciate you taking the time to bring these issues to our attention. It’s clear we fell short during your interactions and I regret any inconvenience this caused. We are taking immediate steps to address our communication process and ensure that issues like this do not recur in the future.

December 3, 2025

November 17, 2025

hmohlman@gmail.com mohlman

Model City just installed a great looking new roof on a family friends home in Yulee. The care and guidance that Kelsey and Frank gave them is appreciated. Thank you!

Response from owner

Thank you so much for the kind words! I'm delighted to hear that Kelsey and Frank provided excellent care and guidance during the installation. It's wonderful to know that your family friend's home in Yulee now has a great-looking new roof!

November 17, 2025

August 26, 2025

Uzee Bradley

Frank from Model City Roofing provided an excellent experience during our roof inspection. He quickly identified what appeared to be a simple repair and, rather than recommending unnecessary costly work, advised us to start with the straightforward solution. His honesty, professionalism, and approachable manner made the process stress-free. We would definitely recommend him and Model City Roofing.

Response from owner

Thank you so much for your kind words! I'm glad to hear that Frank made the roof inspection a positive experience and that his honesty and professionalism stood out. We truly appreciate your recommendation and are here whenever you need us!

August 27, 2025

August 21, 2025

Kathleen Smith

I had an appointment with Frank from Model City Roofing to do a free quote on replacing my roof. He was professional, personable, knowledgeable and thorough. He answered any questions I had. Before he left I had the quote to review.

Response from owner

Thank you so much for your wonderful review, Kathleen! We're delighted to hear that Frank provided you with a professional and comprehensive experience during your appointment. If you have any more questions in the future, feel free to reach out!

August 21, 2025

August 6, 2025

Joyce Davis

Mr. Frank is very knowledgeable. Even did some minor work at NO CHARGE. He is a pleasure to work with. I highly recommend him. Thank you Mr Frank

Response from owner

Thank you, Joyce, for your wonderful review! I'm glad to hear that Mr. Frank's expertise stood out and that he was able to go the extra mile with some complimentary work. We're grateful for your recommendation and look forward to assisting you again in the future.

August 6, 2025

August 6, 2025

Brian Hinkey

Frank came out and did a full inspection on my roof. He was on time, polite, and professional. He was very detail oriented and answered all my questions.

Response from owner

Thanks for the fantastic review, Brian! I'm delighted to hear that Frank provided you with a thorough inspection and professional service. We’re grateful for your kind words and pleased to have been able to assist you.

August 6, 2025

July 30, 2025

Shaneka Johnson

We worked with Frank he was AMAZING very down to earth and honest I would recommend him any day!

Response from owner

Thank you so much for your kind words, Shaneka! I'm delighted to hear that Frank provided such an amazing and honest experience for you. We truly appreciate your recommendation and look forward to serving you again in the future.

July 30, 2025

July 30, 2025

Antonio Johnson

Frank was awesome he explained the whole process very well we highly recommend this company

Response from owner

Thank you so much, Antonio! It's great to hear that Frank was able to clearly explain the whole process. We truly appreciate your recommendation!

July 30, 2025

July 18, 2025

Frank Bova

Frank conducted an inspection of my roof and did so promptly, thoroughly and very professionally. I would recommend him to anyone with any type of roofing issue.

Response from owner

Thank you, Frank! We're so glad to hear that you had a positive experience with our inspection services. We strive for promptness, thoroughness, and professionalism, and it's wonderful to know Frank delivered on all fronts for you.

July 18, 2025

May 27, 2025

Matt Randall

Had a great experience with Model City! Frank Bunton came out to measure and get quotes and was more than happy to accommodate all requests and changes for the best price. He even recommended some good contractors for non-roofing work and called them to negotiate lower prices. On top of that, he was a straight shooter and honest about everything, no snake oil to be found at all. Would definitely recommend.

Response from owner

Thank you for the fantastic review! We’re so glad to hear Frank took such great care of you. His honesty, flexibility, and commitment to going the extra mile truly reflect what Model City Roofing is all about. We appreciate the recommendation and are here anytime you need us!

May 27, 2025

April 14, 2025

Tyler Chaney

I can’t say enough good things about my experience—especially working with Frank. From the first phone call, he was incredibly helpful, honest, and patient. He walked me through every step of the process and made sure I felt comfortable the entire time. It’s not every day you come across someone who genuinely cares about their clients the way Frank does. The roof looks amazing, the crew did a fantastic job, and everything was done on time. If you’re thinking about getting roofing work done, ask for Frank—you’ll be glad you did!

Response from owner

Thank you so much for your kind words, Tyler! I'm delighted to hear that Frank provided exceptional service and made you feel comfortable throughout the process. We're proud to have helped with your roofing needs, and it's fantastic to know the team did a great job with the installation.

June 27, 2025

April 14, 2025

Angela Ney

Very impressed with the work Frank did for us! Highly recommend!!

Response from owner

Thank you so much for your kind words, Angela! We're delighted to hear that Frank's work left such a positive impression. We appreciate your recommendation!

June 27, 2025

April 14, 2025

Jamie Kingston

Amazing work by Frank!

Response from owner

Thank you so much for the 5-star review, Jamie! I'm glad to hear that Frank did an amazing job for you. We appreciate your support and look forward to serving you again in the future!

June 27, 2025

April 10, 2025

Tyson B

If I could give 6 stars I would to MCR. Top notch quality work with a professional and honest approach to customer service. I would like to shout out Frank for his hard work and genuine efforts to make everyone happy. Well done mate!!

Response from owner

Thank you so much for the wonderful review, Tyson! We're delighted to hear that you appreciated the top-notch quality and professional customer service from our team. I'll be sure to pass along your kind words to Frank; he'll be thrilled to know his hard work made a difference!

June 27, 2025

April 10, 2025

kevin pringle

Exceeding expectations not only was the finished product a phenomenal job but I would highly recommend this service to anyone that is looking for quality work shout out to Frank!!!!!!!!!!

Response from owner

Thanks for your review, Kevin! Glad to hear Frank took care of you, and thrilled to hear you're happy with our service.

April 10, 2025

April 10, 2025

Daelin Conwell

Frank done an excellent job with my roof and with reasonable prices thank you!

Response from owner

Thank you so much, Daelin! I'm glad to hear that Frank was able to provide excellent service for your roofing needs at a reasonable price. We appreciate your feedback and are always here if you need anything else!

June 27, 2025

April 9, 2025

DFM

Frank was so great to work with on our roof leak! He placed a tarp while they fabricated a part to make sure there was no intrusion! The finished product was amazing and Frank was updating us every step of the way! DEFINITELY call Frank @ Model City if you have roof needs!

Response from owner

Thank you for the awesome review! We're so glad Frank was able to jump in quickly and keep your home protected while the permanent fix was underway. If you ever need anything down the road, call us!

April 9, 2025

April 9, 2025

johnny pugh

Frank was amazing to work with.Thank you and Model City roofing for being amazing. I will only recommend you for my family and friends for their roof issues

Response from owner

Thank you so much for your recommendation! It means a ton that you would trust us with your friends and family. If you need anything else, let us know!

April 9, 2025

April 9, 2025

Heather Murray

Frank was awesome to work with! He helped fix our roof quickly and we are very happy with the work done!

Response from owner

Thanks so much for the kind words! We’re thrilled to hear Frank took great care of you and got your roof fixed up quickly. Delivering quality work and a smooth experience is what we’re all about at Model City Roofing. Let us know if you ever need anything in the future!

April 9, 2025

April 9, 2025

Destiny Nix

Frank Bunton saved me a lot of time and effort! 10/10 work. Great guy as well!!

Response from owner

Thank you so much for the wonderful review, Destiny! I'm glad to hear that Frank was able to help you and make the process smooth. We're always here if you need any more assistance!

July 28, 2025

April 9, 2025

Kaylie Bunton

Frank is one of the hardest workers I have seen in the roofing business. Work ethic 10/10

Response from owner

Thank you so much for your kind words, Kaylie! We're glad to hear that Frank's work ethic made such a positive impression. We're lucky to have him on our team, and it’s always awesome to see it appreciated by our customers.

July 28, 2025

April 9, 2025

Maccia Bunton

Frank B. goes above and beyond for his customer Great Service

Response from owner

Thank you so much for the wonderful review! I'm thrilled to hear that Frank B. exceeded your expectations with his service. We take pride in going above and beyond for our customers, and it's great to see that reflected in your experience.

July 28, 2025

April 9, 2025

Myles Smith

Huge shoutout to Frank Bunton!

Response from owner

Thank you, Myles! We're glad you had a great experience with Frank. He's a valuable part of our team at Model City Roofing and always aims to deliver top-notch service.

July 28, 2025

April 9, 2025

Gerardito Garcia zoe

Frank

Response from owner

Thank you so much for the 5-star review! We're glad to hear that Frank provided you with great service. If there's anything else we can do for you, just let us know!

July 28, 2025

March 26, 2025

Neel Mirpuri

If you ever need your roof repaired definitely call Frank Bunton here at model city roofing excellent customer service would definitely recommend him again and again!! Thanks Frank for our model city roof repair my son can finally sleep in his room again!!

Response from owner

Amazing! Thanks so much for your review, and we're happy Frank and Model City Roofing was able to give your son the comfort of his own room again. If you need anything else, reach out!

March 26, 2025

March 8, 2025

Lisa Peeler

Wow , what a fantastic project . The HOA was such a pleasure to work with, and Homeowners were so supportive and appreciated all of our efforts! Franks crews , project managers and entire support team were amazing! A heartfelt thank you to Frank, Karlton , Katelynn, Both Mike and of course Model City Roofing for a spectacular performance!

Response from owner

Thank you for your glowing review! Your support and recognition mean the world to us. If you ever need our services again, we’re here for you. Thank you for choosing Model City Roofing!

May 21, 2024

February 18, 2025

Allison Baker

I had to purchase one of the most expensive items ever, as an adult. A new roof…Thank you to Model City Roofing, Kelsey, as she guided me through the experience, ups and downs, their workers and Frank that came by at the end to check on the project. I feel confident and comfortable tonight knowing they took care of my roofing needs. I had interviewed other contractors but they just didn’t take the time I needed. They seemed as if they were just out for the money. My honest , hold heartfelt voice for a roofer is Model City Roofing and their staff. You can thank me later!!!

Response from owner

Thank you so much for sharing your experience! We're thrilled to hear that Model City Roofing, along with Kelsey and Frank, made your roofing journey smooth and stress-free. We understand how important it is to feel confident in such a big investment. It's great to know that you can rest easy under your new roof! Your kind words are much appreciated. Thank you for choosing Model City Roofing!

February 18, 2025

January 10, 2025

Susan Szczepanik

If you need a new roof I highly recommend Model City Roofing! I called for an estimate and Mike came out exactly on time, inspected our roof and gave us a detailed quote explaining what we needed. Lisa took over from there, working very quickly as we had a very tight deadline to meet for our insurance company. She went over and above to make that happen. On construction day Frank and his crew were so professional and careful to ensure no damage to our landscaping. The finished job is perfect. Wish I could’ve given more than a 5 star review. Great people, great price!

Response from owner

Susan, thank you so much for your kind words and glowing review! We’re thrilled to hear about your positive experience with Mike, Lisa, Frank, and the crew. Our team takes great pride in providing timely, professional service and delivering top-quality results, and it means the world to us to know we met your expectations. Your recommendation and support truly mean so much. We’re grateful for the opportunity to work with you and ensure your home is protected with a roof you can trust. If you ever need anything in the future, don’t hesitate to reach out. Thank you again for your wonderful feedback!

January 15, 2025

December 20, 2024

Cheryl Franzino

My expectations for repairs to my roof were exceeded by Model City Roofing's careful attention to detal. They took pictures of before the work and in the process of the work. I am very impressed by the project manager, Frank, who was on the job the whole time and explained everything at the end of the day. I couldn't receommend Model City Roofing high enough!

Response from owner

Thank you so much for your amazing feedback Cheryl! We’re thrilled to hear that we exceeded your expectations and that you were impressed with our attention to detail throughout the project. Frank and our team work hard to ensure every step of the process is clear and transparent, and it’s wonderful to know his dedication made such a positive impression. Your kind words and high recommendation mean the world to us! It was truly a pleasure working with you, and if you ever need anything in the future, please don’t hesitate to reach out. Thank you again for trusting Model City Roofing!

January 15, 2025

May 23, 2024

C Baker

Model City did a wonderful job with our multi unit reroof in Countryside. It was welcoming to work with such a knowledgeable and friendly staff. Frank (PM) explained the entire process to the residents from what to expect to what/why certain materials were being used. Appreciated his expertise. Kalton (FM) onsite was the best, with his friendly demeanor , always keeping us informed on the next steps and working with Frank to address any issues and concerns that occurred , ensuring Customer satisfaction….. Thank you both ! Thanks to the staff Lisa ..and to Kelsey who was always there to field the phone calls. Thanks for a friendly and professional experience.

Response from owner

Thank you so much for your wonderful review C Baker! We’re ecstatic to hear that you had such a positive experience with Model City Roofing for your multi-unit reroof in Countryside. It’s great to know that our knowledgeable and friendly staff made a difference. Frank and Kalton are indeed invaluable members of our team, and we're glad their expertise, clear communication, and dedication to customer satisfaction stood out to you. We will be sure to pass on your kind words to them. Lisa and Kelsey also appreciate your recognition of their efforts in providing support and fielding phone calls. Our team strives to ensure a seamless and professional experience for all our customers, and your feedback reaffirms our commitment. Thank you once again for allowing Model City Roofing to work for you and for taking the time to share your experience. If you ever need our services again, please don’t hesitate to reach out.

May 24, 2024

May 23, 2024

Robert Dorough

Great work. Great outcome. Thanks Frank, Lisa and Mike.

Response from owner

Thank you for your kind words and review Robert! We're delighted to hear that you were pleased with our work and the outcome. Frank, Lisa, and Mike will be thrilled to know their efforts made a positive impact. If you need anything in the future, please don’t hesitate to reach out. Thanks again for your feedback!

May 24, 2024

May 19, 2024

JB's Dumpster Rentals LLC

Frank at Model City Roofing has been outstanding to work with! Always timely and efficient on getting the jobs done right! 10/10

Response from owner

Thanks for the kind words! We're so glad to hear that Frank and his team at Model City Roofing impressed you with their punctuality, efficiency, and quality workmanship!

May 20, 2024

February 21, 2024

Alan Kumm (Tiny)

Model city did my original roof. Had to call out due to leak. Found out it was a faulty vent that has been a common prob with that specific vent. PJ came out and diagnosed it and stopped leak until it could be worked on by warranty dept. I figured like with most companies i would have to fight to get it fixed right since they would have to pull back shingles and replace wood also due to a little water damage. Frank contacted and his first suggestion was to pull it up replace the damage and replace shingles. Most companies would have tried to patch and taken the easy way out. Repair crew came out and fixed it and went above and beyond. Would definitely recommend model city to others and frank and pj were spot on

Response from owner

Thank you for the kind words. We work hard to provide the service and product that we personally would like to have. Your Trust, Confidence and overall Happiness in our company is the Greatest compliment and referral we at Model City Roofing can receive!

October 22, 2020

November 10, 2023

Ronnie Gossett

Model City Roofing did an outstanding job replacing my home roofing. Frank the project manager was on site if you had any questions. He explained every detail on the replacement of my roof. He took pictures so I could see how the process was going. Also Lisa sales representative keep me informed when the material and crew was to arrive to do the the work. We were given a fair price for the job. They was done in one day. I would recommend model city roofing to anyone. Everyone was very helpful and friendly. Thank you model city roofing.

Response from owner

Ronnie, thank you so much for your kind words! We're thrilled to hear that you had a great experience with Frank and Lisa. Your satisfaction is our top priority, and we look forward to serving you again in the future.

March 26, 2024

September 26, 2023

Phillip Hutson

Out of four roofing estimates that I had asked for from four different companies, Model city roofing was significantly lower than the other three. PJ, their estimator, made sure that I had the best price, warranty and senior/veteran discount of all. The Project Manager, Frank, Stayed on Task and kept me informed through the whole project. Frank and the entire crew were very professional and the work is outsbanding. I would certainly use Model City Roofing again. Kudos to PJ and Frank.

Response from owner

Thank you immensely for entrusting Model City Roofing with your roofing project and for sharing such a glowing review! We're thrilled to hear that PJ and Frank provided exceptional service throughout the process, ensuring that you received the best price, warranty, and discounts available. Delivering outstanding workmanship and professionalism is paramount to us, and we're delighted that our team exceeded your expectations. It would be our pleasure to work with you again in the future. If you ever need any further assistance or have any questions, please feel free to reach out.

March 26, 2024

September 7, 2023

Talan Harlow

These guys are the real deal. I got several quotes before selecting MC Roofing, they were by far the best price compared to the level of professionalism. A couple of companies were less expensive but didn't even come close to the level of care that MC Roofing showed. Chris was super responsive during the estimate process and texted me regular updates about when the job would be completed, product delivered, dumpster dropped off etc. He drove out to provide samples of the product and worked with me to select a roof color that would bring everything together. Everything went exactly how he said it would which is rare in the construction business. Frank and the roofers were beyond amazing. Tear off and installed by early afternoon. Not a single nail in the drive. No mess in the bushes and they even trimmed a couple branches for me that were overhanging the roof. The guys on the crew were super nice and kept the work environment clean throughout the entire day. You can tell this is a crew that has done a ton of roofs and has it down to a science. After the job was completed, Frank came back out to do a post job inspection. He walked me through next steps as far as dumpster pickup, inspection and invoicing. Then we walked around the roof together and he answered any questions I had. If you are looking for a new roof don't bother looking anywhere else. Price was great. Sales team was knowledgeable and honest. Install team worked like a well-oiled machine.

Response from owner

Wow! Thank you so much for your incredibly positive review! We are absolutely thrilled to hear about your exceptional experience with Model City Roofing. It's fantastic to know that Chris provided top-notch customer service throughout the entire process, from providing estimates to selecting the perfect roof color for your home. We are incredibly proud of our installation team led by Frank, and we're delighted that they exceeded your expectations with their efficiency, cleanliness, and attention to detail. Your satisfaction is our top priority, and we're thrilled that we could deliver a seamless and hassle-free experience for you. Thank you for choosing Model City Roofing, and we truly appreciate your recommendation to others.

March 26, 2024

September 2, 2023

Ron Rotolo

I had an awesome experience with Model City. Adam is a great communicator and was fantastic with handling the estimate and planning. He was thorough and articulate. Frank was on the jobsite during the installation and made sure materials were correct and the job progressing on-time. He even cleaned up debris on the site! No complications and no drama. Great roof...great price...and OUTSTANDING PEOPLE. I have found my roofing company. Thank you Model City!

Response from owner

Thank you so much Ron for sharing your wonderful experience with Model City Roofing! We're thrilled to hear that Adam and Frank provided excellent communication, planning, and oversight throughout your project. Ensuring accuracy, timeliness, and cleanliness are priorities for us, and we're delighted that our team delivered on all fronts. We're honored to have earned your trust and to be your roofing company of choice.

March 26, 2024

August 24, 2023

Barton Muno

We want to say dealing with Adam was a great experience, very professional, and was there every step of the way with getting our new roof put on. The crew that put on the roof were very professional and really hard working men. The project manager Frank was a great experience with him also very professional. We will recommend Model City to everyone it was done in a much faster time than what we thought it would be.Thank you from Barton and Susan Muno.👍🏻👍🏻

Response from owner

Dear Barton and Susan, thank you so much for sharing your experience! We're thrilled to hear that Adam, Frank, and our hardworking crew made your roof replacement process a great experience. Providing professional service and efficient project completion are top priorities for us, and we're delighted that we could exceed your expectations. Your recommendation means the world to us, and we truly appreciate your trust in Model City Roofing.

March 27, 2024

July 27, 2023

Justine Bizette

I was very pleased with the outcome of the roof replacement. It looks great and the process was smooth sailing. Lisa, Chris and Frank were a pleasure to work with and spent time explaining roofing and shingles to us.

Response from owner

Thanks, Justine! We love hearing we delivered a 5-star experience - and appreciate you taking the time to leave us this review. Great choice with the Owens-Corning Quarry Grey. It looks awesome!

July 27, 2023

June 13, 2023

Joel Belgard

Model city roofing was awesome to deal with. Adam helped me resolve a permit issue that HVAC company left open from a new AC unit before we moved in. Frank was on the job the day of the installation and took care of any concerns we had. They were done in a day and the work was immaculate. I highly recommend model city roofing.

Response from owner

Thank you, Joel! We are happy that we could help you with your roof replacement!

June 14, 2023

May 10, 2023

holli summerset

Frank and his team did an excellent job on my roof! I'm so grateful for attention to detail, customer service and most of all quality. Definitely recommend them for all your roofing services.

Response from owner

Thank you for the kind review, Holli! Happy that we could help you and hope you enjoy your new roof!

May 12, 2023

April 26, 2023

ashley grap

These guys are the best! They went above and beyond. I’m SO happy with the results. Adam(consultant) awesome guy! He helped me decide what trim would look best with the color shingle I wanted. Frank(on-site manger) awesome guy! He was here early getting the site ready togo. I had came outside to move truck to see I had a slow leak in my tire, he helped me put air tire. Such a nice guy! I would 100% recommend Adam and Frank!!

Response from owner

Thank you for the kind review, Ashley! Happy that we could help!

May 10, 2023

April 21, 2023

Jack Smith

Frank came out to inspect my roof today after I submitted a maintenance. Very thorough and respectful. Gave a lot of insight for the roofing issues and recommendations. Great experience working with him. Great experience for my issue!

Response from owner

Thank you for the kind review, Jack! Happy that we could help!

May 10, 2023

April 5, 2023

Joe Englehart

The crew was fast and clean and courteous. Frank was the Project manager assigned to our job and he was phenomenal.

Response from owner

Thank you, Joe! Happy that we could help and provide top quality service!

May 12, 2023