Employee
Frank
Frank is a technician at Model City Roofing in Jacksonville, FL, named in 44 verified reviews averaging 4.9★ (97.7% positive).
“Model City just installed a great looking new roof on a family friends home in Yulee. The care and guidance that Kelsey and Frank gave them is appreciated. Thank you!”
Reviews mentioning Frank
J
After being misinformed by their third party answering service multiple times, the manager of operations had to reschedule due to miscommunication over the course of two weeks. Frank came out and seemed to be aiming to remedy the concerns, though flaked. I was sent a bad quote that would eliminate liability for all events in the course of potential work. Upon notifying Frank that the quote included unacceptable terms, he responded that he would send a proper quote with corrections he following day-- that was on November 17, 2025. This is now December 3, 2025. I will not waste any more time with this company.
Response from owner
December 3, 2025
hmohlman@gmail.com mohlman
Model City just installed a great looking new roof on a family friends home in Yulee. The care and guidance that Kelsey and Frank gave them is appreciated. Thank you!
Response from owner
November 17, 2025
Uzee Bradley
Frank from Model City Roofing provided an excellent experience during our roof inspection. He quickly identified what appeared to be a simple repair and, rather than recommending unnecessary costly work, advised us to start with the straightforward solution. His honesty, professionalism, and approachable manner made the process stress-free. We would definitely recommend him and Model City Roofing.
Response from owner
August 27, 2025
Kathleen Smith
I had an appointment with Frank from Model City Roofing to do a free quote on replacing my roof. He was professional, personable, knowledgeable and thorough. He answered any questions I had. Before he left I had the quote to review.
Response from owner
August 21, 2025
Joyce Davis
Mr. Frank is very knowledgeable. Even did some minor work at NO CHARGE. He is a pleasure to work with. I highly recommend him. Thank you Mr Frank
Response from owner
August 6, 2025
Brian Hinkey
Frank came out and did a full inspection on my roof. He was on time, polite, and professional. He was very detail oriented and answered all my questions.
Response from owner
August 6, 2025
Shaneka Johnson
We worked with Frank he was AMAZING very down to earth and honest I would recommend him any day!
Response from owner
July 30, 2025
Antonio Johnson
Frank was awesome he explained the whole process very well we highly recommend this company
Response from owner
July 30, 2025
Frank Bova
Frank conducted an inspection of my roof and did so promptly, thoroughly and very professionally. I would recommend him to anyone with any type of roofing issue.
Response from owner
July 18, 2025
Matt Randall
Had a great experience with Model City! Frank Bunton came out to measure and get quotes and was more than happy to accommodate all requests and changes for the best price. He even recommended some good contractors for non-roofing work and called them to negotiate lower prices. On top of that, he was a straight shooter and honest about everything, no snake oil to be found at all. Would definitely recommend.
Response from owner
May 27, 2025
Tyler Chaney
I can’t say enough good things about my experience—especially working with Frank. From the first phone call, he was incredibly helpful, honest, and patient. He walked me through every step of the process and made sure I felt comfortable the entire time. It’s not every day you come across someone who genuinely cares about their clients the way Frank does. The roof looks amazing, the crew did a fantastic job, and everything was done on time. If you’re thinking about getting roofing work done, ask for Frank—you’ll be glad you did!
Response from owner
June 27, 2025
Angela Ney
Very impressed with the work Frank did for us! Highly recommend!!
Response from owner
June 27, 2025
Jamie Kingston
Amazing work by Frank!
Response from owner
June 27, 2025
Tyson B
If I could give 6 stars I would to MCR. Top notch quality work with a professional and honest approach to customer service. I would like to shout out Frank for his hard work and genuine efforts to make everyone happy. Well done mate!!
Response from owner
June 27, 2025
kevin pringle
Exceeding expectations not only was the finished product a phenomenal job but I would highly recommend this service to anyone that is looking for quality work shout out to Frank!!!!!!!!!!
Response from owner
April 10, 2025
Daelin Conwell
Frank done an excellent job with my roof and with reasonable prices thank you!
Response from owner
June 27, 2025
DFM
Frank was so great to work with on our roof leak! He placed a tarp while they fabricated a part to make sure there was no intrusion! The finished product was amazing and Frank was updating us every step of the way! DEFINITELY call Frank @ Model City if you have roof needs!
Response from owner
April 9, 2025
johnny pugh
Frank was amazing to work with.Thank you and Model City roofing for being amazing. I will only recommend you for my family and friends for their roof issues
Response from owner
April 9, 2025
Heather Murray
Frank was awesome to work with! He helped fix our roof quickly and we are very happy with the work done!
Response from owner
April 9, 2025
Destiny Nix
Frank Bunton saved me a lot of time and effort! 10/10 work. Great guy as well!!
Response from owner
July 28, 2025
Kaylie Bunton
Frank is one of the hardest workers I have seen in the roofing business. Work ethic 10/10
Response from owner
July 28, 2025
Maccia Bunton
Frank B. goes above and beyond for his customer Great Service
Response from owner
July 28, 2025
Myles Smith
Huge shoutout to Frank Bunton!
Response from owner
July 28, 2025
Gerardito Garcia zoe
Frank
Response from owner
July 28, 2025
Neel Mirpuri
If you ever need your roof repaired definitely call Frank Bunton here at model city roofing excellent customer service would definitely recommend him again and again!! Thanks Frank for our model city roof repair my son can finally sleep in his room again!!
Response from owner
March 26, 2025
Lisa Peeler
Wow , what a fantastic project . The HOA was such a pleasure to work with, and Homeowners were so supportive and appreciated all of our efforts! Franks crews , project managers and entire support team were amazing! A heartfelt thank you to Frank, Karlton , Katelynn, Both Mike and of course Model City Roofing for a spectacular performance!
Response from owner
May 21, 2024
Allison Baker
I had to purchase one of the most expensive items ever, as an adult. A new roof…Thank you to Model City Roofing, Kelsey, as she guided me through the experience, ups and downs, their workers and Frank that came by at the end to check on the project. I feel confident and comfortable tonight knowing they took care of my roofing needs. I had interviewed other contractors but they just didn’t take the time I needed. They seemed as if they were just out for the money. My honest , hold heartfelt voice for a roofer is Model City Roofing and their staff. You can thank me later!!!
Response from owner
February 18, 2025
Susan Szczepanik
If you need a new roof I highly recommend Model City Roofing! I called for an estimate and Mike came out exactly on time, inspected our roof and gave us a detailed quote explaining what we needed. Lisa took over from there, working very quickly as we had a very tight deadline to meet for our insurance company. She went over and above to make that happen. On construction day Frank and his crew were so professional and careful to ensure no damage to our landscaping. The finished job is perfect. Wish I could’ve given more than a 5 star review. Great people, great price!
Response from owner
January 15, 2025
Cheryl Franzino
My expectations for repairs to my roof were exceeded by Model City Roofing's careful attention to detal. They took pictures of before the work and in the process of the work. I am very impressed by the project manager, Frank, who was on the job the whole time and explained everything at the end of the day. I couldn't receommend Model City Roofing high enough!
Response from owner
January 15, 2025
C Baker
Model City did a wonderful job with our multi unit reroof in Countryside. It was welcoming to work with such a knowledgeable and friendly staff. Frank (PM) explained the entire process to the residents from what to expect to what/why certain materials were being used. Appreciated his expertise. Kalton (FM) onsite was the best, with his friendly demeanor , always keeping us informed on the next steps and working with Frank to address any issues and concerns that occurred , ensuring Customer satisfaction….. Thank you both ! Thanks to the staff Lisa ..and to Kelsey who was always there to field the phone calls. Thanks for a friendly and professional experience.
Response from owner
May 24, 2024
Robert Dorough
Great work. Great outcome. Thanks Frank, Lisa and Mike.
Response from owner
May 24, 2024
JB's Dumpster Rentals LLC
Frank at Model City Roofing has been outstanding to work with! Always timely and efficient on getting the jobs done right! 10/10
Response from owner
May 20, 2024
Alan Kumm (Tiny)
Model city did my original roof. Had to call out due to leak. Found out it was a faulty vent that has been a common prob with that specific vent. PJ came out and diagnosed it and stopped leak until it could be worked on by warranty dept. I figured like with most companies i would have to fight to get it fixed right since they would have to pull back shingles and replace wood also due to a little water damage. Frank contacted and his first suggestion was to pull it up replace the damage and replace shingles. Most companies would have tried to patch and taken the easy way out. Repair crew came out and fixed it and went above and beyond. Would definitely recommend model city to others and frank and pj were spot on
Response from owner
October 22, 2020
Ronnie Gossett
Model City Roofing did an outstanding job replacing my home roofing. Frank the project manager was on site if you had any questions. He explained every detail on the replacement of my roof. He took pictures so I could see how the process was going. Also Lisa sales representative keep me informed when the material and crew was to arrive to do the the work. We were given a fair price for the job. They was done in one day. I would recommend model city roofing to anyone. Everyone was very helpful and friendly. Thank you model city roofing.
Response from owner
March 26, 2024
Phillip Hutson
Out of four roofing estimates that I had asked for from four different companies, Model city roofing was significantly lower than the other three. PJ, their estimator, made sure that I had the best price, warranty and senior/veteran discount of all. The Project Manager, Frank, Stayed on Task and kept me informed through the whole project. Frank and the entire crew were very professional and the work is outsbanding. I would certainly use Model City Roofing again. Kudos to PJ and Frank.
Response from owner
March 26, 2024
Talan Harlow
These guys are the real deal. I got several quotes before selecting MC Roofing, they were by far the best price compared to the level of professionalism. A couple of companies were less expensive but didn't even come close to the level of care that MC Roofing showed. Chris was super responsive during the estimate process and texted me regular updates about when the job would be completed, product delivered, dumpster dropped off etc. He drove out to provide samples of the product and worked with me to select a roof color that would bring everything together. Everything went exactly how he said it would which is rare in the construction business. Frank and the roofers were beyond amazing. Tear off and installed by early afternoon. Not a single nail in the drive. No mess in the bushes and they even trimmed a couple branches for me that were overhanging the roof. The guys on the crew were super nice and kept the work environment clean throughout the entire day. You can tell this is a crew that has done a ton of roofs and has it down to a science. After the job was completed, Frank came back out to do a post job inspection. He walked me through next steps as far as dumpster pickup, inspection and invoicing. Then we walked around the roof together and he answered any questions I had. If you are looking for a new roof don't bother looking anywhere else. Price was great. Sales team was knowledgeable and honest. Install team worked like a well-oiled machine.
Response from owner
March 26, 2024
Ron Rotolo
I had an awesome experience with Model City. Adam is a great communicator and was fantastic with handling the estimate and planning. He was thorough and articulate. Frank was on the jobsite during the installation and made sure materials were correct and the job progressing on-time. He even cleaned up debris on the site! No complications and no drama. Great roof...great price...and OUTSTANDING PEOPLE. I have found my roofing company. Thank you Model City!
Response from owner
March 26, 2024
Barton Muno
We want to say dealing with Adam was a great experience, very professional, and was there every step of the way with getting our new roof put on. The crew that put on the roof were very professional and really hard working men. The project manager Frank was a great experience with him also very professional. We will recommend Model City to everyone it was done in a much faster time than what we thought it would be.Thank you from Barton and Susan Muno.👍🏻👍🏻
Response from owner
March 27, 2024
Justine Bizette
I was very pleased with the outcome of the roof replacement. It looks great and the process was smooth sailing. Lisa, Chris and Frank were a pleasure to work with and spent time explaining roofing and shingles to us.
Response from owner
July 27, 2023
Joel Belgard
Model city roofing was awesome to deal with. Adam helped me resolve a permit issue that HVAC company left open from a new AC unit before we moved in. Frank was on the job the day of the installation and took care of any concerns we had. They were done in a day and the work was immaculate. I highly recommend model city roofing.
Response from owner
June 14, 2023
holli summerset
Frank and his team did an excellent job on my roof! I'm so grateful for attention to detail, customer service and most of all quality. Definitely recommend them for all your roofing services.
Response from owner
May 12, 2023
ashley grap
These guys are the best! They went above and beyond. I’m SO happy with the results. Adam(consultant) awesome guy! He helped me decide what trim would look best with the color shingle I wanted. Frank(on-site manger) awesome guy! He was here early getting the site ready togo. I had came outside to move truck to see I had a slow leak in my tire, he helped me put air tire. Such a nice guy! I would 100% recommend Adam and Frank!!
Response from owner
May 10, 2023
Jack Smith
Frank came out to inspect my roof today after I submitted a maintenance. Very thorough and respectful. Gave a lot of insight for the roofing issues and recommendations. Great experience working with him. Great experience for my issue!
Response from owner
May 10, 2023
Joe Englehart
The crew was fast and clean and courteous. Frank was the Project manager assigned to our job and he was phenomenal.
Response from owner
May 12, 2023