All reviews

PJ Johns

Model City Roofing did my parents home and from start to finish took less than 2 days. They were very thorough and did a fantastic job cleaning up. I have a man made pond with a bunch of expensive Koi fish right next to my front door that we were worried would get debris and nails in. Model city roofing provided a screen tarp that allowed the fish to breath but blocked all the debris from getting in the pond. Couldn't be more happy with the way it turned out. I'll definitely be recommending them to all friends and family.

Lisa McMorine

Nothing better than a contractor who actually does what he says he is going to do. They showed up on time and when they said they would, very responsive to text and phone calls, did quality work, left the property clean and worked with the seller’s and the buyer’s so that everyone got what they needed so we could get to close with no problems. I would definitely recommend and would absolutely use again.

Chris Massingille

No written review

Delores Stephens

I am overly satisfied with the quality of work and service that PJ and Model City Roofing provided me. PJ helped us with everything from beginning to end. We got the designer series shingles and they look beautiful on our home. I will be recommending Model City Roofing to my friends and family.

holli summerset

Frank and his team did an excellent job on my roof! I'm so grateful for attention to detail, customer service and most of all quality. Definitely recommend them for all your roofing services.

Cari

Model City Roofing performed Roof Shield coating on my roof. They went above and beyond to make sure there was no damage to my plants. Staff is friendly and knowledgeable. I genuinely enjoyed working with this company.

Brianna Brown

This has been a tough time for my family with these recent thunderstorms. Our neighbor was using Model City Roofing when a tree collapsed from our yard on to their roof. Brittany was more than happy to come over and look at our roof for any damages. She then had her associate Chris over and sealed a loosened gutter that may be causing leaks. They are very professional, reliable, and all around good people. They genuinely care to help, even with things non roofing related. I would recommend them to ANYONE needing a job guaranteed to get done successfully and the right way :)

ashley grap

These guys are the best! They went above and beyond. I’m SO happy with the results. Adam(consultant) awesome guy! He helped me decide what trim would look best with the color shingle I wanted. Frank(on-site manger) awesome guy! He was here early getting the site ready togo. I had came outside to move truck to see I had a slow leak in my tire, he helped me put air tire. Such a nice guy! I would 100% recommend Adam and Frank!!

S A

I had a great experience with Model City Roofing. Harvey was awesome and so patient with me. He was very knowledgeable and responsive. I’m super happy I went with Model City Roofing. Don’t waste your time anywhere else.

Chris Laux

PJ is an incredible roofing/real estate professional. Handled my situation with quality, speed, and most importantly--timely communication. I'll be using PJ and Model City for everything from here on out. Legendary customer service and folks that do things right the first time & provide total peace of mind. Priceless.

Jack Smith

Frank came out to inspect my roof today after I submitted a maintenance. Very thorough and respectful. Gave a lot of insight for the roofing issues and recommendations. Great experience working with him. Great experience for my issue!

Roger Smith

No written review

Karina Smith

The roofers were great and did a wonderful job, materials delivered per the set schedule and the trash moved without us even hearing it the next morning. My feedback is more focused on Mr. Willis: he was wonderful when he did the initial inspection, very clear on what was needed and the next steps. During the roof replacement he kept us informed of everything taking place and updated on progress and next steps. He not only made sure the roofers doing a wonderful job but helped with putting our flowers back, did an extra sweep for nails around the home since we have a curious pup and was there well after hours to make sure every little item was addressed for us. Not often do you get such Wonderful and Caring customer service, but Mr. Willis went above and beyond and I truly believe he does this for all his clients. We thank you Sir!

isabelle gray

Model City Roofing was great, they were professional and delivered everything they said they would. Karlton went above and beyond to help. He was kind, professional, considerate and I would give him 18 stars if I could. He explained everything to me every step of the way and stayed until the job was completed. He always has the biggest smile to go with his positive attitude. Thank you , thank you!

Joe Englehart

The crew was fast and clean and courteous. Frank was the Project manager assigned to our job and he was phenomenal.

Johan Olarte

Model City is a great company with dedicated people!

Lesley Whittington

I have worked with Model City Roofing a few times over the past few years. Ask for Brittany - She is incredibly knowledgeable and responsive, and she explains the repair process the entire way through. The owner, Chris, operates with integrity in everything he does, and if there is ever an issue, the company is always available to be on-site and correct it immediately. It is hard to find companies like this with good values, fair pricing, attention to detail, and excellent customer service these days - so if you ever need anything done to your roof, don't hesitate to work with Model City Roofing - they have my highest recommendation!

Kent Joseph

This company communicated well. They were professional, clean, tidy, courteous. The site supervisor was so professional I’ll recommend them to anyone that have roof issues or need roof inspection etc. great job guys.

Earl Vazquez

I use Model City Roofing for any and all roofing projects and repairs. Karlton Willis is a true professional! Great customer service, top of the line shingles and fair pricing!!

Teresa May

Brittany and Lisa were very helpful and answered all my questions and responded quickly.

Frances Key

My experience with this company was stellar. They were professional, communicated well, and were truly caring. Most of all, the roofs they install are of excellent quality.

Denny Jordan

Model City Roofing did an amazing job on replacing my damaged roof from Ian. Justin had met with my wife and and walked us through each and every detail prior to getting started with a contract. Justin was hands on with me throughout the process, also being the mediator between myself and our insurance company. There field personnel led by Harvey were top notch Every detail, from material delivery to the final dumpster removal was know in advance and on time. Thank you guys for an exceptional job

Daniel Lynch

Pj set an appointment with me and showed up on time. He went into great detail on the upcoming steps for what I should expect moving forward with the roof installation. It was very seamless. He was extremely professional, great with communication, and is very knowledgeable. I would recommend utilizing Model City roofing as well as requesting for PJ.

Carmen Villas

Model City Roofing, Responsible, reliable. Friendly staff I was kept updated throught the process. My husband and I appreciate MCR gave us peace of mind when we needed it.

Cindy Houston

Thank you Model City Roofing for the great experience! The sales manager (Andy) and point person (Jeremy) were amazing to work with. Always responsive. The roofing crew were courteous and did an awesome job on the installation and clean up of the area. The roof looks so good! I would highly recommend Model City Roofing for all of your roofing needs.

Caitlin Umberger

Model city did an amazing job on my roof! Todd (sales) and Jake (project manager) we’re helpful, courteous and keep me updated the entire way. My roof is beautiful and I would highly recommend them to everyone need a new roof.

Lisa Pomeroy

We had our roof replaced 5 years ago by North Fla. Roofing,Model City Roofing took over that company. We recently had a roof leak and contacted them. They said no problem we will take care of it and they did. This company is very professional, courteous, takes pride in their work. I will recommend them to everyone.

Susan Engelhart

I initially was very unhappy with my insurance company for not allowing me to choose my own roofer. I already had someone I knew & trusted ready to go. However, since it was an insurance claim, I was given no other option & was told Model City would be doing the job. I probably was not the nicest person when I first spoke to Brittany. To make a long story short, they were the kindest, most patient, responsive & professional group I've ever worked with. I can't thank Brittany & Karlton (Project Mgr/Military Veteran) & the group that put on my roof enough for making it a relatively seemless process. Roofing companies can get a bad rap for things that are out of their control, just remember that. Things like the insurance company, the cost of materials & labor, staff available to get the job done. There is also your county inspector who they have to work with & who can put them behind schedule. All in all, everything turned out wonderfully & they totally deserve the high ratings. Don't hesitate to reach out to them!

Mohammad Afkhami

They did perfect job on time and clean

Harvey Haynam

No written review

Neika Berry

From beginning to end it was a great experience. Brittany Peeler responded expeditiously to every request and helped me navigate through the entire process. Jackalyn Ward was very helpful and patient with my color selection. Maria Jimenez was on top of the scheduling and Project Manager, Karlton Willis, was instrumental in overseeing the entire process the day of replacement. He kept we well informed as the team replaced the roof. My overall experience has been excellent and I would definitely recommend Model City Roofing for any roofing needs.

Tim Peeler

Model City was quick, reasonable and did a great job. Ask for Brittany because she will manage the job to the end efficiently! I definitely recommend them !

Tony Davis

The customer experience provided by Model City Roofing was outstanding. They were proactive with their communication so I alway felt that they had everything under control. The installation was smooth. The clean up, even after the first day, was exceptional. Highly recommend!

Brittany Peeler

5 stars for this fantastic company! Professional, efficient, they make replacing your roof simple and exciting! Please ask for Brittany! She will take great care of you!! 💗

Christian Voytko

Maria, Brittany and Jackalyn are tremendous!

Michael Spampinato

Very responsive group! Working quickly and professionally isn’t always simple, but Model City makes it effortless. Neal was up front, honest, and on top of the job since it started. All was done as expected. I highly recommend their services.

Donna Finley

No written review

Dustin Bainter

Very courteous & professional.

A C

I highly recommend using Dave and Jackalyn Ward. The service was excellent from the start. They made the process very easy and stress free. We are very pleased with how quickly the job was completed. The quality of the material and workmanship was fantastic. Thanks so much!

Don McDonald (Don)

I'd like to give praise to Brandon who was project manager on our job. He contacted us before, during and after the project. He was so attentive and wanted to make sure we were satisfied with the installation of our new roof. When I had a question concerning fireplace chimney flashing, he immediately contacted the contractor and they sent someone out to correct it. Brandon from the Jacksonville office was very courteous and professional.

Jennifer Jones

No written review

Amelia Rose

Called off a flyer i received, and Dave & Jackalyn worked with my insurance company and ensured a full roof replacement for me! I am so thrilled to have had the pleasure of working with them and Model City Roofing.

morgan lovejoy

Ask for Dave Ward & Jackalyn; they helped me with my full roof replacement and it only cost me my insurance deductible. Highly recommend this team.

Josh Pavilando

Dave and Jackalyn have been professional and responsive throughout our claim process. Both were very professional and informative. During several meetings Dave and Jackalyn were knowledgeable about the product and service they would provide us with. They made the process very easy and stress free!

Vanessa Maldonado

I had the pleasure of working with Dave Ward & Jackalyn Evans - they did al communications with my insurance to ensure my full roof replacement approval. Not only did they get an approval for my roof, they always answered every question I had along the way. The process was easy, from start to finish. Now I have a beautiful upgraded roof, and I only paid my non Hurricane deductible- they truly saved me thousands. I highly recommend this amazing company and ask for Dave & Jackie!

Nashalee Garcia

This company was great to work with. Dave Ward & Jackalyn Evans really know their stuff and provided me great detail with the materials they use. They were a pleasure to work with, I will most certainly be recommending my friends & neighbors to use them and their expertise with roofing.

Shelby Austad

I called off a flyer i received in the mail that went into detail of a hassle free program (right up my alley) and had the pleasure of scheduling an appointment for a free roof inspection with Jackalyn and was later assisted by Dave Ward. He explained his game plan to work with my difficult insurance company (as I don’t have thousands of dollars for a roof, though my insurance was going to drop me if I didn’t replace it) and he did it!! My insurance covered my entire roof because of Dave and Jackalyn’s knowledge and expertise. I will use them again and tell everyone I know as well. MCR hired a great duo!

Chad Elliott

Very pleased with my new roof, Dave Ward and Jackalyn were great!

Emily Torres

Dave and Jackie were great to work with throughout the roofing process. This is the second house they have roofed for us! I would recommend everyone to use them because they are friendly, professional and experts in their field. They know their products extremely well but will tailor the service to the needs of their customer. Thanks again!

Clarence hackett

Excellent rating for sales, installation of new roof, final inspection, and clean up !! Outstanding relationship and communication ! Great quality shingles . Above and beyond service with Dave Ward !! I highly recommend Model City Roofing !! Superior rating !!