All reviews
281 verified reviews, 4.9★ average, sorted by most recent.
kelsey ross
Really impressed by the customer service even when scheduling the inspection. They were very accommodating with my schedule. Received a detailed quote that was easy to understand prior to the inspection. I was also impressed with Adam. He had done some research on the house/roof before even coming to the home to do the inspection which made me feel more confident and was one of the biggest reasons why I decided to use their services. The roofers were efficient and left the area clean. I haven't found any nails or roofing materials in the yard or driveway. I am very pleased with the way the roof turned out and I'm glad they made this process as painless as possible.
Response from owner
November 13, 2024
Adam Gildemeister
Very smooth experience and great work by Model City Roofing. Had a whole roof replacement and they were done in day and a half and everything looks fantastic! No debris left behind at all, very professional crew.
Response from owner
November 6, 2024
Miriam Coleman
We needed an estimate asap, and model city roofing was able to get to us in 24 hours! Mike jones was able to get to our appointment early and patiently waited on me to get home. He was professional, kind, and good at his job. He was able to clean out a couple of our shingles and patch them up. We will be using this company the next time we have an issue!
Response from owner
October 23, 2024
Debbie Littleton
Lisa and Mike did a fantastic job on my roof repairs. Everything was done in a timely manner. Lisa especially understood my concern for getting my roof repaired quickly due to hurricane Milton arriving in 2 days. I would definitely recommend this company and will always use them for my roofing needs.
Response from owner
March 26, 2024
Camille
Mike came to my home and assessed my roof issues. He went above and beyond what I thought he'd do. He was punctual, professional, courteous and thorough. I would highly recommend him.
Response from owner
November 6, 2024
Ann Santana
Mike Jones, from Model City Roofing, just came by and gave us an inspection and ended up patching up some nail areas as part of his free inspection. I’m a realtor and I deal with a LOT of roofing companies, this was the best roofing co that I’ve dealt with. These guys stand by their work even when it’s out of warranty! Super prompt and professional! Customer service and customer appreciation- 100%
Response from owner
September 18, 2024
Lori Drake
Mike with Model City Roofing went above and beyond to help identify a leak in my home. And with a rainy week ahead of us I couldn’t be more pleased. Thanks so much for your fast and friendly assistance!
Response from owner
September 12, 2024
B Brooks
Model City was fantastic throughout the entire process and installed a top notch roof. Mike Jones came out for the initial estimate and consultation and was available and informative throughout the entire process. If you're in need of a new roof I highly recommend the team at Model City. Thanks again Mike!
Response from owner
August 26, 2024
Alyssa Taylor
Lisa and Brittany are very kind, reliable and trustworthy people, I highly recommend doing business with MCR, you will not be disappointed
Response from owner
August 23, 2024
irving hurlbutt
Model city Roofing did a fantastic job. Very professional and Mike was very thorough and explained everything that needed to be done. Thank you
Response from owner
August 23, 2024
Whitney Bishop
Pleased with the service provided by Model City Roofing. Communication and installation of gutters was great!
Response from owner
August 22, 2024
Kathleen Cooper
We could not be happier with our new roof! This is a fantastic company and easy to work with. Our home is actually cooler now because of the way they installed the roof. He saved $50 on our electric bill in July.
Response from owner
August 21, 2024
Aaron Murray
I was referred to Lisa Peeler by a good friend of mine. Lisa and her team at MCR are spectacular! I had a real estate deal that was suppose to close in 5 days, when we had just found out that a major roof repair was needed prior to closing. With little to-no time left, MCR came out with a quote and a team to take care of the repairs, all within 2 days! We got this through to closing right on time. I’ve heard others say the same thing about them. I trust Lisa and model city roofing to do any all roof repairs.
Response from owner
August 8, 2024
Chanda Wright
Model City Roofing is amazing! We dealt with inspector Mike who took detailed pictures of our existing roof and made recommendations for our reroof. He was thorough, extremely knowledgeable, and answered all questions. Lisa provided the BEST customer service! She keep us in the loop throughout the process and was available anytime we needed to reach out to her with questions. It was like dealing with family. We got our proposal within a few hours of our inspection and once we decided to move forward, we had our reroof scheduled within about 2 weeks. On installation day, project manager Carlton took great care of us. The roof was completed in one day and they were very clean and made sure all debris was discarded. I can’t recommend this company enough! The 5-star reviews are legit. This company is well managed and does quality work. I wish more contractors did business like these folks do. They are the MODEL that other companies should aspire to be. I read all reviews and do my research before hiring anyone and I’m glad we decided to go with Model City Roofing. My only wish is that they did windows and countertops too, as we’re tackling those projects next. Definitely give them a call if you need a new roof because ours is beautiful!
Response from owner
August 7, 2024
DANIELLE STAFFORD
Lisa and Mike were very professional, knowledgeable and prompt. Thank you for your services.
Response from owner
July 25, 2024
Krystal Hill
Model city roofing did a wonderful job on our roof. Extremely prompt with getting back to me and I felt like the price was good. A tree fell on my house and when they came out to do an estimate they also gave me a recommendation on someone to call and get the tree off. We was extremely pleased with the work they did.
Response from owner
July 22, 2024
Craig Olson
I selected Model City based on their high ratings and they didn’t disappoint. Lisa was fantastic going the extra mile throughout the process.
Response from owner
July 3, 2024
Jack Peeler
This is a great company and the company is very professional! Brittany is also very helpful and took care of us. Would highly recommend!
Response from owner
July 3, 2024
Cheryl Shiver
We’ve had 2 very positive experiences hiring Model City roofing. Highly recommend. They are very thorough, the work is done in a timely fashion and they clean up after the project is completed
Response from owner
July 1, 2024
m m
Amazing roofing group, highly recommend!
Response from owner
July 1, 2024
Christine Heinz
I couldn't have chosen a more professional roofing company. Their customer service and quality is beyond all others. They are a model for all other roofing companies. Brittany is great at what she does! Don't change a thing.
Response from owner
June 12, 2024
David Paulk
Needed a nee roof quickly and Model City got it taken care of in less than 10 days. Great customer service as well.
Response from owner
June 5, 2024
Derek Snow
Great company, great service, great work!
Response from owner
May 28, 2024
Bianca Borghi
Model city roofing was incredibly helpful and professional. They had very quick response times and the service was excellent. If I could give 6 stars I would.
Response from owner
May 28, 2024
Stephanie Scott
Best roofing company ever. Karlton was great. He was professional and very nice. He explained everything to me every step of the way. They finished when they said they would and cleaned up very well. Lisa has been great with all the communication. I really appreciate how attentive she has been to all my concerns and questions!
Response from owner
May 21, 2024
C Baker
Model City did a wonderful job with our multi unit reroof in Countryside. It was welcoming to work with such a knowledgeable and friendly staff. Frank (PM) explained the entire process to the residents from what to expect to what/why certain materials were being used. Appreciated his expertise. Kalton (FM) onsite was the best, with his friendly demeanor , always keeping us informed on the next steps and working with Frank to address any issues and concerns that occurred , ensuring Customer satisfaction….. Thank you both ! Thanks to the staff Lisa ..and to Kelsey who was always there to field the phone calls. Thanks for a friendly and professional experience.
Response from owner
May 24, 2024
Tara McKinney
Model city roofing was great to work with for our townhouse in Countryside. They were punctual, informative and very straightforward with the entire process.
Response from owner
May 24, 2024
Travis Beggs
Model city just did the roof on our unit in Countryside. They were fast, and professional.
Response from owner
May 24, 2024
Patricia Flowers
Model City just completed several projects in our community of Countryside and did a wonderful job.
Response from owner
May 24, 2024
Robert Dorough
Great work. Great outcome. Thanks Frank, Lisa and Mike.
Response from owner
May 24, 2024
mary dehm
No written review
Response from owner
May 24, 2024
Teresa Norton
No written review
Response from owner
May 24, 2024
Michael Blazek
I cannot recommend Model City Roofing enough! I have referred several friends and family members to them over the years, and every single person has had nothing but positive things to say about their experience. Model City has now started a large project in the townhome community I live in and I have heard nothing but positive feedback. From the first phone call to the final inspection, Model City Roofing provides top-notch service. Their team is professional, knowledgeable, and truly cares about their customers. Model City will go above and beyond to ensure that the job is done right the first time and that their customers are completely satisfied with the work. Lisa who works in their office is a great communicator and will keep you in the loop every step of the way. Whether you need a repair or a full replacement, Model City Roofing is the company to call. They are reliable, trustworthy, and always deliver on their promises. As a licensed real estate broker, I am so grateful to have found such a fantastic company to refer my friends and family to, and I know that anyone who uses their services will feel the same way. Thank you, for all that you do!
Response from owner
May 24, 2024
MFG Merch Orders
We love working with Model City Roofing! They are the best at communication and always very professional. Highly recommend!!
Response from owner
May 22, 2024
Scottie Pettis
Lisa and Carton you are the best and you did and Excellent job and the workers were Friendly and answered any questions that was asked. The neighborhood was Countryside Meadowview Dr. Scottie Pettis
Response from owner
May 21, 2024
Teresa Phenis
So excited about how great the roofs turned out at countryside townhomes! Lisa and Carlton and model city roofing have a fantastic job!
Response from owner
May 21, 2024
Kevin Murphy
They were really good and respectful workers. Kevin Murphy Countryside
Response from owner
May 21, 2024
Sarah
Very good 👍. JENNIFER MURPHY . "COUNTRYSIDE"
Response from owner
May 21, 2024
JB's Dumpster Rentals LLC
Frank at Model City Roofing has been outstanding to work with! Always timely and efficient on getting the jobs done right! 10/10
Response from owner
May 20, 2024
Chaplain Scott Shubert
Lisa is amazing. Model City Roofing roofed many buildings in our community. They did an amazing job. Rarely will you find quality service like this. Worry free when you hire Lisa and Model City Roofing. Thank you, Lisa and Model City Roofing. 10 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Response from owner
May 20, 2024
Audon Pearce
No written review
Response from owner
May 16, 2024
Vanessa Sattler
Couldn’t be any happier for choosing Model City Roofing to replace my roof. Price was the best and job got completed in no time! Would definitely recommend this company to friends !!!! Thank you!
Response from owner
May 10, 2024
William Norton
Excellent work!
Response from owner
May 2, 2024
Adalia Pereira
Ony and her partner did a fantastic job. They went way beyond to make sure the job was done to my satisfaction. They make a great team. If I ever need a roof done again I would hope that these two are the ones on the job. Thank you so very much.
Response from owner
April 30, 2024
Linda Garnetto
This has been a smooth experience from beginning to end. My roofers were on time and got the job done. The office staff at Model City Roofing were amazing. I’m pleased with the outcome very professional people to work with.
Response from owner
April 26, 2024
Rose Izzo
I had a wonderful experience with Model City Roofing. Lisa and Mike Jones help me with the color for my roof and explained the process of installing a new roof on my home. Project managers Michael and Carlton where just as helpful with their part of my roof installation. Clean up was unbelievable the crew had cleaned up so well that it didn't even look like I had a roof installed at my home. I give this company 5+Stars for making this process so easy for me.
Response from owner
April 25, 2024
Alan Kumm (Tiny)
Model city did my original roof. Had to call out due to leak. Found out it was a faulty vent that has been a common prob with that specific vent. PJ came out and diagnosed it and stopped leak until it could be worked on by warranty dept. I figured like with most companies i would have to fight to get it fixed right since they would have to pull back shingles and replace wood also due to a little water damage. Frank contacted and his first suggestion was to pull it up replace the damage and replace shingles. Most companies would have tried to patch and taken the easy way out. Repair crew came out and fixed it and went above and beyond. Would definitely recommend model city to others and frank and pj were spot on
Response from owner
October 22, 2020
Barry Turnbull
They really care about providing their customers with superior products, service, and value! Very trustworthy and knowledgeable. Great experience with everyone on the team!! No wonder they are only roofing company with 100% 5 Star reviews. I give my strongest recommendation to Model City. Thanks for everything!!
Response from owner
March 26, 2024
Sydd Thompson
These guys were awesome. Roof stripped, wrapped brand and new shingles thrown back on in a day. Very professional and courteous. They did an amazing clean up at the end. I highly recommend these guys. They need a raise for sure.
Response from owner
March 26, 2024
BLAKE COOPER
Had a leak in my ceiling so I called model city roofing to come check and make sure my roof was not damaged. I had an appointment at 4pm and Mike Jones and Lisa Peeler showed up 15 minutes early which is always nice. Mike went up on my roof and did an inspection. He also cleaned off all the leaves and debris without me asking. Just so he could see the roof better. Lisa kept me company on the ground telling me about my options and just chit chatting in general with me. Mike finished the inspection and said my roof looked great. He informed me it was probably just all the debris keeping the water from draining properly so it soaked through the shingles. He didn't try to sell me a new roof or any repairs since I didn't need any which was great. My overall experience woth Mike and Lisa was absolutely fantastic and I will refer model city roofing to any friends or family that need roofing repairs. And when the time comes for me to need a new roof I will absolutely call them without a hesitation 10/10 experience.
Response from owner
March 26, 2024