All reviews
281 verified reviews, 4.9★ average, sorted by most recent.
Ronnie Gossett
Model City Roofing did an outstanding job replacing my home roofing. Frank the project manager was on site if you had any questions. He explained every detail on the replacement of my roof. He took pictures so I could see how the process was going. Also Lisa sales representative keep me informed when the material and crew was to arrive to do the the work. We were given a fair price for the job. They was done in one day. I would recommend model city roofing to anyone. Everyone was very helpful and friendly. Thank you model city roofing.
Response from owner
March 26, 2024
Daniel Ng
I have three roofing contractors bidding for reroofing my newly bought house. I picked Model City because Adam listened and worked with my additional request. His installation team was very professional and finished the whole roof and fascia in one day. They did fairly good job cleaning up. Btw, they were less expensive than the others. Give them a call and find out yourself.
Response from owner
March 26, 2024
Erika Grayson
Fantastic experience!
Response from owner
March 26, 2024
Phillip Hutson
Out of four roofing estimates that I had asked for from four different companies, Model city roofing was significantly lower than the other three. PJ, their estimator, made sure that I had the best price, warranty and senior/veteran discount of all. The Project Manager, Frank, Stayed on Task and kept me informed through the whole project. Frank and the entire crew were very professional and the work is outsbanding. I would certainly use Model City Roofing again. Kudos to PJ and Frank.
Response from owner
March 26, 2024
Mae Brooks
Contacted model city after having no luck with 4 previous companies ( 3 didnt call me back. 1 didnt do what i needed) and getting a high quote from another company. I needed silicone coating applied to just one area of the roof. They were happy to do it. Adam was my point of contact and responded to any questions I had. He completed the job himself quickly and gave me paperwork I needed for my insurance company. Their quote was also more than 1k cheaper than the other quote I recieved.
Response from owner
March 26, 2024
Mic C
Adam was GREAT. He showed up when he said he was, gave us a fair quote and came back and did the work the same day. I highly recommend Model City Roofing and will be using them again.
Response from owner
March 26, 2024
Zet B
PJ john is very professional n courteous and answer all my questions. 5 star employee
Response from owner
March 26, 2024
Talan Harlow
These guys are the real deal. I got several quotes before selecting MC Roofing, they were by far the best price compared to the level of professionalism. A couple of companies were less expensive but didn't even come close to the level of care that MC Roofing showed. Chris was super responsive during the estimate process and texted me regular updates about when the job would be completed, product delivered, dumpster dropped off etc. He drove out to provide samples of the product and worked with me to select a roof color that would bring everything together. Everything went exactly how he said it would which is rare in the construction business. Frank and the roofers were beyond amazing. Tear off and installed by early afternoon. Not a single nail in the drive. No mess in the bushes and they even trimmed a couple branches for me that were overhanging the roof. The guys on the crew were super nice and kept the work environment clean throughout the entire day. You can tell this is a crew that has done a ton of roofs and has it down to a science. After the job was completed, Frank came back out to do a post job inspection. He walked me through next steps as far as dumpster pickup, inspection and invoicing. Then we walked around the roof together and he answered any questions I had. If you are looking for a new roof don't bother looking anywhere else. Price was great. Sales team was knowledgeable and honest. Install team worked like a well-oiled machine.
Response from owner
March 26, 2024
Ron Rotolo
I had an awesome experience with Model City. Adam is a great communicator and was fantastic with handling the estimate and planning. He was thorough and articulate. Frank was on the jobsite during the installation and made sure materials were correct and the job progressing on-time. He even cleaned up debris on the site! No complications and no drama. Great roof...great price...and OUTSTANDING PEOPLE. I have found my roofing company. Thank you Model City!
Response from owner
March 26, 2024
HeyHowAreYa
I had a roof leak around my chimney that I wanted repaired asap before the hurricanes starting coming. Adam from Model City Roofing made my experience incredibly stress free. He always backed everything up he said with photos. He had great work ethic and communication skills. Overall great experience. Would recommend Model City to others for roofing work.
Response from owner
March 26, 2024
Caroline Merriman
The roof looks amazing! Lisa did an amazing job keeping us in the loop and following up on any of our questions. Great customer service and they completed the roof quickly.
Response from owner
March 26, 2024
Fran Smith
No written review
Response from owner
March 26, 2024
Barton Muno
We want to say dealing with Adam was a great experience, very professional, and was there every step of the way with getting our new roof put on. The crew that put on the roof were very professional and really hard working men. The project manager Frank was a great experience with him also very professional. We will recommend Model City to everyone it was done in a much faster time than what we thought it would be.Thank you from Barton and Susan Muno.👍🏻👍🏻
Response from owner
March 27, 2024
Sara Compton
Responsive & professional with exceptional customer service!
Response from owner
March 27, 2024
Lindsay Jaime
We contacted Model city roofing to repair some areas of our roof. They sent us Adam who came out within a 24 hours to provide a quote. The quote matched and beat the other quotes we had received. We accepted immediately and were scheduled the following week for the repair. The roof looks fantastic! When you go with Model City Roofing make sure to request Adam, you will not regret it.
Response from owner
March 27, 2024
Juan Osorio
PJ was extremely responsive and helpful in the entire process of getting our roof redone. The work was extremely fast, efficient and well done. I would recommend having PJ and Model City Roofing any day of the week!
Response from owner
March 27, 2024
Mara Levin
Karlton Willis was a wonderful project manager who helped us with a Roof Replacement. He was professional and communicative and efficient! The crew did a great job as well
Response from owner
March 27, 2024
Deborah Combs
I contacted Model City Roofing after a terrible experience with another roofing company. PJ came out the same day for an inspection. Job was scheduled and completed in less than a week. I would highly recommend working with PJ and Model City Roofing!
Response from owner
March 27, 2024
Damian Cisco
No written review
Response from owner
March 27, 2024
zach burnett
I had a problem with the ceiling developing mildew by the skylight window. I called Model City Roofing off of a reference from a co worker of mine. PJ was the representative I dealt with. He was extremely personable and professional. He came out to my house and PJ was able to diagnose the problem in a timely fashion and install all of the necessary upgrades in a timely fashion. Overall, it was a hassle free experience and I highly recommend Model City Roofing for all of your roofing needs
Response from owner
March 27, 2024
Alissa Shaw
We had a wonderful experience with Model City. Justin was great to work with and super responsive— we had to get some repairs to our roof after the previous owner made some quick “fixes” to the roof before the sale. Communication and coordination was very smooth, and Jorge and his team completed the work promptly and efficiently. Definitely recommend Model City for roofing needs— we will be using them again go our gutter install!
Response from owner
March 27, 2024
Michael Wright
PJ and Buddy have done over 15 roofs for me over the years and I will continue to go to them. Top tier class and quality. You would be stupid to not use them. Great prices. Quality work. And extremely professional.
Response from owner
March 27, 2024
Brooke Masters
Chris Massingille was professional and extremely helpful through this process. I would highly recommend this company for your roofing needs.
Response from owner
March 27, 2024
Elise Parker
Buddy truly saved my butt on getting a new roof for a little bit longer!! The Roof Shield product is amazing and it made the whole outside smell so fresh & so clean!! Provided top notch service!! He is most definitely the best!!
Response from owner
March 26, 2024
James Romero
Professional, Hard working and great value! These guys informed me every step of the way and really look out for there customers! Great business and even better people work for them! A+++++!!! PJ is the best and really cares
Response from owner
August 14, 2025
Gloria Markowski
We can't say enough about Model City Roofing. P.J.came and gave us a reasonable quote and helped in suggestions and every step of the way. His foreman and workers were efficient and timely with their work and clean up. We've had numerous people stop and compliment the beauty of our home... Extremely happy with Model Roofing
Response from owner
March 27, 2024
jessica lostaunau
I had an amazing experience with model city roofing!! Lisa made the process so easy and stress free. I would recommend to all my friends and family. My roof looks great with no issues and a great price!
Response from owner
August 6, 2025
Amanda Michel
I must express my utmost satisfaction with the roofing company's exceptional service, which can only be described as highly professional and truly knowledgeable (huge shout out to Brittany). Their expertise in the field is evident in every aspect of their work. Throughout the entire process, from initial assessment to project completion, the company demonstrated a remarkable level of professionalism that surpassed my expectations. One aspect that particularly impressed me was their ability to seamlessly blend their vast knowledge with modern roofing techniques. This amalgamation of traditional wisdom and cutting-edge methods not only provided a solid foundation for the project but also demonstrated a foresight that sets them apart from the competition. Beyond their technical expertise, the company's commitment to maintaining a clean job site was exemplary. I cannot recommend this roofing company enough for anyone seeking a smart choice for their roofing needs.
Response from owner
August 14, 2025
Kena Roberts
I am so impressed with the work I have seen completed by Model City Roofing, and PJ was absolutely terrific when he came to my house to do my roof inspection. He was very polite and personable, and represented Model City Roofing in a most professional manner.
Response from owner
August 6, 2025
Jacob Sears
I’ve got to say my expectations were blown out of the water with the work and service of Model City Roofing. PJ was extremely professional and attentive. He was involved in the entire process and even followed up after the job was complete to make sure everything ran smooth. I give this company and PJ an A+
Response from owner
August 14, 2025
victoria holloway
I had Buddy Parker come out to my house to inspect my roof. He was prompt, professional and very knowledgeable. He was able to identify some issues that would have cost me more more down the line. I can’t recommend him or this company enough!
Response from owner
August 6, 2025
Suzi Ford
Buddy and PJ are fantastic to work with. They are prompt with their quotes, pricing is competitive, jobs are completed in a timely manner, and our buyers and sellers have been very pleased with the quality of the job and friendliness of staff. Buddy and PJ are who you need for your roofing projects. They have been a great resource for our real estate customers' needs.
Response from owner
August 14, 2025
Susanne Festa
I reached out to Model City Roofing bc I was missing the covers over the soffit vents. Chris came out to look. While he was there we noticed some soffit that was pushed up - we had a bad storm end of June. Chris said he would be happy to fly the drone up to be sure there was no other damage that we couldn’t see from the ground. Sure enough, shingles missing. Chris then coordinated a tarp to be placed on that patch until he could return to inspect the roof himself (storms coming in that day). Chris also made time to be at the house to speak to the insurance company adjusters. I couldn’t ask for more as far as customer service. On time, professional, quickly responded to any and all texts/calls from me. Chris has been amazing!
Response from owner
August 14, 2025
Elizabeth La Haise
Wonderful service! Brittany was a joy to work with. She was very responsive and helpful. Everyone we worked with was knowledgeable and made sure we were completely satisfied. I highly recommend this business.
Response from owner
August 14, 2025
Cameron Bartlett
Brittany has become a friend of mine and this company has incredible core values and deliver top notch customer service. I recommend them 100%.
Response from owner
August 6, 2025
LIFE HAPPENS
Chris was very professional and very responsive to my questions and gave excellent advice on how to deal with my insurance company not to mention he was punctual even the little early. Great job Chris 👍👍
Response from owner
August 14, 2025
Mitchell Lankford
Buddy’s team was able to repair my roof saving me time and money. Thanks again!!
Response from owner
August 6, 2025
Justine Bizette
I was very pleased with the outcome of the roof replacement. It looks great and the process was smooth sailing. Lisa, Chris and Frank were a pleasure to work with and spent time explaining roofing and shingles to us.
Response from owner
July 27, 2023
Kymora Shaff
This is by far the best roofing company. They are quick efficient and very nice, Karlton Willis and his team did the best work on my roof making sure everything was perfect they are a very hardworking group of individuals if I need my roof done again I will definitely be asking for them.
Response from owner
July 21, 2023
Denise Johnson
I hired Model City Roofing for a rental property. I was very impressed with how organized Todd and his office team were from quote to completion! They scheduled directly with my tenant and accommodated her concerns for parking and dumpsters during the work. My tenants raved about the on-site project coordinator Jake who met with them daily during the actual work. He was prompt, professional and they said he "felt like family". The roof looks amazing, and with long-term tenants happy, how can it get better than that!? Well, it did! I had another property which had damages from a tree. Model City Roofing sent someone out the SAME DAY to put a tarp over the hole. Then scheduled the repair within the same week. Wow, this was during FL storm season, so that was a blessing! Great prices and great service. I will use them again and again!
Response from owner
July 20, 2023
J D
We had our roof replaced in September of 2022. What was expected to be a difficult and long process due to the age and condition of the roof turned out to be smooth and expedient. The final product was due to the excellent management skills of Jake Brubeck and Buddy Parker. Not only were they always available at a moment's notice, but also very professional, knowledgeable and personable. It was truly a pleasure working with these gentlemen. We highly recommend this company for any and all of your roofing needs.
Response from owner
July 20, 2023
Bryan Stephens
I could not be more happy with Model City Roofing. I was out of town when my wife noticed the roof leaking. She called PJ at Model City. PJ promptly came by, did an inspection, and since I was out of town, he tarped the roof to prevent any more leaking. His inspection found that the roof needed to be replaced, and that there was some mold issues because of the leaking. Model City handled finding a specialist for the mold so I didn't have to. The roofers were professional, friendly, and got the job done quickly. Model City also handled all of the paperwork and issues with my insurance company, and they were not easy to work with. PJ was great. He was quick in responding to any issues or questions I had. He was very good at following up to make sure everything was progressing in a satisfactory manner. I would strongly recommend that if you have roofing problems, give PJ a call.
Response from owner
June 14, 2023
Joel Belgard
Model city roofing was awesome to deal with. Adam helped me resolve a permit issue that HVAC company left open from a new AC unit before we moved in. Frank was on the job the day of the installation and took care of any concerns we had. They were done in a day and the work was immaculate. I highly recommend model city roofing.
Response from owner
June 14, 2023
TJ Kocher
The sales team is quick to respond. I had my quote within 24 hours. Once approved they scheduled me. There was a a delay in scheduling do to weather but they rescheduled me 3days later. The crew was professional and quick. When they completed my roof it looked great. They cleaned up like no one was there .
Response from owner
June 5, 2023
Karen Fisher
In a time when it is rush rush rush, project managers are rarely satisfied with subcontractors because ev-er-y-thing always takes soooo long - like estimates, scheduling, job completion, invoicing, etc. So long. All I know is that a guy named Buddy Parker (Operations Director) with Model City Roofing in Jacksonville, FL puts all administrative assistants, secretaries, project managers, directors, CEOs and POTUSes to shame. You ask for something from that guy? He's gonna get it to you quicker than an alligator will snatch your baby for dinner! FIVE STARS.
Response from owner
June 12, 2023
PJ Johns
Model City Roofing did my parents home and from start to finish took less than 2 days. They were very thorough and did a fantastic job cleaning up. I have a man made pond with a bunch of expensive Koi fish right next to my front door that we were worried would get debris and nails in. Model city roofing provided a screen tarp that allowed the fish to breath but blocked all the debris from getting in the pond. Couldn't be more happy with the way it turned out. I'll definitely be recommending them to all friends and family.
Response from owner
June 5, 2023
Lisa McMorine
Nothing better than a contractor who actually does what he says he is going to do. They showed up on time and when they said they would, very responsive to text and phone calls, did quality work, left the property clean and worked with the seller’s and the buyer’s so that everyone got what they needed so we could get to close with no problems. I would definitely recommend and would absolutely use again.
Response from owner
May 17, 2023
Chris Massingille
No written review
Response from owner
May 17, 2023
Delores Stephens
I am overly satisfied with the quality of work and service that PJ and Model City Roofing provided me. PJ helped us with everything from beginning to end. We got the designer series shingles and they look beautiful on our home. I will be recommending Model City Roofing to my friends and family.
Response from owner
May 17, 2023
holli summerset
Frank and his team did an excellent job on my roof! I'm so grateful for attention to detail, customer service and most of all quality. Definitely recommend them for all your roofing services.
Response from owner
May 12, 2023