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Topic

Roof Replacement

99.1% positive

Across 281 reviews of Model City Roofing in Jacksonville, FL, roof replacement appears in 109 reviews (99.1% positive), from 2019-04-18 through 2026-05-27.


Key findings

  • Roof Replacement mentioned in 109 of 281 reviews (38.8%)

  • 99.1% of Roof Replacement reviews are 4 or 5 stars

  • Average rating in Roof Replacement reviews: 5★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    94%102 mentions
  • Communication & Updates

    59%64 mentions
  • Technical Knowledge & Expertise

    33%36 mentions
  • Punctuality & On-Time Service

    23%25 mentions
  • Courtesy & Friendliness

    20%22 mentions
  • Cleanliness & Tidiness

    20%22 mentions

Reviews mentioning roof replacement

May 5, 2026

Bart Fowler

It was a blessing for our church to do business with Model City roofing. Tyler Brooks was Professional, honest, prompt, no surprises, price changes. I would recommend him to anybody. I feel he is a great asset to the company. From the sales office through the completion of the job was good experience. Thanks to your company and Tyler for a job well done.

Response from owner

It means a lot that you trusted us with your church, and we truly appreciate you sharing this. We are glad Tyler took great care of you and delivered a smooth experience from start to finish.Thanks again for choosing Model City Roofing!

May 6, 2026

May 4, 2026

Maria Rodriguez

The job was completed to my total satisfaction, My rep Lisa Peeler was very attentive, The workers were very responsible and very polite.

Response from owner

That is great to hear! Thank you for the 5-star review. We're glad your roof replacement met your expectations. We strive for this experience each and every time. Thank you for choosing Model City Roofing!

May 4, 2026

April 25, 2026

Anne Mabry

I hired Model City Roofing to replace my roof for $8,500 after they had previously repaired about 1/4 of it the year before. Both times, the actual roofing work was solid. The crew did a good job, the roof looks much better, and they cleaned up well afterward. However, after the full roof replacement was completed, I received an unexpected invoice for an additional $1,700 labeled as “supplements.” This charge was never discussed, approved, or included in the original quote. When I questioned it by email, they tried to move the conversation to phone calls. I made it clear I wanted everything in writing, and after that, the requests for the additional payment stopped. So - the workmanship was good, but the surprise billing attempt raises concerns. If you use this company, make sure every cost is clearly documented and agreed to in writing before the work begins and be cautious about any “after-the-fact” charges.

Response from owner

We appreciate you taking the time to share this feedback. We’re glad to hear you were happy with the quality of the work and cleanup. Regarding the additional charge, we understand your concern. After reviewing this, supplements can sometimes be generated based on changes in scope or materials, but they should always be clearly communicated beforehand, in which we have guidelines in place to inform homeowners of that, so we will investigate what happened here. That’s something we take seriously, and we’re addressing this internally to ensure better clarity moving forward.

April 27, 2026

February 24, 2026

D. Drew

We had a great experience with them. The crew did an excellent job on our roof and everything looks clean and professionally done. Lisa was our representative, and she was amazing to work with — very helpful, responsive, and made the whole process smooth and stress-free. Highly recommend!

Response from owner

Thank you so much for sharing your experience with Model City Roofing. I'm glad to hear that Frank and Lisa have made a positive impression with their thoroughness and attentiveness. We look forward to completing your roof installation and continuing to meet your expectations.

September 11, 2025

February 11, 2026

Patty Doratt

Mike and his team were 1000% great. The work was done in one day and they also made sure to leave the area spotless once the work was completed. Mike is very professional and attentive and always there when I had am extra question or 2. Thank you Model City Roofing.

Response from owner

Thank you so much for your kind words, Patty! We’re so happy to hear that you had such a positive experience with Mike and the team. We pride ourselves on delivering top-notch service and professionalism, and we're glad we could meet your expectations. It’s wonderful to know that everything was completed to your satisfaction and that the area was left spotless. If you have any more questions or need anything else in the future, we’re always here to help. Thank you for choosing Model City Roofing!

August 22, 2024

February 9, 2026

Jeffrey Mills

Fantastic company to work with, I would definitely recommend for all your roofing needs. Fairly prices and great customer service!

Response from owner

Thank you for the wonderful feedback, Jeffrey! We're delighted to hear that you appreciated our fair pricing and great customer service. It was a pleasure working with you on your roofing needs.

February 9, 2026

January 25, 2026

Tyler Smith

Lisa helped me navigate the whole process of getting a new roof from start to finish and she made sure it met the requirements of the My Safe Florida Home program. Working on a historic old house there are always going to be additional challenges but Lisa and her team made sure everything was satisfactory in the end. I recommend her and the company for your roofing needs!

Response from owner

Thank you, Tyler! I'm glad to hear that Lisa and the team were able to navigate the complexities of working on your historic home while ensuring everything met the requirements of the My Safe Florida Home program. We appreciate your recommendation and support!

January 22, 2026

December 31, 2025

deanme9

I had an excellent experience with Model City Roofing from start to finish. The estimate was fair and transparent, the crew was professional and efficient, and the quality of the finished roof met (and exceeded) my expectations. I especially want to recognize the project manager, Mike Jones. Mike did a great job communicating throughout the process, keeping me informed at every stage, and making sure the work was done correctly and to a high standard. That level of oversight and responsiveness made the entire project feel well-managed and stress-free. Based on my experience, I would confidently recommend Model City Roofing to anyone looking for quality workmanship and reliable service.

Response from owner

Thank you so much for your kind words! We're delighted to hear that you found our estimate fair and appreciated the professionalism and efficiency of our crew. Mike Jones and the entire team will be thrilled to know that their communication and dedication made your roofing project stress-free and exceeded your expectations. We truly appreciate your recommendation and look forward to serving you or your friends in the future!

December 31, 2025

December 17, 2025

Ken Klugh

Worked with Shawn to get an estimate for a new roof and then to get the work scheduled. Real nice guy. Gave me some suggestions on the color and options. The roof came out great. If you need a new roof in the Jacksonville, FL, area, check them out.

Response from owner

Thank you, Ken, for sharing your experience! I'm glad Shawn was able to assist you with the estimate and provide suggestions on color and options for your roof. We're delighted to hear the roof turned out great.

December 17, 2025

December 13, 2025

Jennifer Lesman

I highly recommend Model City Roofing. They did a beautiful job on our house and garage. Preston Woods is the one to ask for - he is so friendly, and also knowledgeable as he is a real roofing pro. He was here to start the job, checked in during the job, and was here for a final inspection when they left. Preston did everything that he promised, plus some more. He was very patient with my 1,000 questions. The crew was also excellent. They were really nice and they cleaned up thoroughly and quickly, and they did an amazing job. I’m very happy with my new roof.

Response from owner

Thank you so much for your kind words, Jennifer! I'm delighted to hear that Preston and our crew provided such thorough and friendly service, ensuring your new roofing experience was smooth and impressive. We always aim to go above and beyond, and it's wonderful to know you’re so happy with the results.

December 13, 2025

December 6, 2025

Adam Bennett

No more leaking roof!!! Model City Roofing delivered concise communication and a fast, professional roof replacement. Install team respected my property and performed a very thorough cleanup. Now my home has the best looking roof (and chimney cap) in the neighborhood. I highly recommend Model City Roofing to all looking for a trustworthy and professional roofing contractor.

Response from owner

Thank you so much, Adam! We’re delighted to hear that you appreciated our clear communication and speedy, professional roof replacement. Our team takes pride in respecting properties and thorough cleanups, and we're glad you're enjoying the best-looking roof in the neighborhood!

December 6, 2025

December 4, 2025

Julio Ortiz

Great business and they did a great job on my roof thank you

Response from owner

Thank you so much for the kind words, Julio! We're delighted to hear that you're pleased with the work we did on your roof. It was a pleasure working with you!

December 4, 2025

December 1, 2025

Chateau Cali

I am super pleased with my new roof! The roofers were very professional and prompt. I especially would like to thank Ms. Lisa. She was extremely helpful. Her customer service was top tier. Thank you Model City Roofing for a phenomenal job!

Response from owner

Thank you so much for your kind words and for trusting Model City Roofing with your roofing needs! We're delighted to hear that you are pleased with your new roof and that Lisa and our team made such a positive impression. We aim to provide top-notch customer service, and your feedback means the world to us!

December 1, 2025

November 29, 2025

Kim Culbertson

Model City Roofing is absolutely amazing!! Preston was very knowledgeable and so nice to talk to. He made our roofing experience great!! I highly recommend Preston and this company for all your roofing needs.

Response from owner

Thank you so much for your fantastic review, Kim! I'm glad to hear that Preston's knowledge and friendliness made your roofing experience a great one. Your recommendation means the world to us, and we're delighted you chose Model City Roofing for your project!

November 30, 2025

November 17, 2025

hmohlman@gmail.com mohlman

Model City just installed a great looking new roof on a family friends home in Yulee. The care and guidance that Kelsey and Frank gave them is appreciated. Thank you!

Response from owner

Thank you so much for the kind words! I'm delighted to hear that Kelsey and Frank provided excellent care and guidance during the installation. It's wonderful to know that your family friend's home in Yulee now has a great-looking new roof!

November 17, 2025

September 6, 2025

Chanda Wright

Not only did Model City Roofing do an amazing job on my roof and my parent’s roof, they also helped us with providing free roofing tiles for a project. Our neighbor’s mailbox was damaged recently and my husband built a new one for them. It is shaped like a small house and needed authentic roofing tiles. MCR graciously offered to provide the tiles and drop them off to our house! They are absolutely wonderful to do business with. If you are needing a reroof or repairs, definitely give them a call. When researching roofing companies we were impressed with their competitive pricing, customer service, but most importantly our beautiful roof and how well managed the work team was. Thanks again for helping us with our project!

Response from owner

Thank you so much, Chanda! I'm delighted to hear about your positive experience with Model City Roofing, from the quality of the roof work on both your home and your parent’s, to the roofing tiles for your unique project. We truly appreciate your kind words about our customer service and competitive pricing, and we're always here to help with any future roofing needs!

September 6, 2025

August 21, 2025

Kathleen Smith

I had an appointment with Frank from Model City Roofing to do a free quote on replacing my roof. He was professional, personable, knowledgeable and thorough. He answered any questions I had. Before he left I had the quote to review.

Response from owner

Thank you so much for your wonderful review, Kathleen! We're delighted to hear that Frank provided you with a professional and comprehensive experience during your appointment. If you have any more questions in the future, feel free to reach out!

August 21, 2025

April 25, 2025

Rebecca Morell

A home project that would normally be stressful but instead was seamless and stress-free from the initial quote all the way through to the completion of the project all in thanks to the team at Model City Roofing. Specifically Kelsey, Adam, and Carlton. I couldn’t be happier and my home looks beautiful. Thank you to everyone at Model City Roofing! Highly recommend to anyone who is looking for a new roof.

Response from owner

Thank you so much for the kind words! We’re thrilled to hear Kelsey, Adam, and Karlton made the process smooth and stress-free for you. We're so glad to know you’re happy with the results. We truly appreciate the recommendation!

April 25, 2025

April 15, 2025

Sara Kajdic

I recently hired Model City Roofing for a roofing project, and I couldn’t be more pleased with the results. From the first consultation to the final inspection, their team was professional, responsive, and highly skilled. They took the time to explain every step of

Response from owner

Thank you so much for the wonderful review! Taking the time to communicate and deliver quality work is something we take great pride in at Model City Roofing.

April 15, 2025

April 15, 2025

Sabrina Wickham

Lisa Pilate is fantastic to work with! She’s knowledgeable, professional, and truly cares about her clients. If you’re looking for someone who will go above and beyond in the roofing industry, Lisa is the one to call. Highly recommend!

Response from owner

Thank you for the glowing review! We’re so glad to hear Lisa made such a great impression. Going above and beyond is what we’re all about at Model City Roofing—thanks for the high recommendation!

April 15, 2025

April 15, 2025

Carol Veal

Lisa Peeler was professional and very attentive to details. She was very prompt and accommodating. I will definitely refer her to any customers who are in need of new roof.

Response from owner

Thank you so much! We're thrilled to hear Lisa provided such attentive and professional service. Your referral means the world to us—we truly appreciate your support and confidence in Model City Roofing!

April 15, 2025

April 14, 2025

Tyler Chaney

I can’t say enough good things about my experience—especially working with Frank. From the first phone call, he was incredibly helpful, honest, and patient. He walked me through every step of the process and made sure I felt comfortable the entire time. It’s not every day you come across someone who genuinely cares about their clients the way Frank does. The roof looks amazing, the crew did a fantastic job, and everything was done on time. If you’re thinking about getting roofing work done, ask for Frank—you’ll be glad you did!

Response from owner

Thank you so much for your kind words, Tyler! I'm delighted to hear that Frank provided exceptional service and made you feel comfortable throughout the process. We're proud to have helped with your roofing needs, and it's fantastic to know the team did a great job with the installation.

June 27, 2025

April 14, 2025

Angela Ney

Very impressed with the work Frank did for us! Highly recommend!!

Response from owner

Thank you so much for your kind words, Angela! We're delighted to hear that Frank's work left such a positive impression. We appreciate your recommendation!

June 27, 2025

April 11, 2025

Cynthia Carter ross

Want to thank Lisa for going above and beyond to help me iron out the details, and the minor kinks in the process of replacing my roof. Thank you Model City. Great job!

Response from owner

Thank you for the kind words! We’re so glad Lisa was able to go above and beyond to make the process smooth for you. We appreciate your trust in Model City Roofing—enjoy that new roof!

April 14, 2025

April 10, 2025

Jonathan Lederman

Lisa Peeler with Model City Roofing took care of us from beginning to end. Very pleased with the results and customer service. Thank you Lisa and Model City!

Response from owner

Thank you for the great review! We're so glad Lisa was there for you every step of the way. We take pride in delivering great results and top-notch service—thanks for choosing Model City Roofing!

April 10, 2025

April 10, 2025

Daelin Conwell

Frank done an excellent job with my roof and with reasonable prices thank you!

Response from owner

Thank you so much, Daelin! I'm glad to hear that Frank was able to provide excellent service for your roofing needs at a reasonable price. We appreciate your feedback and are always here if you need anything else!

June 27, 2025

April 9, 2025

johnny pugh

Frank was amazing to work with.Thank you and Model City roofing for being amazing. I will only recommend you for my family and friends for their roof issues

Response from owner

Thank you so much for your recommendation! It means a ton that you would trust us with your friends and family. If you need anything else, let us know!

April 9, 2025

April 9, 2025

Destiny Nix

Frank Bunton saved me a lot of time and effort! 10/10 work. Great guy as well!!

Response from owner

Thank you so much for the wonderful review, Destiny! I'm glad to hear that Frank was able to help you and make the process smooth. We're always here if you need any more assistance!

July 28, 2025

April 9, 2025

Kaylie Bunton

Frank is one of the hardest workers I have seen in the roofing business. Work ethic 10/10

Response from owner

Thank you so much for your kind words, Kaylie! We're glad to hear that Frank's work ethic made such a positive impression. We're lucky to have him on our team, and it’s always awesome to see it appreciated by our customers.

July 28, 2025

April 8, 2025

Jackie

Lisa Peeler from Model City Roofing has been so great to work with through the entire process of getting a new roof and continues to be extremely helpful. I appreciate all she has done for me. Model City Roofing has been a pleasure to work with. Quality workmanship, professional and efficient. Thank you to all who have been a part of the purchase of a new roof. Thank you Jackie Lagasse Happy new roof homeowner.

Response from owner

Thank you so much for your glowing review, Jackie! We're thrilled to hear that Mike, Lisa, and Karlton provided you with terrific service. At Model City Roofing, we strive to deliver fast, reliable, and high-quality workmanship, and we're delighted that we could exceed your expectations. Welcome to your new roof, and thank you for recommending us!

April 11, 2024

April 7, 2025

Priscilla Arms

I am familiar with "Model City Roofing" and the quality of their work. The employees I have encountered there have been 100% responsive to my inquiries & upcoming needs. Lisa Peeler has been especially helpful/knowledgeable and has gone above & beyond what I had expected.

Response from owner

Thank you so much for the review! We’re grateful for your support and so glad to hear you've had such a positive experience with our team. We’ll definitely pass along your kind words. If there’s ever anything else we can help with, don’t hesitate to reach out—we’re always here for you!

April 8, 2025

April 7, 2025

Emily Butler

My experience with Model City was great! But I want to really thank Lisa Peeler she was on top of everything!! Thanks for my roof😊

Response from owner

Thank you so much for the kind words! We're thrilled to hear you had a great experience with Model City Roofing. We'll be sure to pass along your shoutout to Lisa! Enjoy your new roof, and don’t hesitate to reach out if you ever need anything in the future.

April 8, 2025

March 19, 2025

SPECIALIZED “HOME” INSPECTIONS LLC

Great staff , great inspectors , great roofers !!!

Response from owner

Thank you so much for the review!

March 19, 2025

March 13, 2025

Roly Reyes

Model City Roofing was honest, efficient and communicative through the whole process of getting our roof replaced. Adam was very informative during our quotes, Karlton and his team were extremely detail oriented and showed care for our property down to the finer details. From the work done for the roof replacement to the cleanup before leaving, everything was smooth, quick and done beautifully. 10/10 would recommend to a friend.

Response from owner

Thank you for sharing your experience with Model City Roofing! We're thrilled to hear about your satisfaction with Adam, Karlton, and the crew's workmanship. If you have friends and family in need, give us a shout and we would be happy to help!

March 13, 2025

February 18, 2025

Allison Baker

I had to purchase one of the most expensive items ever, as an adult. A new roof…Thank you to Model City Roofing, Kelsey, as she guided me through the experience, ups and downs, their workers and Frank that came by at the end to check on the project. I feel confident and comfortable tonight knowing they took care of my roofing needs. I had interviewed other contractors but they just didn’t take the time I needed. They seemed as if they were just out for the money. My honest , hold heartfelt voice for a roofer is Model City Roofing and their staff. You can thank me later!!!

Response from owner

Thank you so much for sharing your experience! We're thrilled to hear that Model City Roofing, along with Kelsey and Frank, made your roofing journey smooth and stress-free. We understand how important it is to feel confident in such a big investment. It's great to know that you can rest easy under your new roof! Your kind words are much appreciated. Thank you for choosing Model City Roofing!

February 18, 2025

January 10, 2025

Susan Szczepanik

If you need a new roof I highly recommend Model City Roofing! I called for an estimate and Mike came out exactly on time, inspected our roof and gave us a detailed quote explaining what we needed. Lisa took over from there, working very quickly as we had a very tight deadline to meet for our insurance company. She went over and above to make that happen. On construction day Frank and his crew were so professional and careful to ensure no damage to our landscaping. The finished job is perfect. Wish I could’ve given more than a 5 star review. Great people, great price!

Response from owner

Susan, thank you so much for your kind words and glowing review! We’re thrilled to hear about your positive experience with Mike, Lisa, Frank, and the crew. Our team takes great pride in providing timely, professional service and delivering top-quality results, and it means the world to us to know we met your expectations. Your recommendation and support truly mean so much. We’re grateful for the opportunity to work with you and ensure your home is protected with a roof you can trust. If you ever need anything in the future, don’t hesitate to reach out. Thank you again for your wonderful feedback!

January 15, 2025

December 10, 2024

Charlie Barker

Highly recommend Model City Roofing.The office stayed in contact,job foreman was on site and the roofers went above and beyond and the roof looks Marvelous!!

Response from owner

Thank you so much, Charlie! We're ecstatic to hear that you had such a positive experience with Model City Roofing. Our team takes pride in providing excellent communication, on-site management, and exceptional workmanship. We appreciate your recommendation and are glad you're happy with your marvelous new roof!

April 24, 2024

December 8, 2024

Brandy Clay

Would highly recommend this company! They worked hard on our behalf to get our roof covered. Lisa Peeler communicated great with us throughout the whole process. They had a whole crew to start and finish our roof within a day. Would not hesitate to use them again.

Response from owner

Thank you so much for your kind words Brandy and for taking the time to leave us a review! We're thrilled to hear that you had a positive experience and that Lisa Peeler kept you well-informed throughout the process. Our team is dedicated to delivering quality service and efficiency, so it's wonderful to know we met your expectations. If you ever need us again, we’d be happy to help. Thanks for trusting us with your roofing needs! - The Model City Team

December 9, 2024

November 6, 2024

Adam Gildemeister

Very smooth experience and great work by Model City Roofing. Had a whole roof replacement and they were done in day and a half and everything looks fantastic! No debris left behind at all, very professional crew.

Response from owner

Thank you so much for your kind words and feedback Adam! We're thrilled to hear that you had a smooth experience with Model City Roofing and that you're happy with the results. Our team takes great pride in delivering quality work efficiently and ensuring the site is spotless afterward. We’re grateful for the opportunity to serve you and appreciate you trusting us with your roof replacement. If you ever need anything else, please don’t hesitate to reach out!

November 6, 2024

August 26, 2024

B Brooks

Model City was fantastic throughout the entire process and installed a top notch roof. Mike Jones came out for the initial estimate and consultation and was available and informative throughout the entire process. If you're in need of a new roof I highly recommend the team at Model City. Thanks again Mike!

Response from owner

Thank you, Mr. Brooks, for your kind words about Model City Roofing. We're delighted to hear that you were not only satisfied with the quality of your new roof but also with the entire process, from the initial estimate to the final installation. Your positive feedback about Mike Jones is particularly appreciated. We strive to provide personalized service and ensure our clients are well-informed throughout the project. Your recommendation means a great deal to us. We appreciate your business and look forward to serving you again in the future, should you have any additional roofing needs.

August 26, 2024

August 22, 2024

irving hurlbutt

Model city Roofing did a fantastic job. Very professional and Mike was very thorough and explained everything that needed to be done. Thank you

Response from owner

Dear Irving Hurlbutt, thank you so much for your kind words and for taking the time to share your experience with Model City Roofing! We are happy Mike was able to thoroughly explain everything to your satisfaction. Your feedback is incredibly valuable to us, and we're grateful for the opportunity to have served you. If you ever need anything in the future, please don't hesitate to reach out. Thank you once again!

August 23, 2024

August 21, 2024

Kathleen Cooper

We could not be happier with our new roof! This is a fantastic company and easy to work with. Our home is actually cooler now because of the way they installed the roof. He saved $50 on our electric bill in July.

Response from owner

Hi Kathleen, we’re thrilled to hear that you’re so happy with your new roof! It’s our goal to provide exceptional service and quality workmanship. We’re especially delighted to hear that your home is cooler and your energy bills have gone down. That’s a win-win! Thank you for taking the time to share your positive experience. We appreciate your business.

August 21, 2024

July 25, 2024

DANIELLE STAFFORD

Lisa and Mike were very professional, knowledgeable and prompt. Thank you for your services.

Response from owner

Your satisfaction is our top priority. We're thrilled that Lisa and Mike exceeded your expectations. Thank you for your kind words!

July 25, 2024

July 3, 2024

Craig Olson

I selected Model City based on their high ratings and they didn’t disappoint. Lisa was fantastic going the extra mile throughout the process.

Response from owner

Thank you for your wonderful review Craig! We're thrilled to hear that Lisa and the Model City team met your expectations. It's always our goal to go the extra mile for our clients. We appreciate your trust in us and look forward to serving you again in the future.

July 3, 2024

June 26, 2024

m m

Amazing roofing group, highly recommend!

Response from owner

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our roofing team. Your recommendation means a lot to us! If you ever need any further assistance, please don't hesitate to reach out.

July 1, 2024

June 5, 2024

David Paulk

Needed a nee roof quickly and Model City got it taken care of in less than 10 days. Great customer service as well.

Response from owner

Thanks so much for the kind words! We're thrilled to hear that our team was able to get your new roof installed quickly and efficiently. We take pride in both our quality of work and our customer service, so it's great to know that we delivered on both fronts. If you ever have any future roofing needs, don't hesitate to reach out to Model City again!

June 5, 2024

May 23, 2024

Stephanie Scott

Best roofing company ever. Karlton was great. He was professional and very nice. He explained everything to me every step of the way. They finished when they said they would and cleaned up very well. Lisa has been great with all the communication. I really appreciate how attentive she has been to all my concerns and questions!

Response from owner

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our team. Karlton and Lisa will be delighted to hear your kind words. We take pride in our professionalism, communication, and thoroughness, and it's great to know that these qualities made a difference for you.

May 21, 2024

May 23, 2024

Tara McKinney

Model city roofing was great to work with for our townhouse in Countryside. They were punctual, informative and very straightforward with the entire process.

Response from owner

Hi Tara, thank you for your kind review! We're delighted to hear that you had a positive experience with Model City Roofing for your townhouse in Countryside. Our team prides itself on being punctual, informative, and straightforward, so it's wonderful to know we met your expectations. Thank you again for your feedback!

May 24, 2024

May 23, 2024

Travis Beggs

Model city just did the roof on our unit in Countryside. They were fast, and professional.

Response from owner

Thank you for your review Travis! We're glad to hear that you were pleased with the speed and professionalism of our team while working on your roof in Countryside. Your satisfaction is our top priority, and we appreciate your feedback. If you have any future roofing needs, we're here to help!

May 24, 2024

May 23, 2024

Robert Dorough

Great work. Great outcome. Thanks Frank, Lisa and Mike.

Response from owner

Thank you for your kind words and review Robert! We're delighted to hear that you were pleased with our work and the outcome. Frank, Lisa, and Mike will be thrilled to know their efforts made a positive impact. If you need anything in the future, please don’t hesitate to reach out. Thanks again for your feedback!

May 24, 2024

May 21, 2024

Teresa Phenis

So excited about how great the roofs turned out at countryside townhomes! Lisa and Carlton and model city roofing have a fantastic job!

Response from owner

Thank you for your wonderful feedback Teresa! We're thrilled to hear that you're pleased with the new roofs at Countryside Townhomes. Lisa, Karlton, and Model City Roofing are dedicated to delivering top-quality work, and your excitement is the best reward we could ask for. If you have any future roofing needs or questions, please don't hesitate to reach out. Thanks again for your support!

May 21, 2024

May 21, 2024

Kevin Murphy

They were really good and respectful workers. Kevin Murphy Countryside

Response from owner

Thank you for your review, Kevin! We're pleased to hear that our team was respectful and provided good service. Your feedback is greatly appreciated. If you have any further needs or questions, please feel free to reach out.

May 21, 2024

May 19, 2024

JB's Dumpster Rentals LLC

Frank at Model City Roofing has been outstanding to work with! Always timely and efficient on getting the jobs done right! 10/10

Response from owner

Thanks for the kind words! We're so glad to hear that Frank and his team at Model City Roofing impressed you with their punctuality, efficiency, and quality workmanship!

May 20, 2024

May 18, 2024

Chaplain Scott Shubert

Lisa is amazing. Model City Roofing roofed many buildings in our community. They did an amazing job. Rarely will you find quality service like this. Worry free when you hire Lisa and Model City Roofing. Thank you, Lisa and Model City Roofing. 10 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Response from owner

Thank you for the fantastic review! We at Model City Roofing are thrilled to hear that Lisa and our crew went above and beyond for your roofing project. We take pride in delivering quality service and ensuring a worry-free experience for our customers in Jacksonville and the surrounding communities. If you have any further questions or need any assistance in the future, please don't hesitate to contact us. We're always happy to help!

May 20, 2024

May 10, 2024

Vanessa Sattler

Couldn’t be any happier for choosing Model City Roofing to replace my roof. Price was the best and job got completed in no time! Would definitely recommend this company to friends !!!! Thank you!

Response from owner

Thank you so much for your fantastic review. Vanessa! We at Model City Roofing are thrilled to hear that you're delighted with your new roof and the service you received. We strive to offer the best prices and most efficient service possible, so knowing we achieved that for you makes our day. Your recommendation truly means a lot to us. We would love it if you would mention your experience to your friends,family, and neighbors who might be considering a roof replacement. Thanks again for choosing Model City Roofing! Sincerely, The Model City Roofing Team

May 10, 2024

April 26, 2024

Linda Garnetto

This has been a smooth experience from beginning to end. My roofers were on time and got the job done. The office staff at Model City Roofing were amazing. I’m pleased with the outcome very professional people to work with.

Response from owner

Wow, Linda! Your review absolutely shines! We're over the moon to hear that your experience with Model City Roofing, from start to finish, was smooth sailing. It means the world to us that you found both our office staff and the roofing crew to be professional. At Model City Roofing, we strive to make the entire process, from that first phone call to the final inspection, as stress-free as possible. Knowing we achieved that for you makes our day! We're confident you'll love your new roof for years to come. However, if anything ever comes up down the road, or if you have any questions at all, please don't hesitate to reach out. We're always here to help! Thanks again for the stellar review, Linda. It truly brightens our day! Sincerely, The Model City Roofing Team

April 26, 2024

April 25, 2024

Rose Izzo

I had a wonderful experience with Model City Roofing. Lisa and Mike Jones help me with the color for my roof and explained the process of installing a new roof on my home. Project managers Michael and Carlton where just as helpful with their part of my roof installation. Clean up was unbelievable the crew had cleaned up so well that it didn't even look like I had a roof installed at my home. I give this company 5+Stars for making this process so easy for me.

Response from owner

Wow Rose! Your review absolutely made our day at Model City Roofing. We strive to make the entire roofing process, from choosing the perfect color to the final cleanup, a breeze for our customers, and it sounds like Lisa, Mike, Michael, and Karlton delivered exactly that! Their dedication to exceptional service and meticulous cleanup is truly what sets our team apart. We're so grateful you took the time to recognize their hard work, and we'll be sure to pass on your kind words. We hope you'll enjoy your beautiful new roof for many years to come. Should you ever need anything in the future, please don't hesitate to reach out. We're always happy to help! Sincerely, The Model City Roofing Team

April 25, 2024

November 10, 2023

Ronnie Gossett

Model City Roofing did an outstanding job replacing my home roofing. Frank the project manager was on site if you had any questions. He explained every detail on the replacement of my roof. He took pictures so I could see how the process was going. Also Lisa sales representative keep me informed when the material and crew was to arrive to do the the work. We were given a fair price for the job. They was done in one day. I would recommend model city roofing to anyone. Everyone was very helpful and friendly. Thank you model city roofing.

Response from owner

Ronnie, thank you so much for your kind words! We're thrilled to hear that you had a great experience with Frank and Lisa. Your satisfaction is our top priority, and we look forward to serving you again in the future.

March 26, 2024

September 26, 2023

Phillip Hutson

Out of four roofing estimates that I had asked for from four different companies, Model city roofing was significantly lower than the other three. PJ, their estimator, made sure that I had the best price, warranty and senior/veteran discount of all. The Project Manager, Frank, Stayed on Task and kept me informed through the whole project. Frank and the entire crew were very professional and the work is outsbanding. I would certainly use Model City Roofing again. Kudos to PJ and Frank.

Response from owner

Thank you immensely for entrusting Model City Roofing with your roofing project and for sharing such a glowing review! We're thrilled to hear that PJ and Frank provided exceptional service throughout the process, ensuring that you received the best price, warranty, and discounts available. Delivering outstanding workmanship and professionalism is paramount to us, and we're delighted that our team exceeded your expectations. It would be our pleasure to work with you again in the future. If you ever need any further assistance or have any questions, please feel free to reach out.

March 26, 2024

September 7, 2023

Talan Harlow

These guys are the real deal. I got several quotes before selecting MC Roofing, they were by far the best price compared to the level of professionalism. A couple of companies were less expensive but didn't even come close to the level of care that MC Roofing showed. Chris was super responsive during the estimate process and texted me regular updates about when the job would be completed, product delivered, dumpster dropped off etc. He drove out to provide samples of the product and worked with me to select a roof color that would bring everything together. Everything went exactly how he said it would which is rare in the construction business. Frank and the roofers were beyond amazing. Tear off and installed by early afternoon. Not a single nail in the drive. No mess in the bushes and they even trimmed a couple branches for me that were overhanging the roof. The guys on the crew were super nice and kept the work environment clean throughout the entire day. You can tell this is a crew that has done a ton of roofs and has it down to a science. After the job was completed, Frank came back out to do a post job inspection. He walked me through next steps as far as dumpster pickup, inspection and invoicing. Then we walked around the roof together and he answered any questions I had. If you are looking for a new roof don't bother looking anywhere else. Price was great. Sales team was knowledgeable and honest. Install team worked like a well-oiled machine.

Response from owner

Wow! Thank you so much for your incredibly positive review! We are absolutely thrilled to hear about your exceptional experience with Model City Roofing. It's fantastic to know that Chris provided top-notch customer service throughout the entire process, from providing estimates to selecting the perfect roof color for your home. We are incredibly proud of our installation team led by Frank, and we're delighted that they exceeded your expectations with their efficiency, cleanliness, and attention to detail. Your satisfaction is our top priority, and we're thrilled that we could deliver a seamless and hassle-free experience for you. Thank you for choosing Model City Roofing, and we truly appreciate your recommendation to others.

March 26, 2024

September 2, 2023

Ron Rotolo

I had an awesome experience with Model City. Adam is a great communicator and was fantastic with handling the estimate and planning. He was thorough and articulate. Frank was on the jobsite during the installation and made sure materials were correct and the job progressing on-time. He even cleaned up debris on the site! No complications and no drama. Great roof...great price...and OUTSTANDING PEOPLE. I have found my roofing company. Thank you Model City!

Response from owner

Thank you so much Ron for sharing your wonderful experience with Model City Roofing! We're thrilled to hear that Adam and Frank provided excellent communication, planning, and oversight throughout your project. Ensuring accuracy, timeliness, and cleanliness are priorities for us, and we're delighted that our team delivered on all fronts. We're honored to have earned your trust and to be your roofing company of choice.

March 26, 2024

August 25, 2023

Caroline Merriman

The roof looks amazing! Lisa did an amazing job keeping us in the loop and following up on any of our questions. Great customer service and they completed the roof quickly.

Response from owner

Thank you so much for your fantastic review! Providing excellent customer service and clear communication are priorities for us, and we're delighted that Lisa was able to keep you informed and address any questions you had throughout the process. We truly appreciate your feedback and the opportunity to work on your roof. Thank you for choosing Model City Roofing!

March 26, 2024

August 24, 2023

Barton Muno

We want to say dealing with Adam was a great experience, very professional, and was there every step of the way with getting our new roof put on. The crew that put on the roof were very professional and really hard working men. The project manager Frank was a great experience with him also very professional. We will recommend Model City to everyone it was done in a much faster time than what we thought it would be.Thank you from Barton and Susan Muno.👍🏻👍🏻

Response from owner

Dear Barton and Susan, thank you so much for sharing your experience! We're thrilled to hear that Adam, Frank, and our hardworking crew made your roof replacement process a great experience. Providing professional service and efficient project completion are top priorities for us, and we're delighted that we could exceed your expectations. Your recommendation means the world to us, and we truly appreciate your trust in Model City Roofing.

March 27, 2024

August 11, 2023

Juan Osorio

PJ was extremely responsive and helpful in the entire process of getting our roof redone. The work was extremely fast, efficient and well done. I would recommend having PJ and Model City Roofing any day of the week!

Response from owner

Hi Juan, we're thrilled to hear that PJ provided exceptional service and that you're pleased with the efficiency and quality of the roof replacement. Your recommendation means a lot to us, and we truly appreciate your trust in PJ and Model City Roofing.

March 27, 2024

August 9, 2023

Mara Levin

Karlton Willis was a wonderful project manager who helped us with a Roof Replacement. He was professional and communicative and efficient! The crew did a great job as well

Response from owner

Thank you so much for your kind words Mara! We're happy to hear that Karlton provided excellent service as your project manager and that you were satisfied with the efficiency and communication throughout the roof replacement process. We'll be sure to pass along your compliments to Karlton and the crew. If you ever need anything in the future or have any questions, please don't hesitate to reach out. We're here to help!

March 27, 2024

August 8, 2023

Deborah Combs

I contacted Model City Roofing after a terrible experience with another roofing company. PJ came out the same day for an inspection. Job was scheduled and completed in less than a week. I would highly recommend working with PJ and Model City Roofing!

Response from owner

Hi Deborah, thank you so much for sharing your experience with us! We're so glad to hear that PJ provided prompt service and that we could quickly address your roofing needs.

March 27, 2024

July 29, 2023

Brooke Masters

Chris Massingille was professional and extremely helpful through this process. I would highly recommend this company for your roofing needs.

Response from owner

Thank you so much for your awesome review Brooke! We're thrilled to hear that Chris provided professional and helpful service throughout your roofing process. We appreciate your recommendation and trust in our company for your roofing needs.

March 27, 2024

July 28, 2023

Gloria Markowski

We can't say enough about Model City Roofing. P.J.came and gave us a reasonable quote and helped in suggestions and every step of the way. His foreman and workers were efficient and timely with their work and clean up. We've had numerous people stop and compliment the beauty of our home... Extremely happy with Model Roofing

Response from owner

Thank you so much for your glowing review Gloria! We're happy to hear that PJ provided excellent service and guidance throughout the process, and that our team delivered efficient and timely workmanship.

March 27, 2024

July 28, 2023

jessica lostaunau

I had an amazing experience with model city roofing!! Lisa made the process so easy and stress free. I would recommend to all my friends and family. My roof looks great with no issues and a great price!

Response from owner

Thank you so much, Jessica! I'm delighted to hear that Lisa was able to make the process easy and stress-free for you. We're thrilled that you love your new roof and appreciate the recommendation to your friends and family!

August 6, 2025

July 28, 2023

Jacob Sears

I’ve got to say my expectations were blown out of the water with the work and service of Model City Roofing. PJ was extremely professional and attentive. He was involved in the entire process and even followed up after the job was complete to make sure everything ran smooth. I give this company and PJ an A+

Response from owner

So happy to hear that! That's what we strive for! Thanks so much for your 5-star review.

August 14, 2025

July 27, 2023

Justine Bizette

I was very pleased with the outcome of the roof replacement. It looks great and the process was smooth sailing. Lisa, Chris and Frank were a pleasure to work with and spent time explaining roofing and shingles to us.

Response from owner

Thanks, Justine! We love hearing we delivered a 5-star experience - and appreciate you taking the time to leave us this review. Great choice with the Owens-Corning Quarry Grey. It looks awesome!

July 27, 2023

July 20, 2023

Kymora Shaff

This is by far the best roofing company. They are quick efficient and very nice, Karlton Willis and his team did the best work on my roof making sure everything was perfect they are a very hardworking group of individuals if I need my roof done again I will definitely be asking for them.

Response from owner

Thank you, Kymora! Model City Roofing strives to deliver an exceptional customer experience and appreciate your taking the time to leave us a review. We’re happy to hear Karlton provided an excellent experience for your roof replacement project. We think he’s the best, too :) Thanks from all of us at Model City Roofing!

July 21, 2023

June 30, 2023

J D

We had our roof replaced in September of 2022. What was expected to be a difficult and long process due to the age and condition of the roof turned out to be smooth and expedient. The final product was due to the excellent management skills of Jake Brubeck and Buddy Parker. Not only were they always available at a moment's notice, but also very professional, knowledgeable and personable. It was truly a pleasure working with these gentlemen. We highly recommend this company for any and all of your roofing needs.

Response from owner

Hi Julie! Thanks for the review! We like the tricky roof replacement projects :) The Operations team members you mentioned, Jake and Buddy, are some of the best and are happy to hear you love your new roof! Many thanks, Model City Roofing

July 20, 2023

June 14, 2023

Bryan Stephens

I could not be more happy with Model City Roofing. I was out of town when my wife noticed the roof leaking. She called PJ at Model City. PJ promptly came by, did an inspection, and since I was out of town, he tarped the roof to prevent any more leaking. His inspection found that the roof needed to be replaced, and that there was some mold issues because of the leaking. Model City handled finding a specialist for the mold so I didn't have to. The roofers were professional, friendly, and got the job done quickly. Model City also handled all of the paperwork and issues with my insurance company, and they were not easy to work with. PJ was great. He was quick in responding to any issues or questions I had. He was very good at following up to make sure everything was progressing in a satisfactory manner. I would strongly recommend that if you have roofing problems, give PJ a call.

Response from owner

Thank you, Bryan! We are happy that we were able to provide a detailed roof inspection to find the roof leak and provide you quality service on your new roof replacement.

June 14, 2023

June 13, 2023

Joel Belgard

Model city roofing was awesome to deal with. Adam helped me resolve a permit issue that HVAC company left open from a new AC unit before we moved in. Frank was on the job the day of the installation and took care of any concerns we had. They were done in a day and the work was immaculate. I highly recommend model city roofing.

Response from owner

Thank you, Joel! We are happy that we could help you with your roof replacement!

June 14, 2023

June 5, 2023

TJ Kocher

The sales team is quick to respond. I had my quote within 24 hours. Once approved they scheduled me. There was a a delay in scheduling do to weather but they rescheduled me 3days later. The crew was professional and quick. When they completed my roof it looked great. They cleaned up like no one was there .

Response from owner

Thank you, TJ! Happy that we could help!

June 5, 2023

May 22, 2023

PJ Johns

Model City Roofing did my parents home and from start to finish took less than 2 days. They were very thorough and did a fantastic job cleaning up. I have a man made pond with a bunch of expensive Koi fish right next to my front door that we were worried would get debris and nails in. Model city roofing provided a screen tarp that allowed the fish to breath but blocked all the debris from getting in the pond. Couldn't be more happy with the way it turned out. I'll definitely be recommending them to all friends and family.

Response from owner

Thank you, PJ!

June 5, 2023

May 10, 2023

holli summerset

Frank and his team did an excellent job on my roof! I'm so grateful for attention to detail, customer service and most of all quality. Definitely recommend them for all your roofing services.

Response from owner

Thank you for the kind review, Holli! Happy that we could help you and hope you enjoy your new roof!

May 12, 2023

April 26, 2023

ashley grap

These guys are the best! They went above and beyond. I’m SO happy with the results. Adam(consultant) awesome guy! He helped me decide what trim would look best with the color shingle I wanted. Frank(on-site manger) awesome guy! He was here early getting the site ready togo. I had came outside to move truck to see I had a slow leak in my tire, he helped me put air tire. Such a nice guy! I would 100% recommend Adam and Frank!!

Response from owner

Thank you for the kind review, Ashley! Happy that we could help!

May 10, 2023

April 26, 2023

S A

I had a great experience with Model City Roofing. Harvey was awesome and so patient with me. He was very knowledgeable and responsive. I’m super happy I went with Model City Roofing. Don’t waste your time anywhere else.

Response from owner

Thank you for the kind review, SA! Happy that we could help!

May 10, 2023

April 6, 2023

Karina Smith

The roofers were great and did a wonderful job, materials delivered per the set schedule and the trash moved without us even hearing it the next morning. My feedback is more focused on Mr. Willis: he was wonderful when he did the initial inspection, very clear on what was needed and the next steps. During the roof replacement he kept us informed of everything taking place and updated on progress and next steps. He not only made sure the roofers doing a wonderful job but helped with putting our flowers back, did an extra sweep for nails around the home since we have a curious pup and was there well after hours to make sure every little item was addressed for us. Not often do you get such Wonderful and Caring customer service, but Mr. Willis went above and beyond and I truly believe he does this for all his clients. We thank you Sir!

Response from owner

Thank you for the kind review, Karina! Happy that we could help you and hope you enjoy your new roof!

May 10, 2023

March 1, 2023

Frances Key

My experience with this company was stellar. They were professional, communicated well, and were truly caring. Most of all, the roofs they install are of excellent quality.

Response from owner

Thank you, Frances! Happy that we could help and provide quality service!

May 12, 2023

February 15, 2023

Daniel Lynch

Pj set an appointment with me and showed up on time. He went into great detail on the upcoming steps for what I should expect moving forward with the roof installation. It was very seamless. He was extremely professional, great with communication, and is very knowledgeable. I would recommend utilizing Model City roofing as well as requesting for PJ.

Response from owner

Thank you, Daniel! Happy that we could help and provide quality service!

May 12, 2023

November 8, 2022

Cindy Houston

Thank you Model City Roofing for the great experience! The sales manager (Andy) and point person (Jeremy) were amazing to work with. Always responsive. The roofing crew were courteous and did an awesome job on the installation and clean up of the area. The roof looks so good! I would highly recommend Model City Roofing for all of your roofing needs.

Response from owner

Thank you, Cindy! Happy that we could help and provide quality service!

May 12, 2023

October 25, 2022

Caitlin Umberger

Model city did an amazing job on my roof! Todd (sales) and Jake (project manager) we’re helpful, courteous and keep me updated the entire way. My roof is beautiful and I would highly recommend them to everyone need a new roof.

Response from owner

Thank you, Caitlin! Happy that we could help and provide quality service!

May 12, 2023

May 20, 2022

Neika Berry

From beginning to end it was a great experience. Brittany Peeler responded expeditiously to every request and helped me navigate through the entire process. Jackalyn Ward was very helpful and patient with my color selection. Maria Jimenez was on top of the scheduling and Project Manager, Karlton Willis, was instrumental in overseeing the entire process the day of replacement. He kept we well informed as the team replaced the roof. My overall experience has been excellent and I would definitely recommend Model City Roofing for any roofing needs.

Response from owner

Thank you so much Neika!! We greatly appreciate your feedback. It was a pleasure working with you and we are so happy to hear you love your new roof and enjoyed the process!

May 20, 2022

April 17, 2022

Tony Davis

The customer experience provided by Model City Roofing was outstanding. They were proactive with their communication so I alway felt that they had everything under control. The installation was smooth. The clean up, even after the first day, was exceptional. Highly recommend!

Response from owner

We strive for good communication! Thanks so much for mentioning that, and thank you for the 5-star!

August 14, 2025

April 1, 2022

Brittany Peeler

5 stars for this fantastic company! Professional, efficient, they make replacing your roof simple and exciting! Please ask for Brittany! She will take great care of you!! 💗

Response from owner

Thanks, Brittany!

August 14, 2025

October 30, 2021

Don McDonald (Don)

I'd like to give praise to Brandon who was project manager on our job. He contacted us before, during and after the project. He was so attentive and wanted to make sure we were satisfied with the installation of our new roof. When I had a question concerning fireplace chimney flashing, he immediately contacted the contractor and they sent someone out to correct it. Brandon from the Jacksonville office was very courteous and professional.

Response from owner

Glad to hear you had a great experience!

August 14, 2025

September 16, 2021

Amelia Rose

Called off a flyer i received, and Dave & Jackalyn worked with my insurance company and ensured a full roof replacement for me! I am so thrilled to have had the pleasure of working with them and Model City Roofing.

Response from owner

Awesome! Thanks so much for your review.

August 14, 2025

September 16, 2021

morgan lovejoy

Ask for Dave Ward & Jackalyn; they helped me with my full roof replacement and it only cost me my insurance deductible. Highly recommend this team.

Response from owner

Thanks for the review!

August 14, 2025

August 26, 2021

Vanessa Maldonado

I had the pleasure of working with Dave Ward & Jackalyn Evans - they did al communications with my insurance to ensure my full roof replacement approval. Not only did they get an approval for my roof, they always answered every question I had along the way. The process was easy, from start to finish. Now I have a beautiful upgraded roof, and I only paid my non Hurricane deductible- they truly saved me thousands. I highly recommend this amazing company and ask for Dave & Jackie!

Response from owner

Thank you for the review!

August 14, 2025

August 26, 2021

Shelby Austad

I called off a flyer i received in the mail that went into detail of a hassle free program (right up my alley) and had the pleasure of scheduling an appointment for a free roof inspection with Jackalyn and was later assisted by Dave Ward. He explained his game plan to work with my difficult insurance company (as I don’t have thousands of dollars for a roof, though my insurance was going to drop me if I didn’t replace it) and he did it!! My insurance covered my entire roof because of Dave and Jackalyn’s knowledge and expertise. I will use them again and tell everyone I know as well. MCR hired a great duo!

Response from owner

Thank you for the great review, Shelby! Happy to hear you had a wonderful experience.

August 14, 2025

August 26, 2021

Chad Elliott

Very pleased with my new roof, Dave Ward and Jackalyn were great!

Response from owner

Thank you for the 5-star!

August 14, 2025

August 24, 2021

Emily Torres

Dave and Jackie were great to work with throughout the roofing process. This is the second house they have roofed for us! I would recommend everyone to use them because they are friendly, professional and experts in their field. They know their products extremely well but will tailor the service to the needs of their customer. Thanks again!

Response from owner

Thank you for your 5-star review!

August 14, 2025

August 24, 2021

Clarence hackett

Excellent rating for sales, installation of new roof, final inspection, and clean up !! Outstanding relationship and communication ! Great quality shingles . Above and beyond service with Dave Ward !! I highly recommend Model City Roofing !! Superior rating !!

Response from owner

Clarence, your recommendation means a lot to us, and we truly appreciate the opportunity to work on your new roof. If you ever need anything in the future or have any questions, please don't hesitate to reach out. We're here to help!

March 27, 2024

July 9, 2021

sherry Caile

Beautiful job, Best sales reps Dave and Jackie, Responsible, Polite installers. Recommend to everyone needing roof services!!!

Response from owner

Thanks so much for your 5-star review!

August 14, 2025

July 1, 2021

RGR (RGR)

We needed an entire new roof quickly on a home purchase to lock in the insurance quote and Model City Roofing came HIGHLY recommended. Amazing sales and customer service from day one. Very competitive pricing, even on the upgraded Owens Corning Platinum roofing, (get this, it’s worth the price in Florida’s weather). Everyone arrived on time and worked until completed, great job all around. Here is the unexpected bonus; Nearly a year after the new roof install we had a range hood installed for the gas range/oven and needed a roof vent installed. MCR came out the next day and said, “give us a call and we will be here when you need us’. This was amazing as the contractor installing the hood and piping couldn’t give us a firm date yet. A call a week ahead of time and MCR was there for us, on a Saturday too. Not only did they install the roof vent, they painted it to match the ones they installed on our new roof AND THEN touched up the originals they had put in with the new roof almost a year ago ! From beginning to end and even after the new roof, Model City Roofing and their whole staff have been there, truly an amazing company to work with. There should be a higher rating for them then 5 stars, they should be rated 10 stars for all the have done, professional, kind, courteous, it goes on and on. Thank you MCR.

Response from owner

Thank so much for sharing your experience and the 5-star review!

August 14, 2025

April 9, 2021

Colleen White

Chris Robbins was very professional, and went above and beyond to make everything right for us. The roof looks great!

Response from owner

Thank you for your 5-star review!

August 14, 2025

March 15, 2021

Kevin Glavin

Great company if you are in need of new roof or roof repair. Could not have gone better.

Response from owner

Always happy to help with a roof repair or roof replacement! Thanks for your review!

August 14, 2025

January 25, 2021

Robert Meadows

Model City Roofing is a 1st class organization. I highly recommend them for any roofing needs that arise. You will not be disappointed.

Response from owner

Thank you so much for the awesome review!

August 14, 2025

December 9, 2020

Kim Hamilton

I recently worked with Model City Roofing. Our home needed a new roof. I had a great experience from the start to finish. Everyone I worked with were professional, knowledgeable, ready to help. The crewman themselves were courteous, cleaned up after themselves, and worked to get the job done ahead of schedule. I would recommend this company to my family and have noticed others on our street have also used them as well.

Response from owner

Thank you for your 5-star review!

August 14, 2025

September 1, 2020

Robb Hamlett

Thank you Model City! You guys exceeded my expectations! Will recommend your services to others.

Response from owner

Thank you for the kind words. We work hard to provide the service and product that we personally would like to have. Your Trust, Confidence and overall Happiness in our company is the Greatest compliment and referral we at Model City Roofing can receive!

September 1, 2020

August 27, 2020

John Owens

Very professional and responsive. Initial contact was for roof replacement. Quick appointment for estimate. Reasonable costs, and quick work to finish. Florida weather presented issues along the way, but all impacts handled quickly and professionally. I found 1 issue roughly 1 year later with a drip edge. I contacted them, and again very fast response and the correction/repair made. Very friendly, professional communications at all times.

Response from owner

Thank you for the kind words. We work hard to provide the service and product that we personally would like to have. Your Trust, Confidence and overall Happiness in our company is the Greatest compliment and referral we at Model City Roofing can receive!

September 1, 2020

July 29, 2020

alex carvalho

Model City was outstanding did my roof in 1 day no roofing nails in yard very professional and great follow up . thank you so much ..

Response from owner

Awesome! Thank you so much for your review and sharing your experience.

August 14, 2025

June 24, 2020

Cyndy Clayton

Model City Roofing replaced my roof last Dec, and their designation as an Owens-Corning Platinum Preferred Contractor is well deserved. They provide the best products, the most skilled installation, and highly attentive customer service. They go the extra mile by replacing rotting sub-roof boards and by installing extra ventilation if needed, you don't even have to ask. The photo below shows the Oakridge line in Beachwood Sand.

Response from owner

Thanks so much for your review on your roof replacement!

August 14, 2025

April 27, 2020

Carolyn Barnett

Brian Moore with Model City was so professional and helpful with my roof replacement. He guided me through the entire process. He was always punctual and dependable. I love my new roof!

Response from owner

Thank you for your review on your roof replacement!

August 14, 2025

March 18, 2020

Jenna Moore

Model City Roofing was very prompt, professional, and provided a smooth process in replacing my roof!! They pay close attention to every little detail and the clean up process was great!! I cannot say enough about how great they are at Model City Roofing, they’re simply the best!!

Response from owner

Thank you for the positive feedback, Mrs. Moore. It was our pleasure to install your new roof!

March 18, 2020

April 18, 2019

Rachel May

Model City Roofing provided excellent residential roofing services for a new roof on my home in Jacksonville, Florida. I appreciate their quality of work from their team of roofing contractors. I'd highly recommend them for your roof and to use them again.

Response from owner

Ms. May, Thank you for acknowledging our workmanship as well as our esteemed crew from @ModelCityRoofing ! We are delighted to know that we delivered for you and exceeded your expectations! Thank you for allowing us the opportunity to do so!😊

August 26, 2019