Topic
Roof Replacement
99.1% positiveAcross 281 reviews of Model City Roofing in Jacksonville, FL, roof replacement appears in 109 reviews (99.1% positive), from 2019-04-18 through 2026-05-27.
Key findings
Roof Replacement mentioned in 109 of 281 reviews (38.8%)
99.1% of Roof Replacement reviews are 4 or 5 stars
Average rating in Roof Replacement reviews: 5★
Aspects most discussed in these reviews
Professionalism & Conduct
94%102 mentionsCommunication & Updates
59%64 mentionsTechnical Knowledge & Expertise
33%36 mentionsPunctuality & On-Time Service
23%25 mentionsCourtesy & Friendliness
20%22 mentionsCleanliness & Tidiness
20%22 mentions
Reviews mentioning roof replacement
Bart Fowler
It was a blessing for our church to do business with Model City roofing. Tyler Brooks was Professional, honest, prompt, no surprises, price changes. I would recommend him to anybody. I feel he is a great asset to the company. From the sales office through the completion of the job was good experience. Thanks to your company and Tyler for a job well done.
Response from owner
May 6, 2026
Maria Rodriguez
The job was completed to my total satisfaction, My rep Lisa Peeler was very attentive, The workers were very responsible and very polite.
Response from owner
May 4, 2026
Anne Mabry
I hired Model City Roofing to replace my roof for $8,500 after they had previously repaired about 1/4 of it the year before. Both times, the actual roofing work was solid. The crew did a good job, the roof looks much better, and they cleaned up well afterward. However, after the full roof replacement was completed, I received an unexpected invoice for an additional $1,700 labeled as “supplements.” This charge was never discussed, approved, or included in the original quote. When I questioned it by email, they tried to move the conversation to phone calls. I made it clear I wanted everything in writing, and after that, the requests for the additional payment stopped. So - the workmanship was good, but the surprise billing attempt raises concerns. If you use this company, make sure every cost is clearly documented and agreed to in writing before the work begins and be cautious about any “after-the-fact” charges.
Response from owner
April 27, 2026
D. Drew
We had a great experience with them. The crew did an excellent job on our roof and everything looks clean and professionally done. Lisa was our representative, and she was amazing to work with — very helpful, responsive, and made the whole process smooth and stress-free. Highly recommend!
Response from owner
September 11, 2025
Patty Doratt
Mike and his team were 1000% great. The work was done in one day and they also made sure to leave the area spotless once the work was completed. Mike is very professional and attentive and always there when I had am extra question or 2. Thank you Model City Roofing.
Response from owner
August 22, 2024
Jeffrey Mills
Fantastic company to work with, I would definitely recommend for all your roofing needs. Fairly prices and great customer service!
Response from owner
February 9, 2026
Tyler Smith
Lisa helped me navigate the whole process of getting a new roof from start to finish and she made sure it met the requirements of the My Safe Florida Home program. Working on a historic old house there are always going to be additional challenges but Lisa and her team made sure everything was satisfactory in the end. I recommend her and the company for your roofing needs!
Response from owner
January 22, 2026
deanme9
I had an excellent experience with Model City Roofing from start to finish. The estimate was fair and transparent, the crew was professional and efficient, and the quality of the finished roof met (and exceeded) my expectations. I especially want to recognize the project manager, Mike Jones. Mike did a great job communicating throughout the process, keeping me informed at every stage, and making sure the work was done correctly and to a high standard. That level of oversight and responsiveness made the entire project feel well-managed and stress-free. Based on my experience, I would confidently recommend Model City Roofing to anyone looking for quality workmanship and reliable service.
Response from owner
December 31, 2025
Ken Klugh
Worked with Shawn to get an estimate for a new roof and then to get the work scheduled. Real nice guy. Gave me some suggestions on the color and options. The roof came out great. If you need a new roof in the Jacksonville, FL, area, check them out.
Response from owner
December 17, 2025
Jennifer Lesman
I highly recommend Model City Roofing. They did a beautiful job on our house and garage. Preston Woods is the one to ask for - he is so friendly, and also knowledgeable as he is a real roofing pro. He was here to start the job, checked in during the job, and was here for a final inspection when they left. Preston did everything that he promised, plus some more. He was very patient with my 1,000 questions. The crew was also excellent. They were really nice and they cleaned up thoroughly and quickly, and they did an amazing job. I’m very happy with my new roof.
Response from owner
December 13, 2025
Adam Bennett
No more leaking roof!!! Model City Roofing delivered concise communication and a fast, professional roof replacement. Install team respected my property and performed a very thorough cleanup. Now my home has the best looking roof (and chimney cap) in the neighborhood. I highly recommend Model City Roofing to all looking for a trustworthy and professional roofing contractor.
Response from owner
December 6, 2025
Julio Ortiz
Great business and they did a great job on my roof thank you
Response from owner
December 4, 2025
Chateau Cali
I am super pleased with my new roof! The roofers were very professional and prompt. I especially would like to thank Ms. Lisa. She was extremely helpful. Her customer service was top tier. Thank you Model City Roofing for a phenomenal job!
Response from owner
December 1, 2025
Kim Culbertson
Model City Roofing is absolutely amazing!! Preston was very knowledgeable and so nice to talk to. He made our roofing experience great!! I highly recommend Preston and this company for all your roofing needs.
Response from owner
November 30, 2025
hmohlman@gmail.com mohlman
Model City just installed a great looking new roof on a family friends home in Yulee. The care and guidance that Kelsey and Frank gave them is appreciated. Thank you!
Response from owner
November 17, 2025
Chanda Wright
Not only did Model City Roofing do an amazing job on my roof and my parent’s roof, they also helped us with providing free roofing tiles for a project. Our neighbor’s mailbox was damaged recently and my husband built a new one for them. It is shaped like a small house and needed authentic roofing tiles. MCR graciously offered to provide the tiles and drop them off to our house! They are absolutely wonderful to do business with. If you are needing a reroof or repairs, definitely give them a call. When researching roofing companies we were impressed with their competitive pricing, customer service, but most importantly our beautiful roof and how well managed the work team was. Thanks again for helping us with our project!
Response from owner
September 6, 2025
Kathleen Smith
I had an appointment with Frank from Model City Roofing to do a free quote on replacing my roof. He was professional, personable, knowledgeable and thorough. He answered any questions I had. Before he left I had the quote to review.
Response from owner
August 21, 2025
Rebecca Morell
A home project that would normally be stressful but instead was seamless and stress-free from the initial quote all the way through to the completion of the project all in thanks to the team at Model City Roofing. Specifically Kelsey, Adam, and Carlton. I couldn’t be happier and my home looks beautiful. Thank you to everyone at Model City Roofing! Highly recommend to anyone who is looking for a new roof.
Response from owner
April 25, 2025
Sara Kajdic
I recently hired Model City Roofing for a roofing project, and I couldn’t be more pleased with the results. From the first consultation to the final inspection, their team was professional, responsive, and highly skilled. They took the time to explain every step of
Response from owner
April 15, 2025
Sabrina Wickham
Lisa Pilate is fantastic to work with! She’s knowledgeable, professional, and truly cares about her clients. If you’re looking for someone who will go above and beyond in the roofing industry, Lisa is the one to call. Highly recommend!
Response from owner
April 15, 2025
Carol Veal
Lisa Peeler was professional and very attentive to details. She was very prompt and accommodating. I will definitely refer her to any customers who are in need of new roof.
Response from owner
April 15, 2025
Tyler Chaney
I can’t say enough good things about my experience—especially working with Frank. From the first phone call, he was incredibly helpful, honest, and patient. He walked me through every step of the process and made sure I felt comfortable the entire time. It’s not every day you come across someone who genuinely cares about their clients the way Frank does. The roof looks amazing, the crew did a fantastic job, and everything was done on time. If you’re thinking about getting roofing work done, ask for Frank—you’ll be glad you did!
Response from owner
June 27, 2025
Angela Ney
Very impressed with the work Frank did for us! Highly recommend!!
Response from owner
June 27, 2025
Cynthia Carter ross
Want to thank Lisa for going above and beyond to help me iron out the details, and the minor kinks in the process of replacing my roof. Thank you Model City. Great job!
Response from owner
April 14, 2025
Jonathan Lederman
Lisa Peeler with Model City Roofing took care of us from beginning to end. Very pleased with the results and customer service. Thank you Lisa and Model City!
Response from owner
April 10, 2025
Daelin Conwell
Frank done an excellent job with my roof and with reasonable prices thank you!
Response from owner
June 27, 2025
johnny pugh
Frank was amazing to work with.Thank you and Model City roofing for being amazing. I will only recommend you for my family and friends for their roof issues
Response from owner
April 9, 2025
Destiny Nix
Frank Bunton saved me a lot of time and effort! 10/10 work. Great guy as well!!
Response from owner
July 28, 2025
Kaylie Bunton
Frank is one of the hardest workers I have seen in the roofing business. Work ethic 10/10
Response from owner
July 28, 2025
Jackie
Lisa Peeler from Model City Roofing has been so great to work with through the entire process of getting a new roof and continues to be extremely helpful. I appreciate all she has done for me. Model City Roofing has been a pleasure to work with. Quality workmanship, professional and efficient. Thank you to all who have been a part of the purchase of a new roof. Thank you Jackie Lagasse Happy new roof homeowner.
Response from owner
April 11, 2024
Priscilla Arms
I am familiar with "Model City Roofing" and the quality of their work. The employees I have encountered there have been 100% responsive to my inquiries & upcoming needs. Lisa Peeler has been especially helpful/knowledgeable and has gone above & beyond what I had expected.
Response from owner
April 8, 2025
Emily Butler
My experience with Model City was great! But I want to really thank Lisa Peeler she was on top of everything!! Thanks for my roof😊
Response from owner
April 8, 2025
SPECIALIZED “HOME” INSPECTIONS LLC
Great staff , great inspectors , great roofers !!!
Response from owner
March 19, 2025
Roly Reyes
Model City Roofing was honest, efficient and communicative through the whole process of getting our roof replaced. Adam was very informative during our quotes, Karlton and his team were extremely detail oriented and showed care for our property down to the finer details. From the work done for the roof replacement to the cleanup before leaving, everything was smooth, quick and done beautifully. 10/10 would recommend to a friend.
Response from owner
March 13, 2025
Allison Baker
I had to purchase one of the most expensive items ever, as an adult. A new roof…Thank you to Model City Roofing, Kelsey, as she guided me through the experience, ups and downs, their workers and Frank that came by at the end to check on the project. I feel confident and comfortable tonight knowing they took care of my roofing needs. I had interviewed other contractors but they just didn’t take the time I needed. They seemed as if they were just out for the money. My honest , hold heartfelt voice for a roofer is Model City Roofing and their staff. You can thank me later!!!
Response from owner
February 18, 2025
Susan Szczepanik
If you need a new roof I highly recommend Model City Roofing! I called for an estimate and Mike came out exactly on time, inspected our roof and gave us a detailed quote explaining what we needed. Lisa took over from there, working very quickly as we had a very tight deadline to meet for our insurance company. She went over and above to make that happen. On construction day Frank and his crew were so professional and careful to ensure no damage to our landscaping. The finished job is perfect. Wish I could’ve given more than a 5 star review. Great people, great price!
Response from owner
January 15, 2025
Charlie Barker
Highly recommend Model City Roofing.The office stayed in contact,job foreman was on site and the roofers went above and beyond and the roof looks Marvelous!!
Response from owner
April 24, 2024
Brandy Clay
Would highly recommend this company! They worked hard on our behalf to get our roof covered. Lisa Peeler communicated great with us throughout the whole process. They had a whole crew to start and finish our roof within a day. Would not hesitate to use them again.
Response from owner
December 9, 2024
Adam Gildemeister
Very smooth experience and great work by Model City Roofing. Had a whole roof replacement and they were done in day and a half and everything looks fantastic! No debris left behind at all, very professional crew.
Response from owner
November 6, 2024
B Brooks
Model City was fantastic throughout the entire process and installed a top notch roof. Mike Jones came out for the initial estimate and consultation and was available and informative throughout the entire process. If you're in need of a new roof I highly recommend the team at Model City. Thanks again Mike!
Response from owner
August 26, 2024
irving hurlbutt
Model city Roofing did a fantastic job. Very professional and Mike was very thorough and explained everything that needed to be done. Thank you
Response from owner
August 23, 2024
Kathleen Cooper
We could not be happier with our new roof! This is a fantastic company and easy to work with. Our home is actually cooler now because of the way they installed the roof. He saved $50 on our electric bill in July.
Response from owner
August 21, 2024
DANIELLE STAFFORD
Lisa and Mike were very professional, knowledgeable and prompt. Thank you for your services.
Response from owner
July 25, 2024
Craig Olson
I selected Model City based on their high ratings and they didn’t disappoint. Lisa was fantastic going the extra mile throughout the process.
Response from owner
July 3, 2024
m m
Amazing roofing group, highly recommend!
Response from owner
July 1, 2024
David Paulk
Needed a nee roof quickly and Model City got it taken care of in less than 10 days. Great customer service as well.
Response from owner
June 5, 2024
Stephanie Scott
Best roofing company ever. Karlton was great. He was professional and very nice. He explained everything to me every step of the way. They finished when they said they would and cleaned up very well. Lisa has been great with all the communication. I really appreciate how attentive she has been to all my concerns and questions!
Response from owner
May 21, 2024
Tara McKinney
Model city roofing was great to work with for our townhouse in Countryside. They were punctual, informative and very straightforward with the entire process.
Response from owner
May 24, 2024
Travis Beggs
Model city just did the roof on our unit in Countryside. They were fast, and professional.
Response from owner
May 24, 2024
Robert Dorough
Great work. Great outcome. Thanks Frank, Lisa and Mike.
Response from owner
May 24, 2024
Teresa Phenis
So excited about how great the roofs turned out at countryside townhomes! Lisa and Carlton and model city roofing have a fantastic job!
Response from owner
May 21, 2024
Kevin Murphy
They were really good and respectful workers. Kevin Murphy Countryside
Response from owner
May 21, 2024
JB's Dumpster Rentals LLC
Frank at Model City Roofing has been outstanding to work with! Always timely and efficient on getting the jobs done right! 10/10
Response from owner
May 20, 2024
Chaplain Scott Shubert
Lisa is amazing. Model City Roofing roofed many buildings in our community. They did an amazing job. Rarely will you find quality service like this. Worry free when you hire Lisa and Model City Roofing. Thank you, Lisa and Model City Roofing. 10 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Response from owner
May 20, 2024
Vanessa Sattler
Couldn’t be any happier for choosing Model City Roofing to replace my roof. Price was the best and job got completed in no time! Would definitely recommend this company to friends !!!! Thank you!
Response from owner
May 10, 2024
Linda Garnetto
This has been a smooth experience from beginning to end. My roofers were on time and got the job done. The office staff at Model City Roofing were amazing. I’m pleased with the outcome very professional people to work with.
Response from owner
April 26, 2024
Rose Izzo
I had a wonderful experience with Model City Roofing. Lisa and Mike Jones help me with the color for my roof and explained the process of installing a new roof on my home. Project managers Michael and Carlton where just as helpful with their part of my roof installation. Clean up was unbelievable the crew had cleaned up so well that it didn't even look like I had a roof installed at my home. I give this company 5+Stars for making this process so easy for me.
Response from owner
April 25, 2024
Ronnie Gossett
Model City Roofing did an outstanding job replacing my home roofing. Frank the project manager was on site if you had any questions. He explained every detail on the replacement of my roof. He took pictures so I could see how the process was going. Also Lisa sales representative keep me informed when the material and crew was to arrive to do the the work. We were given a fair price for the job. They was done in one day. I would recommend model city roofing to anyone. Everyone was very helpful and friendly. Thank you model city roofing.
Response from owner
March 26, 2024
Phillip Hutson
Out of four roofing estimates that I had asked for from four different companies, Model city roofing was significantly lower than the other three. PJ, their estimator, made sure that I had the best price, warranty and senior/veteran discount of all. The Project Manager, Frank, Stayed on Task and kept me informed through the whole project. Frank and the entire crew were very professional and the work is outsbanding. I would certainly use Model City Roofing again. Kudos to PJ and Frank.
Response from owner
March 26, 2024
Talan Harlow
These guys are the real deal. I got several quotes before selecting MC Roofing, they were by far the best price compared to the level of professionalism. A couple of companies were less expensive but didn't even come close to the level of care that MC Roofing showed. Chris was super responsive during the estimate process and texted me regular updates about when the job would be completed, product delivered, dumpster dropped off etc. He drove out to provide samples of the product and worked with me to select a roof color that would bring everything together. Everything went exactly how he said it would which is rare in the construction business. Frank and the roofers were beyond amazing. Tear off and installed by early afternoon. Not a single nail in the drive. No mess in the bushes and they even trimmed a couple branches for me that were overhanging the roof. The guys on the crew were super nice and kept the work environment clean throughout the entire day. You can tell this is a crew that has done a ton of roofs and has it down to a science. After the job was completed, Frank came back out to do a post job inspection. He walked me through next steps as far as dumpster pickup, inspection and invoicing. Then we walked around the roof together and he answered any questions I had. If you are looking for a new roof don't bother looking anywhere else. Price was great. Sales team was knowledgeable and honest. Install team worked like a well-oiled machine.
Response from owner
March 26, 2024
Ron Rotolo
I had an awesome experience with Model City. Adam is a great communicator and was fantastic with handling the estimate and planning. He was thorough and articulate. Frank was on the jobsite during the installation and made sure materials were correct and the job progressing on-time. He even cleaned up debris on the site! No complications and no drama. Great roof...great price...and OUTSTANDING PEOPLE. I have found my roofing company. Thank you Model City!
Response from owner
March 26, 2024
Caroline Merriman
The roof looks amazing! Lisa did an amazing job keeping us in the loop and following up on any of our questions. Great customer service and they completed the roof quickly.
Response from owner
March 26, 2024
Barton Muno
We want to say dealing with Adam was a great experience, very professional, and was there every step of the way with getting our new roof put on. The crew that put on the roof were very professional and really hard working men. The project manager Frank was a great experience with him also very professional. We will recommend Model City to everyone it was done in a much faster time than what we thought it would be.Thank you from Barton and Susan Muno.👍🏻👍🏻
Response from owner
March 27, 2024
Juan Osorio
PJ was extremely responsive and helpful in the entire process of getting our roof redone. The work was extremely fast, efficient and well done. I would recommend having PJ and Model City Roofing any day of the week!
Response from owner
March 27, 2024
Mara Levin
Karlton Willis was a wonderful project manager who helped us with a Roof Replacement. He was professional and communicative and efficient! The crew did a great job as well
Response from owner
March 27, 2024
Deborah Combs
I contacted Model City Roofing after a terrible experience with another roofing company. PJ came out the same day for an inspection. Job was scheduled and completed in less than a week. I would highly recommend working with PJ and Model City Roofing!
Response from owner
March 27, 2024
Brooke Masters
Chris Massingille was professional and extremely helpful through this process. I would highly recommend this company for your roofing needs.
Response from owner
March 27, 2024
Gloria Markowski
We can't say enough about Model City Roofing. P.J.came and gave us a reasonable quote and helped in suggestions and every step of the way. His foreman and workers were efficient and timely with their work and clean up. We've had numerous people stop and compliment the beauty of our home... Extremely happy with Model Roofing
Response from owner
March 27, 2024
jessica lostaunau
I had an amazing experience with model city roofing!! Lisa made the process so easy and stress free. I would recommend to all my friends and family. My roof looks great with no issues and a great price!
Response from owner
August 6, 2025
Jacob Sears
I’ve got to say my expectations were blown out of the water with the work and service of Model City Roofing. PJ was extremely professional and attentive. He was involved in the entire process and even followed up after the job was complete to make sure everything ran smooth. I give this company and PJ an A+
Response from owner
August 14, 2025
Justine Bizette
I was very pleased with the outcome of the roof replacement. It looks great and the process was smooth sailing. Lisa, Chris and Frank were a pleasure to work with and spent time explaining roofing and shingles to us.
Response from owner
July 27, 2023
Kymora Shaff
This is by far the best roofing company. They are quick efficient and very nice, Karlton Willis and his team did the best work on my roof making sure everything was perfect they are a very hardworking group of individuals if I need my roof done again I will definitely be asking for them.
Response from owner
July 21, 2023
J D
We had our roof replaced in September of 2022. What was expected to be a difficult and long process due to the age and condition of the roof turned out to be smooth and expedient. The final product was due to the excellent management skills of Jake Brubeck and Buddy Parker. Not only were they always available at a moment's notice, but also very professional, knowledgeable and personable. It was truly a pleasure working with these gentlemen. We highly recommend this company for any and all of your roofing needs.
Response from owner
July 20, 2023
Bryan Stephens
I could not be more happy with Model City Roofing. I was out of town when my wife noticed the roof leaking. She called PJ at Model City. PJ promptly came by, did an inspection, and since I was out of town, he tarped the roof to prevent any more leaking. His inspection found that the roof needed to be replaced, and that there was some mold issues because of the leaking. Model City handled finding a specialist for the mold so I didn't have to. The roofers were professional, friendly, and got the job done quickly. Model City also handled all of the paperwork and issues with my insurance company, and they were not easy to work with. PJ was great. He was quick in responding to any issues or questions I had. He was very good at following up to make sure everything was progressing in a satisfactory manner. I would strongly recommend that if you have roofing problems, give PJ a call.
Response from owner
June 14, 2023
Joel Belgard
Model city roofing was awesome to deal with. Adam helped me resolve a permit issue that HVAC company left open from a new AC unit before we moved in. Frank was on the job the day of the installation and took care of any concerns we had. They were done in a day and the work was immaculate. I highly recommend model city roofing.
Response from owner
June 14, 2023
TJ Kocher
The sales team is quick to respond. I had my quote within 24 hours. Once approved they scheduled me. There was a a delay in scheduling do to weather but they rescheduled me 3days later. The crew was professional and quick. When they completed my roof it looked great. They cleaned up like no one was there .
Response from owner
June 5, 2023
PJ Johns
Model City Roofing did my parents home and from start to finish took less than 2 days. They were very thorough and did a fantastic job cleaning up. I have a man made pond with a bunch of expensive Koi fish right next to my front door that we were worried would get debris and nails in. Model city roofing provided a screen tarp that allowed the fish to breath but blocked all the debris from getting in the pond. Couldn't be more happy with the way it turned out. I'll definitely be recommending them to all friends and family.
Response from owner
June 5, 2023
holli summerset
Frank and his team did an excellent job on my roof! I'm so grateful for attention to detail, customer service and most of all quality. Definitely recommend them for all your roofing services.
Response from owner
May 12, 2023
ashley grap
These guys are the best! They went above and beyond. I’m SO happy with the results. Adam(consultant) awesome guy! He helped me decide what trim would look best with the color shingle I wanted. Frank(on-site manger) awesome guy! He was here early getting the site ready togo. I had came outside to move truck to see I had a slow leak in my tire, he helped me put air tire. Such a nice guy! I would 100% recommend Adam and Frank!!
Response from owner
May 10, 2023
S A
I had a great experience with Model City Roofing. Harvey was awesome and so patient with me. He was very knowledgeable and responsive. I’m super happy I went with Model City Roofing. Don’t waste your time anywhere else.
Response from owner
May 10, 2023
Karina Smith
The roofers were great and did a wonderful job, materials delivered per the set schedule and the trash moved without us even hearing it the next morning. My feedback is more focused on Mr. Willis: he was wonderful when he did the initial inspection, very clear on what was needed and the next steps. During the roof replacement he kept us informed of everything taking place and updated on progress and next steps. He not only made sure the roofers doing a wonderful job but helped with putting our flowers back, did an extra sweep for nails around the home since we have a curious pup and was there well after hours to make sure every little item was addressed for us. Not often do you get such Wonderful and Caring customer service, but Mr. Willis went above and beyond and I truly believe he does this for all his clients. We thank you Sir!
Response from owner
May 10, 2023
Frances Key
My experience with this company was stellar. They were professional, communicated well, and were truly caring. Most of all, the roofs they install are of excellent quality.
Response from owner
May 12, 2023
Daniel Lynch
Pj set an appointment with me and showed up on time. He went into great detail on the upcoming steps for what I should expect moving forward with the roof installation. It was very seamless. He was extremely professional, great with communication, and is very knowledgeable. I would recommend utilizing Model City roofing as well as requesting for PJ.
Response from owner
May 12, 2023
Cindy Houston
Thank you Model City Roofing for the great experience! The sales manager (Andy) and point person (Jeremy) were amazing to work with. Always responsive. The roofing crew were courteous and did an awesome job on the installation and clean up of the area. The roof looks so good! I would highly recommend Model City Roofing for all of your roofing needs.
Response from owner
May 12, 2023
Caitlin Umberger
Model city did an amazing job on my roof! Todd (sales) and Jake (project manager) we’re helpful, courteous and keep me updated the entire way. My roof is beautiful and I would highly recommend them to everyone need a new roof.
Response from owner
May 12, 2023
Neika Berry
From beginning to end it was a great experience. Brittany Peeler responded expeditiously to every request and helped me navigate through the entire process. Jackalyn Ward was very helpful and patient with my color selection. Maria Jimenez was on top of the scheduling and Project Manager, Karlton Willis, was instrumental in overseeing the entire process the day of replacement. He kept we well informed as the team replaced the roof. My overall experience has been excellent and I would definitely recommend Model City Roofing for any roofing needs.
Response from owner
May 20, 2022
Tony Davis
The customer experience provided by Model City Roofing was outstanding. They were proactive with their communication so I alway felt that they had everything under control. The installation was smooth. The clean up, even after the first day, was exceptional. Highly recommend!
Response from owner
August 14, 2025
Brittany Peeler
5 stars for this fantastic company! Professional, efficient, they make replacing your roof simple and exciting! Please ask for Brittany! She will take great care of you!! 💗
Response from owner
August 14, 2025
Don McDonald (Don)
I'd like to give praise to Brandon who was project manager on our job. He contacted us before, during and after the project. He was so attentive and wanted to make sure we were satisfied with the installation of our new roof. When I had a question concerning fireplace chimney flashing, he immediately contacted the contractor and they sent someone out to correct it. Brandon from the Jacksonville office was very courteous and professional.
Response from owner
August 14, 2025
Amelia Rose
Called off a flyer i received, and Dave & Jackalyn worked with my insurance company and ensured a full roof replacement for me! I am so thrilled to have had the pleasure of working with them and Model City Roofing.
Response from owner
August 14, 2025
morgan lovejoy
Ask for Dave Ward & Jackalyn; they helped me with my full roof replacement and it only cost me my insurance deductible. Highly recommend this team.
Response from owner
August 14, 2025
Vanessa Maldonado
I had the pleasure of working with Dave Ward & Jackalyn Evans - they did al communications with my insurance to ensure my full roof replacement approval. Not only did they get an approval for my roof, they always answered every question I had along the way. The process was easy, from start to finish. Now I have a beautiful upgraded roof, and I only paid my non Hurricane deductible- they truly saved me thousands. I highly recommend this amazing company and ask for Dave & Jackie!
Response from owner
August 14, 2025
Shelby Austad
I called off a flyer i received in the mail that went into detail of a hassle free program (right up my alley) and had the pleasure of scheduling an appointment for a free roof inspection with Jackalyn and was later assisted by Dave Ward. He explained his game plan to work with my difficult insurance company (as I don’t have thousands of dollars for a roof, though my insurance was going to drop me if I didn’t replace it) and he did it!! My insurance covered my entire roof because of Dave and Jackalyn’s knowledge and expertise. I will use them again and tell everyone I know as well. MCR hired a great duo!
Response from owner
August 14, 2025
Chad Elliott
Very pleased with my new roof, Dave Ward and Jackalyn were great!
Response from owner
August 14, 2025
Emily Torres
Dave and Jackie were great to work with throughout the roofing process. This is the second house they have roofed for us! I would recommend everyone to use them because they are friendly, professional and experts in their field. They know their products extremely well but will tailor the service to the needs of their customer. Thanks again!
Response from owner
August 14, 2025
Clarence hackett
Excellent rating for sales, installation of new roof, final inspection, and clean up !! Outstanding relationship and communication ! Great quality shingles . Above and beyond service with Dave Ward !! I highly recommend Model City Roofing !! Superior rating !!
Response from owner
March 27, 2024
sherry Caile
Beautiful job, Best sales reps Dave and Jackie, Responsible, Polite installers. Recommend to everyone needing roof services!!!
Response from owner
August 14, 2025
RGR (RGR)
We needed an entire new roof quickly on a home purchase to lock in the insurance quote and Model City Roofing came HIGHLY recommended. Amazing sales and customer service from day one. Very competitive pricing, even on the upgraded Owens Corning Platinum roofing, (get this, it’s worth the price in Florida’s weather). Everyone arrived on time and worked until completed, great job all around. Here is the unexpected bonus; Nearly a year after the new roof install we had a range hood installed for the gas range/oven and needed a roof vent installed. MCR came out the next day and said, “give us a call and we will be here when you need us’. This was amazing as the contractor installing the hood and piping couldn’t give us a firm date yet. A call a week ahead of time and MCR was there for us, on a Saturday too. Not only did they install the roof vent, they painted it to match the ones they installed on our new roof AND THEN touched up the originals they had put in with the new roof almost a year ago ! From beginning to end and even after the new roof, Model City Roofing and their whole staff have been there, truly an amazing company to work with. There should be a higher rating for them then 5 stars, they should be rated 10 stars for all the have done, professional, kind, courteous, it goes on and on. Thank you MCR.
Response from owner
August 14, 2025
Colleen White
Chris Robbins was very professional, and went above and beyond to make everything right for us. The roof looks great!
Response from owner
August 14, 2025
Kevin Glavin
Great company if you are in need of new roof or roof repair. Could not have gone better.
Response from owner
August 14, 2025
Robert Meadows
Model City Roofing is a 1st class organization. I highly recommend them for any roofing needs that arise. You will not be disappointed.
Response from owner
August 14, 2025
Kim Hamilton
I recently worked with Model City Roofing. Our home needed a new roof. I had a great experience from the start to finish. Everyone I worked with were professional, knowledgeable, ready to help. The crewman themselves were courteous, cleaned up after themselves, and worked to get the job done ahead of schedule. I would recommend this company to my family and have noticed others on our street have also used them as well.
Response from owner
August 14, 2025
Robb Hamlett
Thank you Model City! You guys exceeded my expectations! Will recommend your services to others.
Response from owner
September 1, 2020
John Owens
Very professional and responsive. Initial contact was for roof replacement. Quick appointment for estimate. Reasonable costs, and quick work to finish. Florida weather presented issues along the way, but all impacts handled quickly and professionally. I found 1 issue roughly 1 year later with a drip edge. I contacted them, and again very fast response and the correction/repair made. Very friendly, professional communications at all times.
Response from owner
September 1, 2020
alex carvalho
Model City was outstanding did my roof in 1 day no roofing nails in yard very professional and great follow up . thank you so much ..
Response from owner
August 14, 2025
Cyndy Clayton
Model City Roofing replaced my roof last Dec, and their designation as an Owens-Corning Platinum Preferred Contractor is well deserved. They provide the best products, the most skilled installation, and highly attentive customer service. They go the extra mile by replacing rotting sub-roof boards and by installing extra ventilation if needed, you don't even have to ask. The photo below shows the Oakridge line in Beachwood Sand.
Response from owner
August 14, 2025
Carolyn Barnett
Brian Moore with Model City was so professional and helpful with my roof replacement. He guided me through the entire process. He was always punctual and dependable. I love my new roof!
Response from owner
August 14, 2025
Jenna Moore
Model City Roofing was very prompt, professional, and provided a smooth process in replacing my roof!! They pay close attention to every little detail and the clean up process was great!! I cannot say enough about how great they are at Model City Roofing, they’re simply the best!!
Response from owner
March 18, 2020
Rachel May
Model City Roofing provided excellent residential roofing services for a new roof on my home in Jacksonville, Florida. I appreciate their quality of work from their team of roofing contractors. I'd highly recommend them for your roof and to use them again.
Response from owner
August 26, 2019